| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLECandidate's Name has experience both in Consulting and Corporate environments and brings a unique strategy to building teams and departments in the realm of large delivery initiatives.Specialties include but aren't limited to: Application Integration, Business Intelligence, working knowledge of Primavera P6 project management software, full project and portfolio management utilization of Project Management Book of Knowledge (PMBOK), IT Governance, IT Strategy, Business Systems Management, Business Planning Consolidation, Corporate Performance Management, Business objects, business warehouse, dashboard, ETL ( SAP data services), HANA, Primevera P6, Master Data Management, Project life cycle development, application development cycle (SDLC, ASAP, AGILE, SCRUM), Google Suite, workforce management, program management, budget management, gate check project reviews, Resource Management (people, product, and tools), ensuring a Program Center of Excellence (time, budget, resources, training), Asset and service management (ServiceNow).Full Lifecycle Application DevelopmentProcess Improvement MethodologyIssue Management & Problem SolvingResource Planning and ProcurementSystems Analysis / Business AnalysisEnd-to-End Quality Assurance TestingPortfolio/Program ManagementPersonalized MethodologiesModel DevelopmentSuccession PlanningIRIPowerBIChange ManagementMDMRisk ManagementHardware/Software/Data ConversionsFeasibility StudiesCapital Expenditure & Budgetary PlanningVendor Contract Negotiations & Cost EstimationsChange Management Process AdherenceRFI / RFP ProcessITIL InfrastructureCOTS/SaaSAsset ManagementSAP Conversion ManagementTraining & Development ToolsPerformance ManagementSCRUM/AGILE/WaterfallQuality ManagementSchedule ManagementEducation08/06-11/30/09: University of Phoenix OnlineDoctorate Organizational Management and Leadership - Concentration Information Systems Technology06/01-05/03: Devry University/Keller Graduate School of Management Atlanta, GeorgiaCum Laude GraduateMasters Business Administration Concentration Project Management & Marketing Masters Project Management Concentration Information Systems3/93-6/97: Sullivan University Louisville, KentuckyCum Laude GraduateBachelor of Science Degree Business Administration/MIS Concentration: Computer Science/ProgrammingProfessional Experience:eCivis Grants Management a GTY CompanyAugust 2021 CurrentSenior Implementation Project Manager/PMOIT application development project manager overseeing enterprise-wide projects involving in-house development, COTS SaaS implementation, ITIL Infrastructure or custom configuration on COTS products, utilizing Agile/Scrum techniques as needed.Managed projects through the full life cycle from project definition and approval through implementation and evaluation of all project deliverables.Created a collaborative partnership with all internal and external team members to accomplish the deliverables within the timeframes and budgets defined.SAP Project Management and Testing for client software implementations/ERP systems for Data Integration managementProvided guidance to the project team and utilizes standard project management methodology. Serves in a lead role and/or supervise lower-level staff andJIRA project dashboardEnd to end project management and client engagementPost impenetrable support and trainingSubject matter expert grave and grantor ManagementBlueLine Consultants Group = Part-time contract positionsNationwide Insurance (CW-PT)Rose InternationalMay 2023 February 2024Business Project Management Consultant-Retirement Solutions and SAP Platform Support ManagerFunctioned as Primary Business Lead managing projects to achieve desired business objectives for products, pricing and payroll.Managed Scrum meetings relating to Risk Management, Quality Management and Schedule Management for Scrum of Scrum as well as the small project groups.SAP Project Management/BA and SAP Support Manager: Test scripts, project and business mapping, Project business liason leadIdentified and developed business process mapping regarding data quality/integrity.Recommended, implemented, and managed policies and procedures for existing and new business processes.Managed business administration functions that support the business needs of the area.Lead business collaboration meetings and served as Primary resource regarding project requirements and ducting requirements.Georgia Department of Community Affairs (DCA-PT)Aug 2018 Aug 2021Senior IT Project Manager and SAP Platform Support ManagerIT application development project manager overseeing enterprise-wide projects involving in-house development, COTS SaaS implementation, ITIL Infrastructure or custom configuration on COTS products, utilizing Agile/Scrum techniques as needed.Managed projects through the full life cycle from project definition and approval through implementation and evaluation of all project deliverables, to include risk management, schedule management, and quality management.Created a collaborative partnership with all internal and external team members to accomplish the deliverables within the timeframes and budgets defined.Provided guidance to the project team and utilizes standard project management methodology. Serves in a lead role and/or supervise lower-level staff and Business Analyst.Managed SAP, HANA, ORACLE, and other systems within Amazon Web Services (AWS), while providing comprehensive support for the AWS EC2 infrastructure.SAP Project Management: Software implementation support/PeopleSoft conversionSAP Platform Support and implementation supportAided in the design, configuration, development and implementation of the GA DCA new Grants Management and Loan Programs solution and the interfacing integration of financial management systems (PeopleSoft/TeamWorks with SAO, Emphasys, IDIS HUD, and MITAS).Worked with individual contributors as well as stakeholders/leaders at different levels, such as supervisors and managers, and gain credibility and trust of both leadership and peers.Worked closely with team members, peers within the organization, external partners/vendors, internal customers and the IT organization. Created dashboards, and lead team syncs to ensure team members were in alignment with daily functions and duties.Implemented a strong sense of ownership, accountability and sensitivity are required, to ensure the infallible quality of support and solutioning as required to ensure successful operations across organization.Project Manager MEP Ops (TVC)Manage implementation of the Marketplace Exception Program (pilot) for ISV Solutions (Databrick, Elastic, Splunk, MondgoDB), using Workforce Management, while providing Market Place (MP) compatible model through manual process for securing multi-million dollar contract deals.Coordinate across functions, including Partners, GBP, Finance/Accounting, Sales and Compensation to ensure smooth partner and customer experience, correct tracking and calculation of commit burndown, and sales compensation.Support MP Information technology teams through SQL support and development for dashboard creation for MP solutions and partner involvement, schedule management, risk assessment and risk management and quality management during project lifecycle.Support MP through data analysis and governing dashboards relating to partner and vector communicationsCreated dashboards, and lead team syncs to ensure team members were in alignment with daily functions and duties.Essential job functions included but are not limited to the following:Provide visibility to project timelines and deliverables, driving resultsDevelop performance metrics and reportsDevelop and implement new programs and process improvementsManage and monitor project or program schedules, progress, and costs to ensure that expected results are delivered on time and within budgetEnable department wide sharing out of tools, templates, and best practicesTraining and change capability developmentImplement and share best practices in processIdentify opportunities for workflow efficiency and drive improvementsCross-functional communication (internal and external)Brought order in an ambiguous environmentApplied industry-based change leadership and project management methodologies and toolsReporting / data visualization processingGeorgia Department of Community Affairs (DCA)Senior Project Manager - FTEGeorgia Department of Community Affairs (DCA) InfoJini ConsultantSenior Business Analyst & Project Manager (CW)IT application development project manager overseeing enterprise-wide projects involving in-house development, COTS SaaS implementation, ITIL Infrastructure or custom configuration on COTS products, utilizing Agile/Scrum techniques as needed.Manages projects through the full life cycle from project definition and approval through implementation and evaluation of all project deliverables.Creates a collaborative partnership with all internal and external team members to accomplish the deliverables within the timeframes and budgets defined.Worked on SAP Cloud and SAP HANA Cloud, including the ability to deploy and configure applications on the cloud platform.SAP Platform support onboarding implementation of new software, process mapping and testing.Provides guidance to the project team and utilizes standard project management methodology. Serves in a lead role and/or supervise lower-level staff and Business Analyst.Aiding in the design, configuration, development and implementation of the GA DCA new Grants Management and Loan Programs solution and the interfacing integration of Financial management systems (PeopleSoft/TeamWorks with SAO, Emphasys, IDIS HUD, and MITAS).Mar 2012 to Aug 2019(Starbucks, Cox Communication, GTY Technology)Project Manager/Sr. Change ManagerResponsibilities include:Implemented Change Management for various clients such as Global energy Fund, Noah & Associates.Work with clients like Atlanta Public school system and worked with TgiFriday for implementing the security options.Created security measures, outlined risks and development of risk management procedures for clients, quality management, and schedule management.Working knowledge and understanding of company liabilities and legalities.Understanding the company business model for generating customer value and translate the operational metrics into measures for performance.Generating and providing balanced organizational scorecard, dashboards, and financial statement ratio analysis to communicate both the companys expected and actual financial performance.Supervisor of Accounting, Finance, HR, and IT and supporting the companys accounting and financial functions using job descriptions, policies, and procedures, and methods for automating document control.Establish and maintain lines of communication with investment bankers, financial analysts, and shareholders inConjunction with the President. Administer banking arrangements and loan agreements and maintain adequate sources of capital for the companys current borrowings from commercial banks and other lending institutions, as well as invest the companys funds and administer incentive stock option plans/alternative savings options for organization employees.Establish and execute programs for the provision of capital required by the company, including negotiating the procurement of debt and equity capital and maintaining the required financial arrangements.Coordinate the long-range plans of the company, assess the financial requirements implicit in these plans, and develop alternative ways in which financial requirements can be satisfied.Approve all agreements concerning financial obligations, such as contracts for raw materials, IT assets, and services, and other actions requiring a commitment of financial resources.Responsible for the financial aspects of all company transactions including real estate bids, contracts, and leases.Provide options for insurance coverage is in placeEnsures the maintenance of appropriate financial records, prepares required financial reports, insures audits are completed in time and statutory book closing occur. Especially ensuring company compliance with financial regulations and standards, like Sarbanes-Oxley, the IRS Tax Code, and GAAP (and soon, IFRS).Analyzes company shareholder relations policies, procedures, and information programs, including the annual and interim reports to shareholders and the Board of Directors, as well as recommends to the President new or revised policies, procedures, or programs when needed.Responsible for overseeing the budget process, collecting the inputs, and comparing the companys actual performance with estimates (the budget).New York Life Insurance Company Mar 2011 to Aug 2015Jr. Partner: Financial Professional and AdvisorResponsibilities Included:Specialized in providing counsel (and solutions) to clients that aid the process of investment, asset management, risk mitigation, tax diversification, and financial education and training. Also specialized in the areas of wealth management/preservation, asset protection, tax mitigation and wealth transfer/distribution. Focused on putting the dreams and values of my clients first, while meeting their needs and helping to solve their financial problems and protecting their investments in challenging economic markets.The Coca-Cola Company Aug 1999 to Oct 2012Systems Analyst / PM / Manager Billing Systems /SAP Platform Support ManagerResponsibilities Included:Managed and led a 25-member team in the $15MM conversion project of legacy Central Service and AS400 data systems and SQL database for order management, service provider management, and billing systems (parts, service, lease, equipment, POS, and USA billing receiving processing system) to an enhanced SAP model and SAP Project management and SAP Platform Support.Lead and supported team efforts by using Quality Center (now HP ALM) which aided us in the management of application lifecycle from perfect planning, requirements gathering, through testing and deployment.Used Primavera Enterprise Project Portfolio Management tool for project management, product management, collaboration and control capabilities, and integrates with other enterprise software such as Oracle and SAPs ERP systems.During the implementation of updated HR management tools, we added Success Factors as a great tool to manage our most valuable asset - human capital.Implemented new secure ID suitemate and management tools (identify and access management).Served as Quality Controls Manager and Change Manager of 120-member team to ensure the quality, understanding, quality management, shedule management, risk management, and efficiency of the upcoming system enhancements.Responsibilities include creating a center of excellence, training and development, and overall employee value and retention standards to ensure all customer needs are met, and all project requirements meet the growing needs of the business.Managed and led the decommissioning of 200+ applications consisting of outdated, repositioned, redesigned, and orphaned technical components. Managed a cross-functional, hybrid-mixed team to methodically remove applications to free up servers and databases in Data Centers across six NA Fountain business locations. Software support reduction and technical component retirements were tracked and reported out at the executive level, recouping over $2.2 MM. Managed the discovery phase of a secondary AR mainframe and Volume reporting retirement/move to SAP project.Managed and led organization redevelopment project that spanned NA Fountain companywide. The project was to realign human assets to positions most comparable to their education and career desires as lined with company needs, acquisitions and system changes to SAP, including the reduction of overhead by$20MM.Project Manager, Change Manager, Quality Control Manager Central Data Management, A/R and A/P SAP ConversionManaged and Lead a 40-member team (35 local and 5 abroad Manila and India) in the $5MM conversion project under budget by $4MM, of legacy data systems for customer data (central data management), accounts payable and receivable operations (to include collections) to an enhanced SAP model.Central Data management conversion was expected to be completed over 5 years, but completed with parallel contingent conversion in 2 years; A/P conversion was expected to be completed over 3 years as a standalone project, but completed with parallel contingent conversion with A/R conversion to include alternative billing options in 2.5years.Currently all legacy systems relating to A/R and A/P have been sunset; Customer data is running parallel until all legacy systems that use customer data globally are sunset within the next 5 yearsSAP BI/BW Global Support Platform Services Project Manager, Controls and Change ManagementControls and Change Manager of a 50-member team (25 local and 25 abroad Manila and India), improved the efficiency and reliability of the Shared Application Services global platform support team by leading and driving improvements in support management routines, processes, procedures, and metrics. Such efforts Included overall organizational process flow descriptions and monitoring points, process definition gap analysis and measurements using Six Sigma methodology where appropriate. Integrating multiple departments (local and abroad) using structured, time-bound, and detailed departmental controls, procedures, processes, and metrics for SAP ABAP & Security, SAP Basis and Data Load, SAP BI, and Emerging Technology teams, both local and abroad, moving department project first touch accuracy rates from 30% to100%within 2-months of implementation.Created and implemented a Center of Excellence, through the integration of metrics management routines across multiple applications and management teams in order to drive consistency in reporting and overall departmental performance and quality, for timely completion of customer needs, by way of an online, interactive collaboration model (using Team Spaces technology via SharePoint).Project Manager and Process ImprovementLead and managed 10-member team who mapped and completed the costing model of the systems and controls function of the service, lease, accounts receivable, customer service, and alternative payment processes within the Revenue Shared Services organization.Resulted in the collaboration of the executive leadership team, and four cross-functional areas to provide efficiencies through the modification of organization culture, internal controls, procedures, and processes; resulting in the coordination of procedure modifications, role realignments, and process transition. The creation of comprehensive and integrated foundation maps, metrics, and costs by core function and program aided the organization in decreasing waste in areas of overhead, rework,lost processes (bottlenecking), and quality 70% in the first 5 months, and remaining 30% within 7months of project completion and procedure modifications.Project Manager and Process ImprovementCreated and submitted proposal for ways to decrease collection calls and increase revenues for service calls (known to the organization as revenue drain total expense). Changed organization culture relating to the availability of alternative payment options, such as credit card payment for all invoice types. Collaborated with ten cross-functional areas, and two outside agencies relating to the full implementation of an alternative billing payment process for all of NA clients (including check by phone, credit cards VISA, MC, AMEX and Discover; and debit cards). Reducing the number of uncollected sales or services due to the lack of alternative payment options by 98%, the remaining 2% uncollectible due to store closings.Lead and managed project team of 12 and collaborating with 10 cross-functional areas (5 within KO and 5 with Taylor organization) in the creation and implementation of a new McDonalds Warranty payment process with new equipment vendor (Taylor) relating to juice equipment. Implementation of service and work order system enhancements reduced customer warranty disputes, as well as Company loss revenue on service agent payments relating to service on equipment still under warranty, by flagging such calls to be serviced by either vendor versus organization service agents for charge. This enhancement later modified and used globally for all customers within the organization portfolio eligible for warranty; as well as those calls marked as repeat calls for the same service.Reducing Company service agent pay out and increasing customer loyalty and quality of equipment /service.Process Improvement and Project ManagerLead project and managed team of 16 and collaborated with 8 cross-functional areas, including offshore Global support, relating to Fixed Rate Pricing for service work rendered, and the implementation of new billing profile structure for all Wendys chain accounts relating to free call aggregate processing.Implementation of the requirements will affect customer billing for capitalized equipment installations and equipment remodels/relocations reducing charge-offs to operational expense by$2MM.Project Manager and Process Improvement: Service BillingCollaborated, lead, and managed an effort to decrease loss revenue associated with the manual review and release process on service agent work order/invoice payment requests that trip controls adverse to contract agreement.Lead and managed project team of seven, and collaborated with10cross-functional areas relating to Service AgentInvoice process to reduce the # of service agent work orders/invoices that were suspended for manual reviewed and released, with a Six Sigma defect 10x (26 to 2.6) which increased the process sigma from 0.3 to 3.This collaboration leads to a 6-month Six Sigma DMAIC, with efficiencies both departmentally: reducing staff from eight to three, and review turnaround time from greater than 7 days to 3 days. These efficiencies resulted in more accurate billing, service provider accountability, quality customer billing, and decrease in customer billing time all resulting in decrease in customer disputes relating to incorrect billing, or late billing (outside company agreement), or write-offs due to invoicing not being approved.Managed the development of data warehouse and reporting system using SQL Database.Professional Associations, Certifications, & ActivitiesSix Sigma Green Belt Certification, Six Sigma LEAN, and Six Sigma Black Belt Trained; SCRUM Master Certification; Executive Council; NAIFA Member; MAP Certified Trainer; Habitat of Humanity; Hands on Atlanta; Building Leaders of Tomorrow (personal non-profit); Competent Communicator and Competent Leader, and President of Local Dist 14 Toastmasters International Club; Mentor with The Coca-Cola Mentorship Program (college students, and internal employees); and Professional Speaker and Mentor with Leadership Dynamics, LLC |
