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Fiber Optic Help Desk Resume San antonio...
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Title Fiber Optic Help Desk
Target Location US-TX-San Antonio
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Candidate's Name
Street Address  Tarifa WayPHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVELooking for a challenging career to show the best of my professional ability, skills and techniques to enhance my knowledge, growth in IT, Electronics, and Telecom industry.Summary of QualificationsTwenty-five years of technical experience in the telecommunications and electronics.Trained and experience in installing, operating and maintaining multi-channel telecommunication and UHFMobile Subscriber Equipment, telephone, radio access units, switchboards, special devices and FM radios.Responsible for the installation and/or removal of equipment used in voice, video, fiber optics and data telecommunications networks.Experienced with Help Desk Tier I, Networks & Networking, Servers, VTC and Troubleshooting.Experienced in Fiber Optic, Data and Voice media installationInstalled cat 3, 5, and cat 6 cables for data and voice and punch down on patch panels.Excellent Written and Verbal Communication SkillsGood teamwork skills.Hardware skills: Promina 200/800, Link Encryptors/Comsec-Kivs 7 & 19 and KGs, 175 A & B, PairGain HDSL Campus T1, Conoga Perkins Fiber Multiplexers/Modem, MDF DSX and Patch Panels/ Hub and Power Hubs.Software skills: Excel Spreadsheet, Microsoft Word, Internet Explorer, Microsoft Outlook.Hold U.S. Department of Defense Secret Clearance.SPECIFIC WORK/TASK EXPERINCEInsight Global Feb 2013 to presentContractor for the city of San Antonio Tx, ITSD, as Telecom/PBX/Cable Tech.Dress, terminate and test cables componets including Cat 6 and fiber optic.Installed Power supply units in MDF and IDF.Trace and correct faults lines on PBX.Installed wireless access points inside and outside of builds.Outsource Aug 2022 to Feb 2023Contractor for IE Smart Systems, LLCWalker EngineeringFedora InterechInstall Cat 6 cables to work station.Install OSP cables underground and terminate. Install and service intrusion, access control, video system devices including strikes, card readers, maglocks.Aerotek June 2022 to Aug 2022Contractor for IESInstall Cat 6 and 18-4 plenum cable to HVAC.Dress, terminate and test cables.Outsource Mar 2022 to June 2022Contractor for Southwest Electric and Electric Link.Install cable pathway systems.Dress, terminate and test cables componets including Cat 6 and fiber optic.Read blue prints determining cable pathways.Build MDF and IDF.TekPartners Feb 2022 to March 2022Dress, terminate and test cables and components including CAT6 and fiber optic cabling in Data Center.Installed cabinet and network equipment.Outsource LLC Dec 2021 to Jan 2022Excavation, trenching, installing PVC conduit, Hand Holes, Fiber Conduit,and Fiber Optic Cable installation.Trench by hand or with machinery and install conduit per the construction drawings provided.Clean and prepare the construction site for work, remove debris and possible hazards.Request Locates to identify utilities and monitor digging to prevent utility hits.Triage Partners LLC Mar 2021 to Nov 2021Installed cable pathway systems (J-hooks or D-rings) at Camp Bullis, JBSA Randolph and Lackland AFB.Dress, terminate and test cables and components including CAT6 and fiber optic cabling.Installed wireless access points inside and outside of builds.Read blue prints, determining cable pathways.Dress and route cable into telecommunications closets,(IDF and MDF) and other work areas as neededFire-stop various types of cable penetrationsInstalled backboard, telcommunication cabinet, and network equipment and switches.Installed raceway, wire mold, and bent pipes.Terminate RJ-45.Installed fiber optic between floors ( IDF and MDF).Oursource Staffing Agency Jan 2021 to Mar 2021Contractor for Enhanced Voice and Data Networks, Inc. installed Cat 5 cables for data, and terminate on patch panel.Installed 50 pair copper cable for telephone on 66 block.Contractor for Big State Electric.Installed J-hook and cable tray.Installed of voice/data and fiber optic cabling, building out data closets, testing and troubleshooting, reading prints, working in a new construction environment, wearing PPE (Hard Hat, Safety Glasses etc.)Aerotek Inc June 2020 to Dec 2020Contractor for Bristol Engineering Service Company at Lackland Airbase.Installed inspection, and documentation of structured cabling system infrastructure to include cable tray, horizontal fiber and copper cable, backbone multi-pair copper, multi-strand fiber optic cable, telecommunications ground systems.Build Serve Room, IDF, and MDF.Installed cable tray under raise floor.Installed and route 96 and 48 strand OM3 fiber trunk cables to designated network racks and one for each CCH cassette in the consolidation points for NIPR, SIPR, JWICS, LABNET, SECRET LABNET, and ISP.Teleprocommunication Company Mar 2020 to June 2020Reading blue prints, determining cable pathways, installed J-hook, cables tray and guiding technicians on team.Installed cat 6 and Fibe Optic and terminate to patch panel.Build MDF and IDF.Install, maintain, and repair voice and data communications systems.Oursource Staffing Agency Dec 2019 to Mar 2020Contractor for Advanced Connections, installing Cat 6 cables, for wireless access points, and nurses call, in hospital.Installed fibe optic and build IDF and punch down cat 6 to patch panel.Installed 100 pair copper cable and terminate on 110 block.MCDean May 2019 to Nov 2019Telecommunication TechnicialGermanyCompleted ISP TR surveys by using Job Connect, a program that allowed me to capture the required information by answering selected questions and taking pictures. Used a 3D scanner to scan the TR and Good Notes on an IPad to sketch the room to gather required information to deter. Determine the type of cables and equipments that will be used.Self-Contractor with Outsource and Triage May 2014 to May 2019Install structured cabling in residential and business premises, using my knowledge of wiring safety.Contractor for Blackbox, Alterman,Tero Technologies, JPM Communication Company, Data Vox, Facility Solutions Group, IES and Prime Logic.Installing cable, wireless access points, fire alarm, nurses call, in telecommunication rooms in military base, schools and large office complexes.Installed SIPR and NIRP at Lackland military base with Cat 5 and fiber optic.Installation of audio, video and pre-wire.Transporting supplies from office to job sites in personal vehicleReading blue prints, determining cable pathways, installed J-hook, cables trap and guiding technicians on team.Working on feet for 8 or more hours at a timeWorking in occupied facilitiesEMW Dec 2010 to May 2014Tech Control Technician III SupervisorManas AB, KyrgyzstanResponsible for engineering, installation, operations and maintenance of the Tech Control Facility (TCF) in Manas, AB,Kyrgyzstan. Maintain, satellite multiplexing systems.Cisco Router 7000, Promina 800 IDNX and various cryptographic equipment, troubleshooting, and maintenance tasksSystem Operator / Help Desk experience (Troubleshooting, Connecting to Networks & Servers, Tier I). Experience with VTC.Utilizing the Oscilloscope. Firebird 6000/8000 test sets.Perform continuity testing of circuits, trunks, links, and various network systems.Responsible for 49 KG-175B MiniCoordinate with DISA and distant end users in the restoration of SIPR, NIPR, CENTRIXS, GBS.Produce reports and briefings, and distributing information to activities on a need to basis; monitor, draft and release both SIPR and NIPR message traffic.ManTech August 2006- Dec 2010Tech Controller and Site LeadManas AB, KyrgyzstanWorking Site Lead-Manas IT Contract and Sr. Network/Hardware Technical responsible for administrative oversight and supervision of five work center and 15 personnel.Manage daily operation and provide administrative support for Voice/Cable, ADPE, and Logistics/Material Control and Radio/LMR work centers.Additionally manage and perform duties as Sr. Lead Tech Control Technician.Responsible for engineering, installation, operations and maintenance of the Tech Control Facility (TCF) in Manas AB, Kyrgyzstan.Sub-account COMSEC Responsible Officer (CRO) duties.Tech Controller Technician June 2003-August 2006ITT-Industries, Camp Arifjan, KuwaitResponsible for engineering, installation, operations and maintenance of the Tech Control Facility (TCF) in Kuwait.Maintain, microwave and satellite multiplexing systems. Cisco Router 7000, Promina 800 IDNX and Comsec equipment, troubleshooting, and maintenance tasks utilizing the Oscilloscope.Perform continuity testing of circuits, trunks, links, and various network systems.Responsible for the installation of Red Switch circuit, Local Area Networks (LAN), Joint worldwide Intelligence System (JWICS) circuits, Asynchronous Transfer Mode (ATM), Scream 50 and SL-100 Switch circuits.Data Entry Technician May 2001-June2003Work Source Career Center, Austin, TxUpdate veterans records and attended electronic school.Data Com. Technician July 1998-May 2001Netforce Technologies, Inc, Austin,TxExperienced in Fiber Optic, Data and Voice media installation. Knowledge of digital and analog systems. Knowledge and ability to manipulate tools and test equipment.Cable Technician March 1997-July 1998Sabre Data Austin, TxParticipates in the installation, repair and maintenance of network cable systems.Experienced in Fiber Optic, Data and Voice media installation.Knowledge and ability to use manipulate tools and test equipment.Manufacturing/ECAT April 1996-March 1997IBM Austin,TxAssemble circuit boards and electronic test equipment.Prepare circuit board for heatsink and processors.Communication Center Chief June1993-June1997US Army, various locations worldwideSupervised the planning, dissemination, and implementation of task pertaining to engineering and management applications for manual and automated switchboard systems and facilities. Setup radio network interfaces between manual and automated communications equipment and systems.Supervised up to six first-line supervisors.Prepared and interpreted orders, circuit traffic, system diagrams and work flow.MSE Transmission System Operator/Manager May 1988-June 1993US Army, GermanyInstalled, operated and performed unit level maintenance on Mobile Subscriber Equipment, line-of-sight multi-channel radio access units, communications security devices, multiplexing equipment and antenna systems;interconnects equipment components and configures systems for operation; maintains records and reports pertaining to equipment operation.Network Switching System Operator July 1984-May 1988US Army, various locations worldwideSupervised, installed, operated, and performed system maintenance on large and small communication switching system;formulated technical reports, maintained communications situation maps, overlays and systems status manually and/or on micro computersRadio Telegraph Operator Aug 1979-July 1984US Army, various locations worldwideSupervised or setup radio teletype, tape relay equipment to transmits and receive messages by teletype or tape relay. Erected antennas; installed power generators; prepare messages in proper format for delivery;Establish and maintained tape relay system; operate radio equipment in voice mode.Single-Channel Radio Operator Sept 1976-Aug 1979US Army, various locations worldwideInstalled and operated high frequency radio, radio telephone, teletype, single channel satellite equipment, field generator power supplies, communication, security devices and associated equipment.Telecommunications Center Operator June 1974-Sept1976US Army Fort Hood TxSupervised or operated telecommunications center equipment and remote data terminal devices in either fixed-station or mobile mode.Operated on-line cryptographic equipment for message security.Received, processed, and sent messages, including typing, using teletype, telegraph, and computer equipmentEDUCATIONAssociate Degree in Electronic 2003High school diploma Mary Carroll, Corpus Christi 1974TECHICAL TRAININGPromina Operations And Promina Maintenance Combo 2005Fiber Optic 1997Mobile Subscriber Equipment Course 1990Advanced Communication Course 1988Automatic Msg Switch,Comcenter Interface 1984Radio Teletype Course 1979Basic Leadership Course 1979Teletype Communication Course 1974CERTIFICATIONSPromina Operations And Promina Maintenance Combo Certificate 2005Fiber Optic Certificate 1997Mobile Subscriber Equipment Course Certificate 1990Advanced Communication Course Diploma 1988Automatic Msg Switch,Comcenter Interface Certificate 1984Radio Teletype Course Diploma 1979Basic Leadership Course Diploma 1979Teletype Communication Course Diploma 1974SIGNIFICANT EQUIPMENTCACI PROMINA 200/800Mini Taclane 175A/175BGPS TimingCanoga PerkinsPairgain ModemFireberd 6000/8000KIV-19KIV-7

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