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Click here or scroll down to respond to this candidateCandidate's Name
Goal-Oriented Senior Accountant with Nine Years of Customer Service Experience.Jacksonville, FL 32208EMAIL AVAILABLEPHONE NUMBER AVAILABLEEnergetic Front Desk Receptionist who can provide efficient, organized and friendly secretarial support. Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling. Specializes at creating a friendly and receptive office environment. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePatient Services Representative/Customer Service Representative Concierge Home Care - Jacksonville, FLApril 2017 to April 2024 Handles incoming calls or inquiries from prospective customers or clients Assist customers effectively by solving customer problems Provide customers with additional information or explain services. Discuss products offered and ensure customer satisfaction. Tactfully handles confrontational or stressful interactions with the public. Completes supporting paperwork and data entry as required. Assisting all center staff with a variety of clerical duties. Answer and assist all incoming calls to the center. Recorded and filed patient data and medical records. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.Janitorial Worker/HousekeepingSodexo - Jacksonville, FLMarch 2016 to November 2018 Cleans and sanitizes hotel and guest rooms. Vacuums and sweeps floors, carpets, and rugs. Makes beds and changes linens. Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops. Replenishes toiletries and towels. Empties trash receptacles. Washes windows and mirrors. Takes out the trash and recycling. Wipes down and sanitizes surfaces. Cleans, sanitizes, and stocks restrooms. Handles leaf and snow removal as needed. Follows instructions from the head janitor. Sweeps, mops, polishes, and vacuums floors.Assembly Line Production WorkerSanMar warehouse - Jacksonville, FLJanuary 2009 to January 2015Picking and packing shipping and receiving itemsScanner gun price itemsReturn merchandise that has been ruined and customer need a replacement. Stocking and removing.Cherry picker also joined the travel team for different set project on the road to Tampa and perform timely quality checks.Other contract work done:Inventory controlReach truckSit down forkliftProduction food plantsEducationHigh school diplomaFSCJ - Jacksonville, FLJune 2010 to July 2011Skills Order Selector Selector Picker Packer Order Puller Warehouse Associate Picking Packing Picking Pallet Jack Customer Service Skills Strong Time Management, Attention to detail and mathematical skills, Strong Communication and Interpersonal skills, Sales Skills, Basic PC Knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters etc.)Organizational skills, Ability to work with little supervision (5 years) Call Center Customer Care CSR Customer Support Customer Service Microsoft Word (4 years) English Shipping & Receiving Typing RF Scanner Order Picker Materials Handling Delivery Driver Experience Warehouse Management Mortgage Servicing Assembly Fair Housing Regulations Inventory Control Reach Truck Logistics Customer service Mac OS EMR systems Filing Sales Outbound calling Negotiation Order fulfillmentCertifications and LicensesDriver's LicenseAED CertificationCPR CertificationBLS CertificationCNACertified Home Health Aide |
