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Title Customer Service Data Entry
Target Location US-MS-Cleveland
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProductive, solutions-focused professional seeking to leverage academic background and professional experience to launch a career in Computer Information and Science.Summary of QualificationsRetail Merchandising experience - setting up visually appealing product displays.Inventory control utilizing a handheld computer device.Advanced in Microsoft Office (Word, Excel, PowerPoint and Outlook).Excellent data entry skills  40 WPM typing.Organized and detail oriented with the ability to prioritize tasks to generate business results.Strong customer service experience  excellent communication skills both written and verbal.Microsoft Office Suite Customer ServiceData Entry Inventory Management Product MerchandisingEducationAssociate of Science, Computer Information Systems Tampa, FL Jan 2013Everest University Online  Networking EmphasisRelevant Courses: Computer Hardware Concepts, Computer Applications, Computer Operating Systems, Network Routing I, II, Computer Networking Fundamentals, Network Operating Systems (client & server), Network Infrastructure, Network ManagementProfessional ExperienceBaxter Healthcare Cleveland, MS June 2019- PresentOperator vPrimary responsibility is to operate Autefa staff off machine, Document process abnormalities and take corrective action, troubleshoot equipment and make required adjustments/minor equipment repairs needed.Cleveland School District Sep 2013  Jul 2017Substitute TeacherMake lesson plans dailey, Interact with students learning, Gives clear instruction and helps students understand the lesson, maintains discipline and control of the classroom, Records and grades quizzes, homework, projects, and exams.Wendys Cleveland, MS Sep 2008  Oct 2012Crew Member/CashierProvided excellent customer service while serving. Established relationships with repeat customers. Upsold and introduced new products with every customer interaction. Increased sales revenue for the franchise while consistently exceeding expectations.Mississippi Dept. of Corrections Parchman, MS Jul 2003  Aug 2007Correctional OfficerPatrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Reported all incidents, accidents and medical emergencies to law enforcement. Responded quickly to medical emergencies, bomb threats and fire alarms. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.Shell Store Cleveland, MS Dec 1998  Feb 2002CashierOpened and closed the store, and responsible for making sure the daily sales processes were balanced. Set up and maintained visually appealing and effective product displays to increase sales. Kept track of store inventory and re-stocked as necessary. Processed numerous sales transactions each day in a timely manner while providing excellent customer service.Tyson Foods, Inc. Cleveland, MS Jun 1994  Aug 1998Crew TrainerSupervised and trained over 100 hundred people, set up computer program to start production, maintained inventory for shipping and handling, scanned various products to be shipped. Trained new employees, Stocking and packing, for shipping and receiving. Kept track of inventory going in and out of production.

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