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Title Customer Service Representative
Target Location US-KY-Manchester
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Single determined mother looking for a long term careerManchester, KY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLELooking for a career that will provide a long term prosperous goal to live comfortable while being able to care for my 11 year old. Dedicated and willingness to succeed, fast progressive learner, people skills and empathetic when needed. Fast pace goal oriented and drive to succeed! Authorized to work in the US for any employerWork ExperienceCustomer Service Representative/Call CenterConduent - Manchester, KYOctober 2022 to January 2023Had to go on a medical leave so I felt it was best to resign at the time and take being listed as rehire so I could pursue a career with conduent (hopefully) at a more suitable job title that will let me serve their company as I would my own.SecretaryRD Excavating, Inc. - Manchester, KYFebruary 2020 to January 2023This WAS a family business that unfortunately closed due to the health of the owner himself. I was basically the manager of this company. I recorded appointments and quotes of jobs. Schedule estimates and appointments. Run errands and paid invoices. Handled the advertising, hiring and firing. Customer Service RepresentativeSykes Enterprises, Incorporated - Perry County, KY October 2021 to January 2022Sykes/Sitel as a customer service representative for QuickBooks. However due to their system issues and interruptions, I was not getting the hours needed to succeed. Customer Service RepresentativeSerco Group - London, KYDecember 2019 to February 2020Collect and correct personal information in order to provide the clients customers with effective insurance and tax related help.Correctional OfficerClay County Fiscal Court - Manchester, KYJanuary 2015 to May 2019Booked and Released inmates. Gave medical attention and medication that was required by nurse. Kept inmates in order and informed inmates and family of any and all changes. EducationHigh school diplomaClay County High School - Manchester, KYMay 1996 to June 2001Skills Warehouse experience Customer service Data entry (10+ years) Computer skills (10+ years) Sales (10+ years) Front desk Administrative experience (10+ years) Retail sales Bookkeeping (10+ years) Cash handling Typing (10+ years) Microsoft Office Law Enforcement (7 years) Clerical Experience (10+ years) Microsoft Word Filing Leadership (10+ years) Security Upselling (10+ years) Communication skills (10+ years) English (10+ years) Analysis skills Phone etiquette (10+ years)Certifications and LicensesCPR CertificationMay 2018 to Present

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