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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVEExperienced, hard working and dedicated looking for an opportunity to work from home, and contribute my skills and knowledge to build clientele in the furtherance of business growth.KEY QUALIFICATIONSEXPERIENCECopeland Care ClinicOffice Manager/Patient Coordinator/ReceptionistHandle patients inquiries and Schedule appointments. Maintained medical records, payment posting and sales. Keep track and order medications for patients/clinic, and supervise office supply inventory. Monitor account receivables, including billing and process patients' monthly payments. Prepare daily monthly sale reports including incomes and expenditure reports.Medical Therapeutics AZOffice Manager/Patient Coordinator March 2019 - 2021 Responsible for the everyday management of four subordinate office staff members. Ensuring coverage and filling in as needed of the front desk, medical assistance, and marketing personnel. Hiring and coaching staff periodically to ensure high standards of patient care and communication. Keep track and order medications for patients/clinic, and supervise office supply inventory. Monitor account receivables, including billing and process patients' monthly payments. Prepare daily monthly sale reports including incomes and expenditure reports.Perform duties as a patient coordinator. Educate patients and keep open communication, follow up with current and new patients. Other duties include marketing new products, promotions, negotiating, and working with patients to sign on and renew treatment plans. Meeting monthly sales goal of 80K to 120K. Also keep constant follow up and open communication with patients to ensure they receive the very highest standard of care.CopelandCare IncMedical AssistantJanuary 2015 - October 2016Home visit patients with a Physician. Interviewed patients, measured vital signs, including weight, blood pressure, pulse, temperature, and accurately document all information in patients chart. Recorded information in electronic medical record keeping systems. Called in prescriptions to the pharmacies. Administered vaccines. AZ LaserEsthetician/ Cosmetic Laser Technician November 2013-December 2014 Laser Technician: Provided consultation with potential clients. Discussed and explained procedures and aftercare. Performed hair laser reductions, acne treatments, spider vein reductions.Esthetics: Provided consultations and consulted clients with skin concerns. Analyzed and proposed necessary treatment plans to new clients. Recommended routine skin care regiments and essential products to help the client meet establish goals. Maintained knowledge to promote sell services and company products. Performed various types of facials and back facials. Other esthetic included manual lymphatic drainage, pressure points, dermal-planning, facial acne extractions, galvanic and high frequency, microdermabrasion and various chemical peels. Also performed micro-needling procedures for acne scars and body stretch marks. Bellagio Vein Clinic/Med SpaEsthetician/Cosmetic Laser Technician February 2012 - Nov 2013 Esthetics: Provided and analyzed clients with skincare conditions and needs. Sales and promoted services to clients. Discussed and educated clients on their skin. Provided proper and necessary skincare recommendations. Performed different types of facials, microdermabrasion, chemical peels, and acne treatments. Laser: Provided consultations, explained the procedures and processes to clients. Sales and promoted services. Performed laser hair reduction, spider vein treatments, laser tattoo removal, acne reduction laser treatments, IPL photo-facial and laser skin rejuvenation.High Pines Urology PCOffice ManagerJanuary 2006 - December 2009Managed a Urology medical office. Supervised medical and office staff. Also responsible for interviewing, training, periodically reviewing and coaching of staff. Worked with a billing company to ensure accuracy and in a timely manner. Handled account payables/received and payroll. Ensured daily activities in the office to provide standards of patients care. Ordered clinical and2office supplies. I also completed weekly/monthly expense reports and other necessary reports for the office.United Auto Corporation Loan Officer/Senior Customer Service Representative Sept 2003 - October 2006Assisted branch manager with credit reports, and approvals. Interviewed potential borrowers to help with the branch manager decisions on approval. Ensured, maintained a high level of customer service and relationship with dealerships. Issued checks to the dealerships. In charge of and supervised daily activities and transactions. I also performed collection services in the office and out on the fields on delinquent accounts. EducationJanuary 2011- January 2012 Graduated with Certificate of Cosmetic Laser Technician, Certificate of Laser Safety Officer, Certificate of Clinical Esthetician, Certificate of Muscle Tightening, Certificate of Dermal Sculpting/Thermal Lipolysis, and Certificate of Cellulite Reduction.IMAj InstituteJanuary2006 - June 2006Graduated with CertificatePima Medical Institute Medical Administrative Management January 2005 - June 2005GPA 3.6University Of Phoenix Business Administrative Management 2004 - 2007GPA 3.0. Completed Junior YearUniversity Of Arizona Chemical EngineeringSKILLSOutstanding laser technician. Excellent customer service advocate. Team player with an emphasis on interpersonal communication to accomplish the common goal. Upbeat. Hard working and smart working. Very fast learner. Flexible and accommodating. Very detail oriented.REFERENCES AVAILABLE UPON REQUEST |