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Peoria, ILEMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceTemp WorkerPeopleready-Peoria, ILMarch 2023 to PresentComplete assigned temporary work as a fill in for companies. Recently I filed in as a housekeeper for SpringHill suites in Peoria Illinois.Residential Cleanerself employeed-Peoria, ILJanuary 2017 to PresentHave few places i clean, both regular clean and deep cleans. I have cleaned newly renovated homes.I've cleaned a few businesses as wellHotel Assistant ManagerSureStay Plus Hotel by Best Western-Peoria, ILApril 2021 to February 2022My role at the hotel was to assist in ensuring the hotel ran smoothly. I supervised employee performance, scheduling, and financial accounts. Resolved guest complaints. Held employee meetings to resolve any issues there were in a group setting. Created guest logs and financial spreadsheet with excel. Attended online and video conference meetings to expand my knowledge of how offer our guest the very best service possible. As the assistant manager, I also covered call in shifts and interview prospective team members. I definitely found passion for working within the hotel industry. Wal-Mart AssociateWalmart-Normal, ILJune 2018 to April 2020I worked as a deli/bakery associate. Took ad filled orders placed by customers. Ensured safe and clean work environment. Properly handled and labeled all product in inventory. BartenderEndzone Bar and Grill-Sedalia, MOJanuary 2012 to October 2014Fulfilled guest orders. Made a variety of drinks, using mixers and jiggers. Missed drinks as well as draft beer pours. I very much enjoyed my time working here. Fun environment and all different personalities that came in, definitely a job I did very well at. EducationHigh school diplomaOak Grove High School - Oak Grove, MOAugust 2003 to May 2007Skills Sales Hospitality Customer service Time management Restaurant experience Cleaning Experience POS Bartending Host/Hostess Cash Handling Office experience Residential Cleaning Food Preparation Payroll Interviewing Assistant Manager ExperienceLanguages English - FluentCertifications and LicensesBasset certificationFebruary 2024 to February 2027AssessmentsWorkplace safety ProficientJune 2022Using safe practices at workFull results: ProficientWork style: Reliability ProficientFebruary 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientFood service: Customer situations ProficientApril 2023Identifying and addressing customer needs in a food service setting Full results: ProficientAttention to detail ProficientJune 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCleaner fit ProficientMay 2024Measures the traits that are important for successful cleaners Full results: ProficientFront desk agent (hotel) ProficientNovember 2023Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientCleaning skills ProficientMay 2024Knowledge of cleaning techniques and processesFull results: ProficientSales skills ProficientApril 2023Influencing and negotiating with customersFull results: ProficientFood safety ProficientJune 2022Knowledge of proper food and equipment handling safety measures Full results: ProficientCustomer focus & orientation ProficientNovember 2023Responding to customer situations with sensitivity Full results: ProficientRetail customer service ProficientAugust 2023Responding to customer situations in a retail setting Full results: ProficientCall center customer service ProficientJune 2022Demonstrating customer service skills in a call center setting Full results: ProficientCustomer focus & orientation ProficientJanuary 2023Responding to customer situations with sensitivity Full results: ProficientCustomer service ProficientJanuary 2023Identifying and resolving common customer issuesFull results: ProficientEarly childhood development ProficientMarch 2023Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: ProficientLearning agility ProficientFebruary 2023Learning and applying new informationFull results: ProficientCooking skills: Basic food preparation Proficient December 2023Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientAdministrative assistant/receptionist Proficient May 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientWork style: Reliability ProficientApril 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientFront desk agent (hotel) ProficientJune 2022Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientSocial media ProficientApril 2023Knowledge of social media techniques and analytics interpretation Full results: ProficientBartending ProficientApril 2023Understanding, pouring, and mixing drink ordersFull results: ProficientFront desk agent (hotel) ProficientJuly 2023Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ProficientWork motivation ProficientMarch 2023Level of motivation and discipline applied toward work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |