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Fall River, MA PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryCompassionate professional with recent training as a recovery coach, and over 20 years of experience working directly with the public in a variety of roles. Skilled at communication, de-escalation, attention to detail and time management. Passionate about using my lived experience in recovery to help others overcome challenges and live addiction-free lives. ExperienceHouse Manager Re-Start Sober Houses May 2021 Present Responsible for the direct management of 26 residents across 3 sober houses Exemplifies and models genuineness, empathy, respect, support and unconditional positive belief in individual success. Emphasizes accountability and promotes continuous-improvement philosophy Effectively communicates any significant incidents, happenings with the Owner/Operator Creates and formats documentation to meet MASH standards (Massachusetts Alliance for Sober Housing) and completes MASH packets and on-boarding process with new residents Digitized paper forms into Microsoft 365 documents and streamlined data collection for efficient team collaboration Supervises residents, ensures residents adhere to house rules and addresses non-compliance Takes attendance and leads meetings and activities, ensuring residents meet their daily obligations, including tracking resident chores and performing room checks Coordinates classes, weekly meeting content and monthly guest speakers Records and retains resident weekly schedules to know the whereabouts of all residents Maintains the homes, including scheduling maintenance and delegating tasks Collects rent from residents and performs accounting duties Monitors residents while self-administering medications Collects urine samples, documents results, co-determines a resident plan for a positive urine. Plans and performs fire and other safety drillsDriver Elite Transportation/KDK Transportation August 2019 May 2021 Safely operated passenger and handicap vehicles and provided timely service Completed paperwork to document trips and mileage or documented in app Monitored passenger behavior and enforced safety rulesAdministrative Assistant (Temporary Position) MA Office of Labor & Workforce Development May 2018 November 2018 Greeted and registered all hearing participants Responsible for a variety of administrative tasks such as: entering, scanning, and uploading documents into the database, coding and preparing documents, ensuring the accuracy of typed materials, and maintained statistical information within the databaseEducationRecovery Coach Academy Choice Recovery Coaching, Completed July 2024 Kinyon-Campbell Business School Administrative Assistant Certificate, 1981 |