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Title Program Manager Software Development
Target Location US-VA-Suffolk
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Candidate's Name , PMPEMAIL AVAILABLESmithfield, VA - PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARY:I am an experienced, successful project leader for large software systems. Past projects weredeveloped using either a Waterfall or an Agile methodology. I am also an experiencedsupervisor, team leader, and program manager.ACCOMPLISHMENTS:Examples of projects I have successfully led include:Applications that applied state-of-the-art scientific algorithms that generated publicly available climate science data products in a production processing environmentSystems that automated the generation of all of a large projects science data products in a production processing environmentDevelopment of a publicly accessible Earth Data ForumKEY SKILLS AND COMPETENCIES:Agile FrameworkAtlassian Products (Jira, Confluence)Microsoft Project, Word, Excel, PowerPoint, OutlookProject Management:Project planningProject Documentation (Requirements, Test Plans/Procedures, Transition Plan)Tracking Project ProgressSoftware Development Life CycleSupervisorTeam LeadershipPROFESSIONAL EXPERIENCE:ADNET: June 2023 to August 2024Project ManagerShort-term, 100% remote, software development project for the Aviation Institute of Maintenance, Centura, and Tidewater Tech Colleges (ACT). Team members were located in four different time zonesoLed daily team tag-up meetings to discuss progress and resolve issuesoMaintained scrum board using Atlassians Jira to report on progress to both the development team and the customeroAttended requirements and review meetingsoValidated results during development and identified issues before results were shared with the customerAtmospheric Sciences Data Center (ASDC)  a Distributed Active Archive Center (DAAC), a branch of NASA Langleys Science Directorate (SD) dedicated to the ingestion, archival, and distribution of Atmospheric Science data collected by NASAs Earth Observing System (EOS) on-board satellite instruments as well as SD-sponsored Sub-Orbital missionsoConducted Agile Product Owner duties for a hybrid operations teamParticipated in twice-weekly team tag-up meetings, ensuring that each team member was aware of other team members accomplishments and challengesRaised concerns with ASDC leadership when appropriatePrioritized tasks whenever an unplanned task was requested, and negotiated with the Product Management Team (PMT) if necessaryResearched and prepared a presentation for ASDC team members on the flow of externally provided data ingested and archived at the ASDC so that everyone understood the processoExecuted a Communication Plan for Planned and Unplanned IT Service Outages that affected the entire SD, receiving compliments from the SD directoroServed as ASDCs Point of Contact for EOS-wide documents managed by the Configuration Management EOS Data Information System (EOSDIS) Tool (COMET)Provided feedback on interface agreements between the ASDC and various external organizationsResolved discrepancies in ASDC-authored documents between the ASDC team and the COMET leadScience Systems and Applications, Inc (SSAI): December 2017 to May 2023Deputy General ManagerProvided administrative backup for Group ManagerSupervisor to six team membersRecruited new personnelAssembled the contractually required formal monthly report to the customer from each teams informal weekly reportsAuthored and executed a Communication Plan for Planned and Unplanned IT Service Outages that affected the entire SDMonitored and reported on the progress weekly of the ASDCs migration from OpenShift Container Platform (OCP) Version 3 to OCP Version 4Performed Agile Product Owner duties for multiple teamsoAssisted ASDCs PMT with planning what work would be conducted during upcoming program intervals prior to ASDC-wide planning sessionsoParticipated during program interval planning sessionsGathered team feedback on proposed planned work and reported adjustments to the PMTNegotiated with other teams regarding dependencies on or from them to accomplish planned work during the intervalIdentified risks and determined their probability, impact, and any mitigation strategiesoPrioritized tasks whenever an unplanned task was requested, and negotiated with the PMT as necessaryoEnsured completed work met acceptance criteria and was documented in the appropriate Jira ticketsoTracked progress and stored relevant documentation using Atlassian products (Jira, Confluence)oAttended sprint reviews, sprint planning sessions, backlog grooming sessions, and group tag-upsoReviewed and updated risk logs on a weekly basisoLed an Agile team in the development of a Multi-DAAC Earth Data ForumParticipated in daily team tag-up meetings to ensure team stayed on the correct path and escalated questions and concerns to ASDC managementPrioritized daily tasks so that any errors identified were corrected before other modifications were madeUpdated a multi-DAAC Operational Agreement to manage expectations among the different DAACs planning to participate as Subject Matter Experts in the Earth Data ForumListened to and recorded suggestions made during a preview demonstration to the ASDC User Working Group (UWG), which consists of various university professors and other atmospheric science specialistsAuthored the test plan so that everyone knew what testing would be conducted and what would happen to the resultsCombed through a previous attempt at setting up a forum for any material that was still relevant that could be copied to the new forum for User Acceptance Testing (UAT) and the initial population of Forum informationCoordinated UAT with the ASDC UWG and local SD usersEnsured that all UAT feedback was addressed before announcing that the Earth Data Forum was available for public useoLed a cross-team implementation of an updated IT Service Desk accessible by NASA Langleys SDInterviewed ASDC team members and leadership to author scope document using both text and diagrams, so that all ASDC team members knew exactly what was included in the updated service deskAuthored the Transition Plan and monitored its successful executionLed a well-received introductory and question and answer session for the SD on the first day the updated service desk was operationalTEK Systems: April 2017 to November 2017Project Manager  Provider Services Organization (PSO), Anthem InsuranceMaintained MS Project schedules for multiple projects simultaneously that tracked PSO communications and Vendor activities for new Medicare or Medicaid implementations with a required implemented implementation dateCoordinated and led meetings with members of multiple teams that were located remotely to check progress and ensure all attendees were on the same pageMaintained Risk logs, Action Items logs, and Decision logs on PSOs project-specific Share Point sites as well as developing new sites for new projects, so that all information was available to everyone in the PSOCoordinated with Vendor Managers and Business Analysts to gather requirements for new projects and participated in requirements reviews in order to prepare MS Project schedulesParticipated in Internal Readiness Reviews to provide insight into PSOs readiness prior to new contracts becoming operationalScience Systems and Applications, Inc (SSAI): December 2006 to April 2017Project Manager  (seven years) Led development of web/database tool to automate the production processing of 50+ unique, inter-dependent software applications (~ one million lines of code) that generate multiple high-volume climate science data products distributed to a global climate sciences community by NASAs Clouds and the Earths Radiant Energy System (CERES) Project. This automation eliminated the need to manually enter information needed for each execution of each application (up to 744 per month of data for several of the applications).Gathered requirements from users from multiple organizations with different rolesAuthored project plan, requirements and operational concept documents, test plan and procedures, test cases, and operational implementation planDelivered formal and informal status presentations to NASA customer and CERES production processing teamLed weekly team meetings of developers to provide direction and monitor progressMonitored test progress, addressing all feedback prior to the tool becoming operationalRepeated Software Development Life Cycle for upgrades and followed project change management procedures, using Jira and Confluence where applicableProgram Manager (part-time, four years)  NASA Langley Information Technology Enhanced Services (LITES) I and II Contracts (Subcontractor)Monitored monthly cost reports and reported on contract events to SSAI executive managementConducted annual performance reviews and salary administration for 16 peopleNominated and presented performance awards during formal ceremoniesCoordinated with the prime contractors management regarding recruitment, and employee accomplishments and problemsAssisted with successful proposal for LITES II contractGathered task order requirements for the LITES II contract (Firm Fixed Price) by interviewing both incumbent employees and customersRecruited new personnelCERES Data Management Team Supervisor/Task Lead (four years):Monitored team activities and reported to NASA technical monitorLed bi-weekly team meetingsoPrepared team members for meetings with customeroEncouraged discussions about problems team members experienced, frequently resolving the issue during the meetingConducted performance reviews of 25 peopleCoordinated activities and resources between different CERES sub-teamsOversaw migration of all CERES software from a Unix platform to a MacIntosh PlatformOversaw migration of project documentation from FrameMaker to WordDelivered highly commended opening presentation for CERES project CMMI re-appraisal and updated process area plansCERES Production Coordinator (seven years):Coordinated with multiple CERES teams (scientists, software developers, production operators) to determine CERES production processing prioritiesProvided customer with projected schedules of production processing generated using Excel and MS ProjectReported on production progress at semi-annual CERES Science Team meetingsScience Applications International Corporation (SAIC): October 1995 to November 2006CERES Data Management Team Supervisor/Task Lead (four years):Monitored team activities and reported to NASA technical monitorRecruited new personnelConducted performance reviews of 10 people and administered salariesLead author for several process plans for initial CERES project CMMI appraisalCERES Surface and Atmospheric Radiation Budget (SARB) Team Lead:Developed, tested, and maintained scientific software applications (~100,000 lines of executable code) that implemented a state-of-the-art radiative transfer model and reorganized externally provided meteorological data for execution in a production environmentOversaw the migration of SARB software from a Unix platform to a MacIntosh PlatformMaintained catalog of SARB data items to ensure consistency with different teamsSelected and trained team membersEDUCATION / CERTIFICATIONS:B.S. Mathematics, Mary Washington CollegeProject Management Professional (PMP) since September 2014Certificate  Project Management, Reed Integration Inc, July 2014  a nine-month course that included PMP exam preparation, and introductions to System Engineering (INCOSE) and LEAN project managementMISCELLANEOUS:NACI ClearancePMI Member  Prepared and presented classes on the Quality and Stakeholder Management knowledge areas for company employees planning to take the PMP examVirginia Aerospace Business Association (VASBA) member

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