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Click here or scroll down to respond to this candidateCandidate's Name
Goal oriented team leader, Positive mindset, Ability to build rapport easily.Tempe, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCanvasser & TransporterCADC-Pontiac, MIAugust 2018 to November 2018Canvassing* Meeting daily in office to discuss campaign objectives, practice door pitch, & build overall moral for shift.* Drive through the neighborhood we were assigned to knock on doors & establish face to face contact to discuss project campaign & record info in device provided. Sales & ServiceVolkswagen Credit/Audi Financial-Rochester, MIApril 2015 to August 2018* Processed end of lease questions, encouraged lease purchase, & serviced entire aspect of lease.* Assisted with finance options on purchase, setting up payment arrangements, & also processed the end of lease inspections & final invoices.Customer Service/MarketingHanson's-Troy, MIJuly 2014 to September 2014* Answered calls from clients to analyze their needs based on listening to what they want in comparison to what the company offers and to set up appointments based on product interests.* Explained to clients how the procedure works, answered questions about the consultation, and made time/date changes if necessary.Retail Sales RepresentativeT-Mobile-Rochester Hills, MIJune 2006 to September 2012* Listened to consumers to establish their need and provide product based solutions for consumers.* Multi-tasked sales operations, processing payments, and implementing merchandise placement within store for future sales.* Trained new or current employees on one on one basis to establish strengths and cultivate weakness in positive work environment.Assistant ManagerKid's Foot Locker-Waterford, MIMay 2005 to September 2007* Processed shipments from warehouse, exceeded prior year sales goals, and maintained merchandise counts daily to reduce company losses.* Modified merchandise in store to promote and encourage increased sales for products, maintained clean store appearance, maintained daily store counts of products sold.* Highest applications processed in region for Synapse, interviewed new employees, provided extensive audit in stores when employees transferred or quit company. Vehicle Information SpecialistVolkswagen Credit/Audi Financial-Rochester Hills, MI November 2002 to December 2003* Listened to customers request via IVR system, processed request daily based on customer's needs, contacted Volkswagen dealerships to fulfill needs of customers.* Took calls daily on monitor concerning Volkswagen Club, fulfilled a variety of request such as location of dealerships, how to acquire new keys for vehicles, provided vehicle information to customers. Quality Assurance/Customer CareAllied Interstate-Columbus, OHNovember 2000 to December 2001Answer calls concerning clients' accounts and assist with problems, concerns, and process payments. EducationCollege in Robotics/PlcOakland Community College - Auburn Hills, MIMay 2019 to August 2019High School DiplomaWhetstone High School - Columbus, OH1999Skills Quality Assurance IVR Telephony VoIP VPNAssessmentsSoftware developer fit ProficientAugust 2020Measures the traits that are important for successful software developers Full results: ProficientCustomer service ProficientAugust 2020Identifying and resolving common customer issuesFull results: ProficientSales skills ProficientAugust 2020Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
