| Candidate Information | | Title | Customer Service Representative | | Target Location | US-TX-Lewisville | | Phone | Available with paid plan |
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Click here or scroll down to respond to this candidateHDe&#Street Address ;BorahHenryPHONE NUMBER AVAILABLEOliviaahenryStreet Address @yahoo.comDuncanville, Texas75137SUMMARYHighly-motivated Customer Service Representative strong worth ethics, diverse adaptability, and exceptional multitasking abilities. Dedicated to providing out-standing world class customer satisfaction experience in my professional career and growth within company organizational skills.SKILLSTeam PlayerSharp Problem Solver65 (WPM)Microsoft Word, Power Point & ExcelHardworking/IndependentBusiness Marketing DevelopmentHealthcare/Medical Care ConsultingData CollectionStrategy SkillsCommunicationEXPERIENCEPCA/Delivery Service ManagerDallas, TXChime Solutions Inc/ Apr 2021 to Jan 2023Assisted patients as a patient care advocate with their medical prescription refill orders, prescription renewals and insurance benefits plan coverages. Provided leadership skills to my agents and ensuring my team meets the monthly goals and achievements for the client Cigna.Fraud AnalystLewisville, TexasJPMorgan Chase Co/ Jul 2019 to Jan 2021Filed claim disputes for customers debit card, checking and online accounts for any fraudulent unauthorized transactions inquires.Assessed customer final claim dispute decisions and reimbursement claims. Customer Service ExpertRichardson, TXIqor Holdings/ Oct 2018 to Jun 2019Provided business/consumer with their account billing payments, orders, device upgrades.Assisted customers with new product features and reviewing plan changes for their service plans.EDUCATION AND TRAININGAssociate of Science: PhysiologyUniversity of North Texas Apr 2020Denton, TXHigh School DiplomaLewisville High School Jun 2016Lewisville, TX |
