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Professional remote Call Center/Customer Service Agent
Morrisville, PA Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Naturally professional at what I do for a living. I have 37 years of experience in these two roles. As well as
Warehouses,Sales in general.
Willing to relocate to: Morrisville, PA - Bucks County, PA - US
Authorized to work in the US for any employer
Work Experience
Package Manager
Openway Express Courier-Remote
August 2020 to Present
Inspection and shipping of all packages arriving at my home. Immediately, after our customer s packages
arrived;I report arrival time and inspection for the state of each and every packages once they ve arrived
at my home office. Then I make another report to my HR Manager,to inform him of the timing that each
shipment has taken place for customers packages to safely arrive to it s destination
Education
Bachelor's in Business development Management,Office Automation,Computer
Science
CHI INSTITUTE - Southampton, PA
September 1990 to June 1992
Skills
Courier
Payroll
Recruiting
PeopleSoft
Customer service
Interviewing
Oracle
Microsoft Office
Talent acquisition
Sourcing
AWS
Machine learning
Databases
HR sourcing
ATS
Social media management
Jira
SQL
Java
Agile
XML
MySQL
JavaScript
Linux
Scripting
Driving
Van driver
Git
Windows
Supervising experience
Direct sales (10+ years)
Interviewing (10+ years)
Application development
Conflict management
SharePoint
Business analysis
Benefits administration
Quality assurance
Office manager experience
Employee orientation
Relationship management
Workers' compensation
Requirements gathering
Administrative experience
Change management
Human resources
Computer networking
Performance management
Test cases
Sales
Cashiering
Communication skills
Maintenance
Leadership
Organizational skills
Zendesk
Data Warehouse
Business Requirements
Software Development
User Interface (UI)
Web Services
Maven
APIs
Sale,retail sales, customer service representative (10+ years)
User Acceptance Testing
Direct sales (10+ years)
Software troubleshooting
HTML5
Sales
Direct sales
Leadership
Relationship management
Windows
Google Suite
Negotiation
Conflict management
Help desk
Marketing
Computer networking
Supervising experience
Google Docs
Typing
Retail sales
Databases
Web services
Software development
Requirements gathering
Business requirements
SQL
Jira
Java
Oracle
NetSuite
MySQL
JavaScript
Quality assurance
Research
Machine learning
Git
Data warehouse
Maven
Test cases
Cash register
Office management
Driving
Sourcing
Customer service
Zendesk
Software troubleshooting
Application development
Business analysis
Social media management
PeopleSoft
B2B sales
Project management
Project planning
Customer relationship management
Salesforce
CRM software
Account management
APIs
Inside sales
Customer support
Mac OS
Certifications and Licenses
Pennsylvania State Anti Money Laundering Certificate
August 2018 to Present
Anti Money Laundering Certification for licensing
Driver's License
Non-CDL Class C
Assessments
Customer service Proficient
February 2021
Identifying and resolving common customer issues
Full results: Proficient
Spreadsheets with Microsoft Excel Completed
January 2021
Knowledge of various Microsoft Excel features, functions, and formulas
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
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