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PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: Qualified customer service and sales representative with over 10 years of experience in these fields, also over 2 years in the medical insurance field. Education:Gray Adult2007-2008Maldon High1999-2004Qualifications:Outstanding written and verbal communication, presentation and sales skills. Ability to achieve long term goals and meet operational deadlines. Essential computer skills which include all Microsoft office programs. Capable of determining customer needs following call sequence according to companys procedure. Experiences:Walmart2018-2020Customer Sale RepAssist customers with all inquiries pertaining to products and services. Maintain high stock supply and merchandise products on sales floor. Assist customers with in store returns.Maximus2021-PresentCSR-DAUL-ClaimsAccept inbound calls from customer regarding Medicare and Marketplace. Enrolled clients in new policy when open enrolled. Provide customers with account related information and claims. Make changes on accounts, data entry.Skills: Microsoft outlook, Microsoft Word, Claims,PowerPoint, teams, Avaya systems, and NGD. References will be furnished upon request. |