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| | Click here or scroll down to respond to this candidateCandidate's Name
Stock ManagerStreet Address , Woodburn AvenueElkridge, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsHard-working, diligent and dedicated professional with a years of experience and knowledge of customer servicing and customer satisfaction. Aiming to leverage my skills to successfully fill the customer service role at your company.ExperienceSaraga Food Store / Stock ManagerFebruary 2022 - August 2023 Manage and maintain inventory levels. Conduct stock counts and reconcile discrepancies. Process and fulfill orders. Organize and maintain warehouse environment. Coordinate with suppliers and logistics providers. Monitor stock levels and report low-stock or overstock situations. Implement inventory classification systems (e.g., ABC analysis). Conduct regular inventory audits and physical counts.Collaborate with procurement teams to optimize inventory levels. Develop and maintain relationships with suppliers.Negotiate prices and delivery terms. Generate inventory reports (e.g., stock levels, turnover rates). Analyze inventory data to identify trends and areas for improvement. Provide insights to management for strategic decision-making. Manage inventory management software (e.g., ERP, WMS).Implement and maintain barcode scanning systems. Ensure data accuracy and integrity.Even Logistics/ Customer Service Coordinated daily tasks and workflows to ensure seamless customer experience, ensuring timely resolutions and efficient issue escalation. Resolved complex customer complaints, utilizing problem-solving skills to troubleshoot and resolve discrepancies. Managed and allocated resources (staff and materials) to meet customer demands, prioritizing tasks to maximize productivity. Tracked and maintained accurate records of customer interactions, inventory, and orders using CRM software. Conducted audits to ensure quality and accuracy, identifying areas for process improvement. Created and disseminated reports to stakeholders, providing insights into operational performance. Processed and verified documentation for accuracy, maintaining compliance with company standards.EducationQueens School Ibadan/ GEDSeptember 1994 - September 2000,IbadanOsun State Polytechnic / Bsc; Business AdministrationApril 2002 - May 2006, IbadanRefrencesReferences will be available upon request |