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| | Click here or scroll down to respond to this candidateContact Informatione-Mail: EMAIL AVAILABLELinkedIn Profile: LINKEDIN LINK AVAILABLESkype ID: rorozco72Phone: (+1913) 967-2031SummaryAs an APICS CPIM Certified JD Edwards Consultant with over 28 years of international expertise, I have successfully led implementations across North and South America, demonstrating adaptability and a global perspective. My extensive experience includes optimizing Oracle platforms, specializing in JD Edwards World Software, One World, and Enterprise One Environments. I have a proven track record of driving significant improvements across the modules of Distribution, Planning, and Manufacturing. My skills include utilizing JD Edwards tools, data management, and providing comprehensive end-user training. As a Senior Business Analyst, I excel in communication, teamwork, and project leadership skills, instilling confidence in my ability to handle complex projects. I am fluent in both English and Spanish.ExperienceWith 28 years of extensive experience as a Lead JD Edwards Consultant and as a Senior Business Analyst across the US, Canada, and LATAM, I bring a wealth of expertise to the table:With a focus on JD Edwards World Software, I have specialized in implementations, Upgrades, and Ongoing Support for 8 years (A7.3 to A9.3) and for JD Edwards EnterpriseOne (Releases 8.9 to 9.2) for 15 years. This expertise in JD Edwards World Software should instill confidence in my technical skills and ability to handle complex projects.I have a successful track record of leading 10 live EnterpriseOne implementations and 5 Upgrades from previous versions. These implementations focused on Planning modules such as PDM, MPS, MRP, CRP, & DRP, as well as areas including Forecasting, Shop Floor Control, Quality Management, Inventory Management, Cycle Counting, Sales Order Management, Purchasing, Advanced Prices and Basic/Advanced Preferences, Product Data Management, Manufacturing Costing/Accounting, and ECRs/ECOs. This successful leadership is a testament to my capabilities and should reassure the audience of my expertise.Successfully led 5 live EnterpriseOne implementations(2 on version9.2) and 2 Upgrades from previous versions to 9.2 over the Distribution modules such as Purchasing, including Approval and Receipt Routing, Sales Order Management, including Advanced Prices, Basic and Advanced Preferences, and EDI.Leading Cut-over activities during implementation and upgrade projectsRequirements Gathering and Analysis: Skilled in gathering business needs through interviews, workshops, and surveys. Proficient at analyzing information to identify pain points and define project requirements.Process Mapping for Solution Proposals and Improvement: Experienced in visually mapping current and future business processes using flowcharts and swim lane diagrams. Can pinpoint inefficiencies, propose optimized workflows, and communicate solutions effectively to stakeholders.Functional Specification Development: Adept at translating complex business requirements into detailed functional specifications that guide the development and implementation of technology solutions. These specifications encompass system features, user interfaces, data structures, and integration points.Data Analysis and Migration: Proficient in analyzing large datasets to uncover trends, patterns, and insights that inform business decisions. Experienced in planning and executing data migration projects, ensuring data integrity and accuracy throughout the transition.User Training and Support: Committed to empowering end-users through comprehensive training programs and ongoing support and skilled in developing training materials, delivering workshops, and providing personalized assistance to ensure successful system adoption and utilization.Skills & ToolsJD Edwards Tools: Proficient in World Writer, OMW, Data Browser, Task creation, Task Relations (menus), E1 Pages, Caf One, and other UDOs.Data Management: Proficient in extracting data from JD Edwards using SQL Queries, manipulating it in Excel, and uploading it back to JD Edwards files.Documentation and Training: Proficient in using UPK to generate documentation, procedures, and User Guides.Software: Extensive use of SQL, MS Office (Word, PowerPoint, Excel), MS Visio, MS Access, MS Project.Additional Skills: Excellent communication (English/Spanish), Team Building, and Independent Work Capabilities.MethodologiesWaterfall:Proficiently utilizing the Waterfall methodology on medium and large implementations to conduct Functional Assessments, Identify Current and Future Business Processes, Identify Gaps against industry Best Practices, and define Performance Targets and Proposed Solutions. Following review and acceptance, the Proposed Solution is implemented through:Business Requirements Mapping: Skilled in Mapping Future Processes (Business Requirements) across the Planning, Manufacturing, Inventory, Distribution, and Procurement modules and their interaction with the Financial Modules.Conference Room Pilots: After completing the configuration and successfully testing, I possess considerable experience effectively facilitating conference room pilot sessions aimed at identifying, documenting, and collaboratively resolving any issues that may arise.Technical Solutions: If deemed necessary, I can identify techno-functional adjustments to address specific business needs and provide thorough documentation for conversion planning.System Implementation: Skilled in adapting to new environments, finalizing procedure documentation, conducting testing, resolving issues, and completing system setup of Go-Live.End-User Training: Capable of delivering advanced end-user training in multiple languages, as needed.Agyle:In the context of a JD Edwards small or single module implementation, the Agile methodology is very effective because it allows me to segment the implementation process into smaller, manageable tasks or sprints, each dedicated to specific functionalities within the module.Having a close collaboration with key users and managers prioritizing requirements and deliverables for each sprint by having regular meetings, including daily or frequent stand-ups, conducted to monitor progress, address any challenges, and ensure alignment with project objectives, expediting the delivery of functional components, and improving transparency into the total implementation progress.Key AccomplishmentsIn my professional experience, I have been fortunate to lead multiple full life cycle implementations of JD Edwards solutions.As part of my role, Ive been responsible for meticulously developing functional specifications for custom requirements, ensuring that all aspects of the project are thoroughly planned and executed.Additionally, I provide comprehensive training and support for pre-and post-go-live phases, ensuring a smooth transition and optimal user adoption.One of the aspects that I take great pride in is my consistent track record of delivering projects on time and within budget.Committed to meticulous planning and execution to ensure that all project milestones are precisely met.Prioritizing building strong and enduring relationships with clients and team members, fostering an environment of collaboration and trust essential for project success.Project's ExperienceClient:Origin:ArconicUSA (working Remotely)Industry:Aluminium SolutionsEnvironment: JD Edwards World Software A9.4Role: Senior Business Analyst for Manufacturing From: Jan 24 to Aug 24Description: Leading the manufacturing modules upgrade from World A9.2 to A9.4I oversee and manage the comprehensive upgrade process from JD Edwards World A9.2 to A9.4 for a highly customized environment, which explicitly includes the Manufacturing and Distribution modules.My responsibilities encompass actively coordinating the various aspects of the upgrade, including data migration, system testing, and user training.Additionally, I am deeply involved in facilitating the Go Live process to ensure a successful launch of the upgraded system.Now that the system is live, I will provide extensive Post Go Live Support to address any issues and optimize the new system's performance, ultimately aiming for a seamless transition for all users.Client:Origin:Aalberts InternationalUSA (working On-Site and Remotely)Industry:Automotive PartsEnvironment: JD Edwards Enterprise One 9.2Role: Senior Manufacturing & Distribution Consultant From: Jun 23 to Dec 23Description: Upgrade to Enterprise One from several old versions to 9.2Re-Implementation and Testing: Providing expert assistance in the development and testing of JD Edwards Manufacturing and Distribution modules, including:Led complex JDE EnterpriseOne upgrade (9.2). Successfully migrated from multiple legacy versions to a unified 9.2 platform, managing intricate branch/item separation challenges for:Separating Items by Branch (3 different Manufacturing Branches and 5 CDCs)Work CentersBOMs and RoutingsCosts ComponentsNew GL Classes, etc.Re-implemented Core Modules: Following comprehensive needs analysis and workshops to identify current operations and weaknesses, and proposals (Future stage) for:Sales Order ManagementAdvanced Prices and PreferencesPlanning (MPS, MRP, CRP, DRP with different Planning Fence Rules depending on ABC Classification)Forecasting (with and without Consumption periods depending on ABC Classification)Shop Floor Control (some with Pre-flush, some with separated Mat. Issuing, and some with Super Backflush, depending on ABC Classification)Manufacturing Costing & AccountingQuality ManagementECRs/ECOsCycle Counting based on ABC Item SegregationCreation of Functional Specs: Producing detailed functional specifications for defined change requests, safeguarding seamless integration of new features and functionalities.Client:Origin:IBI Latin AmericaUSA (working Remotely)Industry:Automotive PartsEnvironment: JD Edwards World Software A9.2Role: Senior Business Analyst for Mfg and Distribution From: Feb 23 to May 23Description: Attending New Requirements and Ongoing SupportProvided expert ongoing support: Addressed evolving business needs and resolved operational issues across multiple JDE modules (MPS, MRP, CRP, DRP, shop floor, inventory, Purchasing, Sales and Transfer Orders, and EDI).Drove continuous improvement: Collaborated with stakeholders to gather requirements, develop functional specs, and deliver enhancements to optimize business processes via incident tickets prioritized according to the defined SLAs.Client:Origin:Tiffany & Co. (via IT Consultancy Firm)USAIndustry:High-end Luxury Jewelry producerEnvironment: JD Edwards E1 9.1Role: Senior Business Analyst From: Sep 22 to Jan 23Description: Implementing and Testing Enhancements over current functionalitiesEnhanced manufacturing and distribution capabilities: Partnered with critical users to analyze needs, implement enhancements in JDE E1 9.1, and deliver tailored training.Optimized lot management and transfers: Led a project to streamline lot assignment and enhance transfer processes for diamonds, color stones, and pearls, improving inventory control and warehouse efficiency.Client:Origin:Pulsafeeder (via IT Consultancy Firm)USAIndustry:Sanitization EquipmentEnvironment: JD Edwards E1 9.2Role: Senior JD Edward's Consultant From: May 22 to Aug 22Description: Reviewing and improving current Planning ImplementationFacilitated successful instance merger (E1 9.2): Orchestrated merging of two E1 9.2 instances, meticulously managing program versions and ensuring seamless functionality post-merger.Ensured smooth transition: Conducted rigorous testing, provided comprehensive training and addressed user questions to maximize operational continuity.Client:Origin:Tap Packaging (via IT Consultancy Firm)USAIndustry:Paperboard Packaging SolutionsEnvironment: JD Edwards E1 9.2Role: Senior JD Edward's Planning Consultant From: Aug 21 to May 22Description: Reviewing and improving current Planning ImplementationThe client upgraded from JD Edwards E1 9.1 to JD Edwards E1 9.2 and requested a detailed business demo after a demo was made in the demo environment.After being reviewed, the client asked for the implementation of the Planning ModulesMaster Planning Schedule (MPS)Material Requirements Planning (MRP)Capacity Requirements Planning (CRP)Additional to the E1 9.2 scheduling functions and programs, additional UDO applications were added using composed Pages for Dashboards and Cafe One for merged apps (from the Summary screen, check the item availability, etc.) Watch Lists, Notifications, and SpringboardsTraining in Planning Fundamentals, Planning Item Configuration, Time Fences, and Forecast StrategiesHigh client satisfaction under tight deadlines and within budget through creating training materials, user and technical guides, and support post-Go Live. The implementation included using handhelds with DSI for manufacturing processing, inventory receiving, transfers, and adjustments.Client:Origin:Columbus Industries (via IT Consultancy Firm)USA (working Remotely)Industry:Automotive FiltersEnvironment: JD Edwards World A9.3Role: Senior JD Edward's Mfg & Distribution Consultant From: May 21 to Aug 21Description: Reviewing and improving current Purchasing and Mfg. ImplementationThe project commenced with a comprehensive assessment to identify the current business landscape and areas for improvement compared to industry best practices. This analysis informed the development of strategic initiatives to elevate the client's business functions to target maturity levels.Upon review, the client elected to implement the following Planning modules:Master Planning Schedule (MPS)Material Requirements Planning (MRP)Capacity Requirements Planning (CRP)Forecasting for Consumption PeriodsPurchasing, encompassing Receiving and Approval RoutingThe associated recommendations were translated into user-friendly process flows, leveraging JD Edwards' capabilities.Upon receiving client approval, I meticulously configured the Controller Production Schedule (MPS), Distribution Requirements Planning (DRP), and Capacity Requirements Planning (CRP) modules within the JD Edwards system. This involved tailoring parameters, settings, and workflows to align with the organization's planning and production needs.Client:Origin:Profile Products (via IT Consultancy Firm)USA (working Remotely)Industry:Solutions for the EnvironmentEnvironment: JD Edwards World A7.2Role: Senior JD Edward's Manufacturing Consultant From: Feb 21 to May 21Description: Reviewing and improving current Manufacturing ImplementationImplementing Resource Planning modules (MPS DRP MRP), which includes ST/OTs to Finished Goods or Raw Material Components. Forecast and PDMAll transactional modules (SFC and Inventory, Purchase Orders, Orders, and Sales Orders) were revised.Workshops were held to assess the current situation and identify gaps. Vs. Best market Practices were used to provide a plan to improve each area of the company.An extensive training session in Resource Planning concepts and capabilities, including an initial demo, is followed.This allowed users to grasp the basics of the system and eliminate resistance to using the new system approach during CRP, UAT, and final Go Live.Handhelds with DSI were also used to process manufacturing completes, inventory receiving, transfers, and adjustments.Client:Origin:Takeda Pharma (via IT Consultancy Firm)Asia (Japan) (working Remotely)Industry:Pharmaceutical CompanyEnvironment: JD Edwards E1 9.1Role: Senior JD Edward's Distribution Consultant From: Sep 20 to Feb 21Description: Attending New Requirements and Ongoing SupportProvided Tier 1 Support for European Operations: Served as the primary point of contact for resolving manufacturing and distribution issues at Takeda Pharma's Ireland location, ensuring timely resolution of operational challenges within the JD Edwards E1 9.1 environment.Supported Global Branches: Collaborated with cross-functional teams across multiple company branches to identify and troubleshoot operational issues, as well as implement new functionalities within the following JD Edwards modules:oProcurement: Purchase order processing, approvals, and receipt routing.oDistribution: Sales Order management, Advanced Pricing, and Preferences and EDI.oProduct Data Management (PDM): Item Master/Branch, Kits, Co-products, and By-products.oPlanning: MPS, MRP, DRP, and CRP processes.Client:Origin:Thermo Fisher (via IT Consultancy Firm)USA (working Remotely)Industry:Scientific CompanyEnvironment: JD Edwards E1 9.0Role: Senior JD Edward's Distribution Consultant From: Apr 20 to Sep 20Description: Attending New Requirements and Ongoing SupportCollaborated on JDE Module Development and Testing: Actively participated in the development and testing of various JD Edwards EnterpriseOne 9.0 Manufacturing and Distribution modules, including Purchase Orders, Sales Orders, Advanced Pricing, and Preferences. This involved creating test scenarios, executing test scripts, and documenting results to ensure module functionality aligned with business requirements.Authored Detailed Functional Specifications: Produced clear and comprehensive functional specifications for identified change requests, detailing new functionality, process enhancements, and solutions for operational problems. These specifications served as essential guides for developers and ensured accurate implementation of changes.Provided Timely Issue Resolution: Effectively addressed and resolved operational issues by meticulously investigating incident tickets, diagnosing root causes, and implementing timely solutions by Service Level Agreements (SLAs), minimizing disruptions to business operations.Client:Origin:Bring ITGuadalajara MexicoIndustry:Consultancy FirmEnvironment: NetsuiteRole: Senior Manufacturing Functional Consultant From: May 18 to Mar 20Description: Several implementations of Netsuite for Emerging and Medium marketsParticipating in Netsuite Implementations, Creation of Training Materials, and conducting Training Sessions for Bring IT clientsUse of Netsuite Standard and Suite Success MethodologiesImplementation of the Design-to-build, lead-to-quote, order-to-cash, record-to-report, Procurement-to-Pay, return-to-debt, Manufacturing, and Demand-Planning Netsuite modules.Generation of Saved Searches, Workflows, Dashboards, and Centers for Custom Tasks, Custom Fields, Custom Entities, and Custom Records.Implementation of Planning (MPS. MRP. DRP. CRP), Manufacturing (PDM. SFC. Cost & Accounting. ECR/ECO. Rate-Based). Purchasing (Direct, indirect, Services. Receipt Routing. Approval Routing). Including Sales Order Management JD Edwards ModulesClient:Origin:BaxterGuadalajara, MexicoIndustry:IT Consultancy FirmEnvironment: JD EdwardsRole: Senior JD Edward's Distribution Consultant From: Aug 17 to Apr 18Description: Several implementations and upgrades on JD EdwardsActive role in developing and testing various JD Edwards EnterpriseOne 9.0 Manufacturing and Distribution modules, such as Purchase Orders, Sales Orders, Advanced Pricing, and Preferences. This included creating test scenarios, executing test scripts, and meticulously documenting results to ensure the modules aligned with business requirements.Creation of detailed functional specifications for identified change requests, outlining new functionality, process enhancements, and solutions for operational problems. These specifications served as critical guides for developers, guaranteeing precise implementation of changes.Furthermore, I effectively tackled and resolved operational issues by thoroughly investigating incident tickets, diagnosing root causes, and implementing timely solutions in adherence to Service Level Agreements (SLAs), thus minimizing disruptions to business operations.Client:Origin:Canadian Forrest Products Ltd (Canfor)CanadaIndustry:Lumber & PulpEnvironment: JD Edwards E1 9.1Role: Senior Consultant over the Distribution and Procurement Modules From: Feb 16 to Jul 17Description: JD Edwards Support AnalystI conducted a thorough analysis of the current business model to identify and address any operational issues related to the Distribution module, including Sales Orders, Transfer Orders, Advanced Preferences and Prices, and EDI. Additionally,Focused on the Procurement module, which involves managing Quotes, Requisitions, and Purchase Orders. Furthermore, I will work on the Inventory modules to ensure smooth functioning. I will be responsible for providing support on both the first and second lines to resolve any issues that may arise.Client:Origin:Atrium InnovationsUSAIndustry:Healthy ProductsEnvironment: JD Edwards E1 9.1Role: Senior Consultant over the Manufacturing Modules From: Sep 14 to Mar 15Description: Analysis and Improvement of the Current Planning ModelComprehensive training and support to assist in the optimization of daily operations.Implementing License Plate Number (LPN) functionality by Unit of Measure (UOM) and Group (Pallets and Cases), providing thorough training and documentation for both end users and technical personnel.Analysis of New Requirements related to existing programs, whether they are standard or customized, to ensure seamless integration.System Configuration of new or not being utilized functionalities within the Manufacturing and Planning modules.Process documentation using the User Productivity Kit (UPK) to provide clear and comprehensive guidance.Client:Origin:Noven Pharma, Miami, FLUSAIndustry:PharmaceuticalEnvironment: JD Edwards E1 9.1Role: Senior Consultant over the Manufacturing Modules From: Mar 13 to Aug 14Description: Upgrade from One World XE to E1 9.1Implementation of Enterprise One v 9.01 Planning (MPS, MPR, DRP, CRP) and Manufacturing (PDM, SFC, Cost & Accounting, Rate-Based), Capital Asset Management and Quality Management modulesA demo of Forecast Consumption was prepared to explain the functionality, but after reviewing, the client decided to keep using the manual method.GAP AnalysisExtensive revision of PDM to properly work with ECRs and ECOsImplementation of Capital Asset Management for Preventive, Corrective and Predictive MaintenanceImplementation of Quality Management module including sample definition by item, the record of test results, variances, and receipt routing to include Quality steps on the process and Track and Trace for inventory lotsBusiness Process Improvement sessionsRoll-over/Cut-over planning and implementation before Go LiveAnalyzes and designs JDE reports/applications to fulfill business requirements.Generation of end-to-end process flows.Work with other functional experts to provide the optimum customer solution.Work with the technical group to Generate design documents, test plans, and conversions.Preparation of user case testing scripts to ensure quality delivery of customizations.Ensures that all IT standards are complied with, including Architecture Review and Change management.Validation of upgraded DSI scripts to keep using RFID on the new E1 Environment, coordination, and resolution of issues with DC Link.Client:Origin:Mallinckrodt, St. Louis, MOUSAIndustry:PharmaceuticalEnvironment: JD Edwards E1 9.01, World Software A7.3Role: Senior Consultant over the Distribution and Procurement Modules From: Feb 12 to Mar 13Description: Upgrade from World Software A.7.3 to E1 9.01Implementation of Enterprise One v 9.01 for Advanced Prices, Sales Orders, Transfer Orders, and Procurement, encompassing Quotes, Requisitions, Purchase Orders, and Inventory modules.Conducting GAP AnalysisFacilitating Business Process Improvement sessionsPlanning and executing Roll-over/Cut-over before Go-LiveAnalyzing and designing JDE reports/applications to meet business requirements.Creating end-to-end process flowsCollaborating with other functional experts to provide optimal customer solutions.Working with the technical group to generate design documents, test plans, and conversions.Preparing use case testing scripts to ensure the quality delivery of customizations.Ensuring compliance with all IT standards, including Architecture Review and Change management.Validating upgraded DSI scripts to continue using RFID on the new E1 Environment and coordinating the resolution of issues with DC Link.Client:Origin:DBG, Mississauga, OntarioCanadaIndustry:Mechanical automotive componentsEnvironment: JD Edwards E1 9.0Role: Senior Consultant over Distribution Modules From: Mar 11 to Feb 12Description: Re-implementation of Distribution modules and MaintenanceRe-implementing Enterprise One v 9.0 for Advanced Prices, Sales Orders, Transfer Orders, Purchasing, and Inventory Modules.Implementation of Capital Asset Management for Preventive, Corrective, and Predictive MaintenanceIdentification of report cross-reference matrix and change requests.Identification and documentation of issues and resolution of themBusiness Requirements Mapping for Sales Orders, Transfer Orders, Purchasing, Inventory, and modules.Specification and testing of customer requirements.Testing modules' setup for inconsistenciesProvided training to end-users and the internal IT team.Validation of DSI scripts coordinating resolution of issues with DC LinkCreation of all the end-user documentation using UPKAssistance on Go live (implementation and tuning of the solution)Client:Origin:BJ Services Oil/Gas Company Houston, TXUSAIndustry: Drilling servicesEnvironment: World Software V A7.3Role: Senior Business Analyst From: Jul 10 to Feb 11Description: Ongoing supportOn-site role providing ongoing daily support in the JD Edwards World software A.73 Manufacturing, Planning, Purchasing, and inventories modules for all branches in the USA.Project leader for the implementation of new modules and/or improvementsExtensive analysis reports gathering detailed information from AS/400 in Sales Order Management, Transfer Orders, Planning, Purchasing, and Inventory Management modules allow the financial and material departments to analyze critical information details.Client:Apria, CaliforniaOrigin:Industry:USAHealthcareEnvironment: JD Edwards E1 8.11Role: Senior Business Analyst From: Jan 09 to Jul 10Description: Ongoing supportRemotely role providing routine ongoing support in the JD Edwards World software environment over manufacturing and Sales Order modules, including inventories, purchasing, and transfer orders (ST OT)Project leader for implementing new modules and/or improvements,The extensive creation of analysis reports gathering detailed information from AS/400 in the Planning, Purchasing, and Inventory Management modules allows the financial and material departments to analyze critical information details.Client:Origin:Eaton CorporationUSAIndustry:AutomotiveEnvironment: JD Edwards E1 8.10Role: Senior Business Analyst From: Sep 07 to Dec 08Description: Analysis and implementation of new modules and ongoing support.On-going support in the JD Edwards World software and Enterprise One 8.11 environment in Sales Order Management, Transfer Orders Manufacturing, Planning, Purchasing, and inventories modules for plants in Mexico, USA, and Europe (bilingual support required)Project leader for the implementation of new modules and/or improvementsExtensive reports gathering detailed information from Enterprise One in Planning, Purchasing, and Inventory Management modules allow financial and material departments to analyze critical details.Client:Amgen, Puerto RicoOrigin:Industry:USABiotechnology CompanyEnvironment: World Software V A7.3Role: Senior Business Analyst From: Apr 06 to Ago 07Description: Analysis and implementation of new modules and ongoing supportThis was also an on-site support role providing routine ongoing support in the JD Edwards World software environment; in addition, this position requires the analysis and presentation of proposals and, after the authorization, proceed with the implementation following the JD Edwards methodology and the design and implementation of reports using Cognos Impromptu, Showcase and MS Access with a strong dominion of JDE Files.Client:Origin:Johnson Diversey, Inc., MilwaukeeUSAIndustry:General Personnel Care ProductsEnvironment: JD Edwards E1 8.10Role: Senior Business Analyst From: Mar 05 to Apr 06Description: On-going support under SLA (Service Level Agreement)On-site support role providing routine ongoing support of JD Edwards One World software, customizing the system, and custom-developed business software applications in functional and technical approaches based on analysis and application support services in a geographically diverse, multi-company environment.Client:Origin:Arnecom,Asia (Japan)Industry:Mechanical and electronic automotive componentsEnvironment: One World XERole: Senior Consultant over Manufacturing Modules From: Sep 04 to Feb 05Description: Implementation of manufacturing modulesImplementation of One World XE (PDM, MPS/MRP/CRP)Identify of report cross-reference matrix and change request.Identify and document issues and solutions to them.Business |