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Click here or scroll down to respond to this candidateCandidate's Name
Fox Lake, IL Street Address
Cell# PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEObjectiveMy objective is to use my many years of CS/collections experience which includes handling inbound/outbound calls, arranging payment plans, requesting/updating financial records, reviewing/researching history of accounts, problem solving, insurance, payroll, hiring/supervising, skip tracing, A/R, A/P, sales and also trained in credit and bankruptcy laws.SummaryIve over 25 years of CS/collections experience (soft/hard collection/ Medical, Education Federal Student Loans, B2C & B2B Collections) my skills include clearing high-dollar collections, interpreting D&B reports, problem solving, answering phones, filing, researching invoices, Document Review, reconciling of accounts and opening work orders for errors to be corrected. I learn quickly, am thorough and have excellent attention to detail.Work HistoryUL Solutions 07/2020- 10/2022- Credit Analyst (Remote)Determine Customers credit profile by analysis of customers performance in paying obligations or outside credit report agency (Limits up to $1 million dollars). Set payment terms. Experience interpreting D&B reports.Systematically releasing re-scope/re-quote credit holds. Identifies any customers on credit hold & determines appropriate action. Review Contracts.Communicates the outcome/recommendation to CSP, Sales Rep or CollectorUpdates customer credit information in the customer master.Prepares standard credit reports & provides backup administrative & technical support to Credit Manager.Performs other duties as directed.Addison Group 03/2020-07/2020- Credit Analyst (Remote)- Worked for UL SolutionsHuntington Resources 11/2019-03/2020- Accounts Payable - Worked for Crate & BarrelProcessed accounts & incoming payments in compliance with financial policies & proceduresPerformed day to day financial transactions, including verifying, classifying, posting, reconciling & recording accounts receivables dataPrepared bills, invoices, & bank depositsVerified discrepancies & resolved clients billing issuesGenerate financial statements & reports detailing accounts receivables statusInsight Global Temp Agency 2/2019- 9/30/2019Collections Analyst, Special Projects -Worked for UL SolutionsResearch/ Data EntryCheck for open invoices/RefundsExperience clearing high-dollar collectionsAssist with Invoices, Reconciling & Misapplied PaymentsHandle/Fill out Work Request Paperwork to Terminate Delinquent Business AccountsHandle Checks & Return MailIllinois Student Assistance Commission (Federal Student Loans) HybridDebt Management Specialist II (Collections Analyst II) 09/04- 12/2018Help current and past students settle their Federal student loan debtSet payment plans on defaulted school loansHeavy Volume call center (answer 120-160 calls per day)Research Delinquent accountsCustomer Service & Skip tracingHandled paperwork for Military & Overseas accountsHandled Escalated Manager & Supervisor B2B & B2C Call BacksDocument/Promissory Note ReviewExperience clearing high-dollar collectionsNew Employee TrainingEducationMidland AcademySkillsProficient/ Experience with CRMs, Windows,MS Word, Excel, Outlook, Alltel Systems, Netscape, Novell, Quickbooks, Peachtree, AS400, Lotus Notes, ACT!, CAMPUS 2000,JDE, Odessy, GetPaid, Salesforce, NetSuite, Cforia, Workday, Oracle, SAP, 3Way Match, OnPay, ADP TotalSource & Microsoft Office 365 Suite. Experience interpreting D&B reports.Training & CertificationsCertified Six Sigma Yellow Belt 2021 |
