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Title Office Manager North Carolina
Target Location US-NC-Louisburg
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Louisburg, North Carolina Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYAlways remembering that the client is our most important asset.Making sure they are heard and understand that everything that needs to be done will be done.Willing to take on any task to support the team and help business succeed. Offers strong listening and organizational abilities.Expert clerical professional leverages exceptional organizational skills and attention to detail to manage office operations.SKILLSCustomer ServiceCompliance MonitoringBillingData EntryAdministrative SupportCredit and collectionsEXPERIENCENOVEMBER 2023-SEPTEMBER 2024Administrative AssistantProshred Security Raleigh, North CarolinaProcessed invoices and expense reports according to company policies.Prioritized incoming emails and phone calls to ensure timely responses from appropriate personnel.Developed professional relationships with clients through consistent communication and collaboration.Offered professional first impression to visitors and callers and gave knowledgeable assistance.Maintained accurate, updated accounts with new transactions and reconciliations.Created and maintained databases used by multiple office members.Handled vendor invoices, verifying coding, reconciling purchase orders and documenting approvals in QuickBooks and Excel.Located requested information for different topics by conducting physical or digital searches.Delivered range of basic and advanced clerical support for daily and special project needs.Organized and updated file systems, keeping records easily retrievable.Compiled records, materials and forms needed to handle different requests.This job ended because the office reorganized, and my job was changed over to an accounting position.JUNE 2021-NOVEMBER 2024Office ManagerLKN Mechanical Raleigh Raleigh, NCPlaced orders, monitored usage, and coordinated stocking to control office supplies.Streamlined communication between departments to improve overall efficiency.Coordinated office events, meetings, and appointments for staff members.Implemented efficient filing systems for paper and electronic documents.Prepared professional correspondence on behalf of company using appropriate formatting.Handled confidential information with discretion, including sensitive HR matters.Received and directed incoming calls to personnel and voicemail, facilitating office communications.Served as liaison between management, staff, and external partners or clients.Collaborated with IT department to troubleshoot technical issues in timely manner.Updated personnel records to document promotions, performance reviews, and other employee transactions.Managed daily workloads by organizing schedules and delegating tasks.Kept paperwork updated with internal standards and legal requirements.Investigated customer complaints, identifying and changing processes to remove faults.This job ended when the main office in Charlotte took over the service side of the company.JANUARY 2009-SEPTEMBER 2015Owner/ Operator State Licensed Home Child CareSelf-Employed Durham, North CarolinaHandled administrative requirements involving records management, legal compliance and tax submissions.Maintained financial and administrative controls, accurately tracking funds and keeping records current.Planned and executed daily activities for children ranging in age from 6 months to 4 years.Continuing education classes required for licensure averaging 6-10 hour a month.Maintaining my personal home for the unannounced visits from NC child services.Keeping daily record of each childs behavior, successes, food intake, napping habits and developmental growth milestones.Owner/Operator Cleaning and Organization ServiceSelf-Employed Triangle Area, North CarolinaThis job continued through running the daycare and while I worked in the office positions.In the span of 35 years, I served my clients some as long as 15 years, in weekly maintenance of their homes, being trusted with alarm codes and keys.The organization side of my service consisted of total clean outs to a specific closet or room. My specialty was total clean outs with people that had a tendency to hoard.I handled my taxes, inventory, mileage logs through QuickBooks and Excel.

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