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front deskHartford, Connecticut, United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYAn excellent Communicator. Innovator that allows creativity to overflow unto others. Organizer and Community Leader Accomplished Coordinator with best practices.WORK EXPERIENCESeptember 2012-February 2021Marketing ManagerLabor of love Cleaning Services LLCSouthington, Connecticut, United StatesUnited StatesMarketed businessCoordinated in servicesScheduled appointmentsCreated and sent out mailingsCreated bidsDecember 2018-April 2019CashierThe Stop & Shop Supermarket CompanyHartford, Connecticut, United StatesHandle purchase transactionsStock food itemsAnswer customer inquiriesFace the front endsNovember 2018-December 2018CashierFamily Dollar Stores, IncHartford, Connecticut, United StatesHandle store purchasesCustomer inquiriesStock shelvesFace the storeHandle returns itemsSeptember 2016-November 2016Resident AssistantHarcHartford, Connecticut, United StatesAssisted residents in daily activitiesMonitored residents activities for ADLSCreated lesson plans for residentsCompleted progress notes.August 2003-August 2005Resident Service CoordinatorWillam HotchkissNew Haven, Connecticut, United StatesUnited StatesAdvocate for residents and their families.Identify and Assess elderly residents needs in a housing environment. Make referrals to outside public agencies.Create recreational activities for elderlySupervise companion programApril 2001-August 2003Case ManagerFair Haven Community Health CenterNew Haven, Connecticut, United StatesUnited StatesAssisted community in the homeless populations through housing referrals. Made assessments for mentally challenged individuals. Linked clients to public agenciesPrepared entitlement benefits for patientsRecorded social service progress notes.September 1997-January 1998Customer Service call representativePeople BankBridgeport, Connecticut, United StatesCredit card inquiresQuality assuranceSeptember 1988-January 1995Receptionist/ Coorespondent 1/2Teachers Insurance and Annuity AssociationNew York, New York, United StatesNew York, United StatesFront desk receptionistMeet and greet clients.Answer telephones, Corespond with clients by mail. Schedule appointments Stop payments, and Electronic funds transfers.Work improvement teamsEDUCATION1983-1985AssociateNew York Institute of TechnologyBrooklyn, New York, United States1983-1985Associate*New York Institute of Technology*Brooklyn, New York, United StatesHuman Services/Early childhood Human Services/Early childhood1979-1983DiplomaFort Hamilton High SchoolBrooklyn, New York, United States1979-1983Diploma*Fort Hamilton High School*Brooklyn, New York, United StatesTheater Arts/English MajorSpanishSKILLSCustomer Inquiries Customer Service Organizational Skills Receptionist Schedule Appointments Customer Service Oriented Greet Clients Telephones Stop Payments Cashier Retail Sales Marketing CPR Emergency Response Fire Safety Community Relations Best Practices Credit Card Quality AssuranceCERTIFICATIONSCommunity emergency response team.First Aid /CPRCrowd control.Fire SafetyCPRLANGUAGESEnglish - Intermediate Spanish - IntermediateWORK AUTHORIZATIONI am authorized to work in the following countries: United States