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Click here or scroll down to respond to this candidateCandidate's Name
Newark, NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am highly skilled in providing prompt and efficient responses to handle customer inquiries effectively. My ability to resolve issues with empathy demonstrates a thoughtful and understanding approach, resulting in quick and successful solutions. Through proactive interaction with customers, I am committed to establishing and nurturing long-lasting relationships, ultimately increasing customer satisfaction and enhancing their overall experiences. My efforts also play a vital role in upholding the company's reputation, by fostering positive word-of-mouth and strengthening brand credibility, while simultaneously cultivating loyalty to drive business growth. I am dedicated to bringing new purpose to my work by collaborating with others and thriving in new environments. I am open to relocating anywhere and am authorized to work in the US for any employer. Work ExperienceArmed Security OfficerNation Security of South Florida-Tampa, FLJune 2022 to August 2023Securing property and personnel through regular patrols to safeguard the premises, while ensuring the safety of all individuals by carrying authorized defensive equipment. Additionally, protecting the religious practices of the Muslim community.Armed Security OfficerThree Ten Security Services-Tampa, FLJanuary 2022 to July 2023As part of the security team, it is paramount to prioritize the safety and well-being of all individuals within the facility. This responsibility encompasses regular patrols of the premises, continuous monitoring of surveillance equipment, and vigilant oversight of access points. In the event of security breaches, incidents, or suspicious behavior, it is essential to address the situation with sensitivity and discretion. Furthermore, the management of traffic flow through the direction of drivers is instrumental in ensuring a seamless and secure environment for all. Thorough documentation in the form of detailed reports that capture observations, information, occurrences, and surveillance activities is integral to upholding a safe and protected environment for all occupants.Unarmed Security OfficerPlatinum Group Security-Tampa, FLJanuary 2021 to July 2023 Frequent patrols must be carried out to guarantee the security of the premises and to recover any essential items. It is imperative to thoroughly secure both the interior and exterior of the building in order to protect against any potential threats or unauthorized individuals. Armed Security OfficerCenturion Security-Tampa, FLSeptember 2021 to February 2023In my capacity, I am tasked with the supervision and surveillance of specified areas in order to identify any potentially suspicious conduct and to respond promptly to crises. I also uphold the security of individuals and assets by conducting patrols on foot or in a vehicle to recognize potential risks or criminal activity. It is imperative for me to promptly report any dubious activities to my superiors or law enforcement, and I am responsible for validating the authenticity of identification cards and badges as part of my responsibilities. Additionally, I am equipped with a weapon as part of my role. Customer Service RepresentativeOne Touch Direct, LLC-Tampa, FLOctober 2020 to November 2021In my capacity, I establish and uphold robust customer relations by promptly and professionally addressing inquiries and issues. I manage both inbound and outbound customer service calls, effectively resolving grievances and maintaining precise database records. Additionally, I compose comprehensive status reports on customer service matters and perform data entry and research as necessary to rectify customer concerns.Warehouse Associate Coordinator /Full-timeCommunity Food Bank of New Jersey-Hillside, NJApril 2016 to February 2020The position entails supervising customer service operations for both small and large groups, while cultivating a team-oriented atmosphere. The capacity to effectively lead and assist volunteers is crucial. In addition, duties include packing, stocking, sorting, organizing, and reorganizing products in a warehouse, while maintaining current and accurate inventory records. EducationDiploma in General StudiesWestside High School - Newark, NJSeptember 2007 to June 2011High school diploma or GEDSkills Customer service Order picking Basic math Cleaning Surveillance Cash handling Warehouse experience Math Microsoft Excel Microsoft Outlook Customer support Training & development Barista experience Microsoft Powerpoint Warehouse Management Security Maintenance Administrative experience Coffee experience Supply Chain Warehouse Supervisor Experience RF Scanner Computer skills Time management Computer operation Stocking CCTV Shipping & receiving Social media management Load & unload Custodial experience Typing English Sanitation Food service Retail sales Front desk Office experience Retail math Inventory Control Communication skills Pallet Jack (3 years) Sales Logistics Phone etiquette Warehouse Distribution Experience Hospitality Working with people with disabilities Cash register Microsoft Word (Less than 1 year)Certifications and LicensesLife & Health Insurance LicenseArmed Security LicenseFirst Aid CertificationClass D SecuritySORADriver's LicenseGuard CardReal Estate LicenseForklift CertificationClass G SecurityCPR Certification |
