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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLEEXECUTIVE SUMMARYAgile leader and Scrum Master with 8 years of experience in retail, construction and IT industries. Customer-oriented, resourceful, fast-learning, and hard working with agile mindset and adaptive personality. Capable of delivering projects on time and on budget by effectively facilitating, leading, and coaching a Scrum team. Strong experience in driving the adoption of Scrum rules, removing impediments, and keeping teams focused and motivated. High interest in personal development, team commitment and respect. Applicant has exceptional interpersonal, communication and leadership skills, and consistently empowers others to work together to achieve common goals.CORE COMPETENCIESAdept level knowledge of Scrum ceremonies and artifacts.Exceptional skills in facilitation of Scrum teams with expertise of 10 or fewer with both onshore and offshore development teams.Experience in creating UML diagrams, wireframes, mockup screens, prototypes and user interfaces using Lucidchart, Balsamiq, MS Visio.Ability to adapt quickly and help remove any impediments acknowledged by the Scrum team.Strong analytical skills within Business Analysis. Extensive experience in gathering requirements, facilitating meetings with clients and stakeholders, and translating requirements into functional specifications.Ability to work under pressure and meet deadlines, maintain a pleasant, professional attitude towards customers and co-workers.Strong knowledge Software Development Life Cycle (SDLC) in Agile methodologies.Good collaboration skills for working with multiple cross-functional, regional, and international teams, fostering an environment for a winning team.Tools: Jira, Jira Align, Azure DevOps, AWS, Microsoft Office (Word, PowerPoint, Excel, Visio, Outlook, MS Project), Miro, Confluence, Lucidchart, Balsamiq, Salesforce, Adobe Photoshop, Logic Pro X, Apple Final Cut Pro XMethodologies & Frameworks: Scrum, Agile, Kanban, Scrumban, Waterfall, XP, LeanOperating Systems: Windows, MacOSLanguages: SQLPROFESSIONAL CERTIFICATIONSAgile Team Facilitation, International Consortium of Agile Certified Professional (ICAgile)Agile Fundamentals, International Consortium of Agile Certified Professional (ICAgile)PSM I, Scrum.orgCertified Scrum Product Owner (CSPO), Scrum AllianceSAFe Scrum Master (5.1), Scaled Agile IncImmersive Agile Cohort, The Agile Coach InstitutePROFESSIONAL EXPERIENCEScrum Master/ Technical Product Owner April 2022-PresentMeijerEfficiently led two CI/CD and Platform and Performance teamsInitiated process for beginning an agile team with Working Agreement, Definition of Done and Definition of ReadyPrepared adequate user stories and backlogUtilized Azure DevOps, Miro, Funretro.io and several other platforms for fresh retrospectivesProficient in FinOps while calculating quarterly and yearly budgets for the team and organizationUtilized Adobe Experience Manager to assist in our workflow management including review and approvalsWorked with Adobe Experience Manager in migrating our large data poolsUsed Adobe Experience Manager to integrate with other SAP systemsWorked closely with Data Analysts, and Performance Engineers and Architects and QA for both UX and UICreated a roadmap for a brand new agile teamUtilized AWS Cloud application for order archivingAssisted RTE in PI Planning for Scaled AgileFacilitated Inspect and Adapt sessions as well as demosTaught Agile artifacts to over 100 employeesCommunicated daily with stakeholders to understand requirementsAssisted the developers in helping them use OpenAPI to document requests from our application using GET, POST, PUT and DELETEUtilized a Feedback loop to refine our integration using OpenAPI to assist with our automationScrum Master/ Technical Product Owner April 2021- April 2022AT&TProficiently organize and facilitate the daily scrum, sprint reviews, retrospectives, sprint and release planning. Coordinate, organize, and facilitate Scrum Daily Standup, Product Backlog, Iteration Planning, Iteration Review, and Sprint Retrospective meetings.Identify and remediate problems, impediments, and defects that could delay the demo and delivery of the user stories in the Sprints and Iterations.Worked with Data Scientist and Data Engineers in DevelopmentHelped to integrate Salesforce ERP systemServe as a Subject Matter Expert in the development of requirements related to the project.Utilized Salesforce cloud for sales, marketing, commerce and serviceIncorporated DITA into our Sprints treating the documentation as part of the productLinked documentation tasks directly to our user stories using DITAImplemented DITA-friendly authoring tools that integrated with other tools to generate different outputs from DITA sources and in managing content reuse effectivelyCreated Epics, Features and Stories related to the requirements.Owns alignment of development and business resources on goals and priorities while working with stakeholders and team to remove roadblocks to execution.Provide leadership to the Fraud team to ensure innovative technical high-quality development of multi-product integration efforts and solutions.Work closely with other business unit counterparts to ensure resource alignment in support of product vision and roadmaps.AWS Security Hub platform for fraud prevention experienceEngage daily/weekly with customer and stakeholder to ensure team is building right product.Coordinated with Product Owner the features the team was focusing on during PI Planning.Led Scrum of Scrums throughout iterations.Practiced SAFe with organization.Used Swagger UI to generate an interactive document from OpenAPI specsIntegrated OpenAPI into our CI/CD pipeline to make sure we were always up to date with the most current changes.Determine vision of the development project, manage backlog, oversee development stages, cooperate with customers and evaluate the outcome of each iteration.Scrum Master May 2020 April 2021HireWorksGuided the team and organization on how to use Agile/Scrum/SAFe practices and values.Collaborated closely with product owner on backlog refinement to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.Worked with Software Engineers on both UX and UI on both web and mobileEffectively tracked teams progress, including burn down, velocity and release forecasting.Used FinOps to plan the team/roster budgetsParticipated in Scrum of Scrums to prepare for and facilitate planning sessions.Expertly promoted continuous improvement and helped teams increase productivity and foster innovation.Facilitated requirement gathering with Business Analyst for web application.Worked in partnership with Product Owner and stakeholders, to ensure continuous delivery of product features.Assisted in formulating specifications like user stories and designs in Salesforce.Directed customization, development, enhancement and support for Salesforce CRM ApplicationsHelped the developer and testing teams through SDLC process to ensure delivery schedule.Worked closely with DevOps on CI/CD needs.Brought in Agile best practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, Jira tracking, product visioning, technical debt reduction, self-management, empowerment, and role training.Established and supported communities of practices to promote organizational understanding of Agile roles and to help individuals develop into them.Scrum Master April 2019 April 2021AppleReviewed upcoming products that were to be announced and set up priorities to make sure the team were experts on the products.Mediated conflicts, fostering team and coached individuals improving team dynamics.Coached team to properly run Daily Standups to capture the impediments and efficient ways to communicate to different stakeholders to remove impediments.Helped the organization continuously be up to date with the latest Salesforce Cloud services.Set up daily huddles before the beginning of two shifts for the day to go over policies, procedures, new products, or important information pertaining to the business.Kept abreast of each team member's important KPIs and improvement plans.Reported weekly, monthly and quarterly individual and team metrics to upper management.Helped to begin vision refinement in SAFeBuilt dashboards, list views and reports through Salesforce.Supported multiple cross functioning teams to implement big product releases.Scrum Master July 2018 April 2019Legit ExteriorsWas point of contact for external communications and worked with product owners to handle backlogs and new requests while resolving the DevOp teams conflicts.Facilitated weekly sales meetings to discuss impediments, opportunities for growth and calculate sales numbers to ensure the team was on target to exceed their monthly quota.Built rapport and dynamic relationships with team and customers.Coordinated sprints, retrospective meetings, daily standups and coached team members in Agile frameworks.Ensured that requirements were gathered and represented as stories by the product managers before the project kickoff.Drove team to complete projects from conception to delivery. Launched checklists, project delivery milestones, release checklist and post release support workflow.Business Analyst/ Scrum Master March 2018 - July 2018AT&TBecame AT&Ts liaison at customers homes and businesses to meet and exceed their expectations.Helped the teams implement changes effectively while ensuring deliverables were up to quality standards at the end of each sprint.Facilitated daily Scrum meetings, weekly one hour Sprint Review meetings and monthly Sprint Retrospective meetings.Trained new recruits and development resources on Salesforce development practices.Consistently debriefed with the team to understand and help remove impediments from hitting their monthly sales targets.Facilitated cross functional meetings every two weeks with our sales, support, and field technicians to ensure everyone was operating to their full capacity.Built strong relationships so that I was able to effectively help teams.Business Analyst/ Scrum Master September 2017 - March 2018YESCOImplemented Agile and Scrum practicesBuilt and cultivated relationships with business owners and decision makers/ stakeholders.Guided the team to excel as a self-organizing team.Removed impediments and guided the team to identify alternatives to exploit opportunities.Problem solved quickly on as needed basis to assist the company and client to improve business efficiency.Succeeded on acquisition and retention targets of new and existing customer contracts.Implemented new and existing strategies monthly to increase revenue.Facilitated discussion, decision making and conflict resolution.Held strong servant leadership skills that focused on team and individual growth.Cultivated strong collaborative working relationships and contacts with work groups, across other company functions and with external organizations.Solution Analyst October 2016 - August 2017AT&TImplemented and optimized Agile best practices, and continuously improved the way we developed and delivered enhancements to customers.Communicated with managers every two weeks about upcoming promotions, product launches and company initiatives.Facilitated sprint planning and retrospective activities.Formulated plans of attack for our team to focus on to achieve individual and team goals.Facilitated bi-weekly meetings to discuss successes, impediments, team building and game plan for how to achieve individual and team goals.Assisted Product Owners with keeping backlogs appropriately groomed.EDUCATIONIndiana Wesleyan UniversityBachelor of Science, PsychologyIllinois Media SchoolMedia Communication Certification |
