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Candidate's Name
Omaha, NE Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeNorth End Teleservices-Omaha, NEAugust 2023 to PresentI help consumers fill out their applications for healthcare Customer Service RepresentativeMarriott hotel Reservations-Omaha, NEAugust 2022 to PresentI make reservations for customers help customers setup their accounts also help with any rewards and offers they have questions aboutCustomer Service RepresentativeDialAmerica-Omaha, NEMarch 2022 to May 2022Schedule appointments and emailed schedule appointments to customers Customer Service RepresentativeOriental Trading Company-Omaha, NEDecember 2021 to February 2022Placed orders for customers shopping onlineCustomer Service RepresentativeDirect Patient Logistics-Omaha, NEJuly 2021 to November 2021Schedule hospital transfer for patients and connected doctors and nurses for conference calls Customer Service RepresentativeNorth End Teleservices-Omaha, NEApril 2021 to June 2021Assisted customers with online rental and purchasing of textbooks. Sending out shipping labels for customers returning their rentalsHelped with website information showing customers how the site works and directing to correct managers to contactCustomer Service RepresentativeMediaCom-West Des Moines, IASeptember 2020 to February 2021Assisted customers having issues with their service from cable TV to internet and phone. Upsales on new products and took payments for balances on accounts Customer Service RepresentativeTimberline Total Solutions-Omaha, NEAugust 2020 to September 2020Serviced customers who called in relocating to another address or state. Assisted with adding plans to their services on their account Customer Service RepresentativePayPal-Omaha, NEJanuary 2018 to June 2020. Inbound calls handling disputes and claims from customers. Assisted customers with gaining access to their accounts when the account was in a limited status.. Identified fraudulent activities, and placed accounts in a limited status for customer protectionEducationHigh school diploma in General StudiesNorthwest High School - Omaha, NEAugust 1998 to May 2002Skills Customer service English Purchasing Upselling Inventory Control