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Title Front Desk/ Front Desk Night Auditor
Target Location US-CO-Aurora
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anniepmarie13@Annmarie gmail.Preston com Aurora, COPROFESSIONAL SUMMARYEnthusiastic, knowledgeable, committed, and reliable Night Auditor with over two years of experience.Providing friendly, efficient, hospital service at the front desk. A person who takes pride in herself and her job, and strives day after day to be better than yesterday.WORK HISTORYNight Auditor Front Desk at La Quinta Inn And Suites 06/2022 - 06/2024 (2 years)*As the Night Auditor, I performed standard front desk duties including guest check-ins and check-outs, managing online and phone reservations, and welcoming guests with a smile upon arrival. I registered guests, assigned rooms, and responded to client complaints promptly and professionally. I also worked with SynXis hotel reservation software to carry out end-of-day tasks, which involved handling bookkeeping, auditing, and account reconciliation, processing invoices, balancing the cash drawer, logging receipts, ensuring all shift accounts were balanced, and preparing for the next day s forecasts and audits.Hostess Server at Village Inn05/2016 - 08/2018 (2 years)*As a Hostess, I welcomed guests upon arrival, provided accurate wait times, meticulously updated the waitlist, managed all reservations in person or over the phone, escorted customers to their seats, answered all incoming calls, addressed customer inquiries, and maintained an organized and clean reception area. As a server, I welcomed customers to my section, took food and drink orders, delivered these orders, attended to customers needs, presented bills to the tables promptly, settled open customer bills, adhered to health department and Village Inn s rules and regulations, and provided excellent customer service.Assistant Office Manager at Agency of Credit Control 04/2010 - 08/2011 (1 year)*As the Assistant Office Manager, I would assist in organizing, planning, and coordinating business operations, ensure schedules and objectives were met by employees, handle daily customer service operations, order supplies for the office, communicate with clients and evaluate their needs, keep records up to date, and act as a representative and role model for our company s employees.Assistant Manager Server at Waffle House Inc Restaurant 02/2007 - 04/2010 (3 years)*As an Assistant Manager at Waffle House, I ensured that schedules were adhered to, assigned sections to the wait staff, placed food truck orders, cooked, and cleaned for my waitstaff. Additionally, I addressed employee and customer complaints, trained new staff, reconciled the cash drawer at the beginning and end of my shifts, and collaborated with the manager to ensure the restaurant operated as smoothly as possible..As a Waitress I greeted and attended to customers in my section, took their food and drink orders, delivered these orders, settled open bills, and ensured that my section was clean and met the satisfaction of my customers., while maintaining excellent customer service skills.EDUCATIONEmily Griffith Opportunity SchoolGraduated 2007General StudiesSKILLSGreat Communication Skills, 20 yearsAttention to Detail, 15 yearsCustomer Service skills, 0 yearMultitasking, 10 yearsOrganizational skills, 6 yearsHard working, 20 yearsProblem Solving, 13 yearsLANGUAGESEnglish, FluentSOCIAL NETWORKSFacebook, https://Kristin RiceTwitter, https://YESLinkedin, https://LINKEDIN LINK AVAILABLEABOUT MEI served in the militaryI have a drivers licenseI have management experience : 4 yearsI have a security clearance

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