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Click here or scroll down to respond to this candidateCandidate's Name
Phone: PHONE NUMBER AVAILABLE Email : EMAIL AVAILABLECustomer Service/DispatcherWell trained, professional customer service rep and dispatcher with more than 15 years of experience working in high volume, quick response environments. A proactive, dependable and conscientious teammate experienced in scheduling management, sales and data entry, providing excellent Customer Service and profitable results.Areas of ExpertiseDispatching Multitasking Billing & Payment Collection Conflict Resolution Microsoft Office Specialist - ExcelProfessional ExperienceAdvocate Good Samaritan Hospital Downers Grove, Illinois 2010 PresentDispatch/Customer ServiceResponsible for Dispatching all patient transportsHandled 40+ calls per day. Used multiline switchboard, computers and monitored various alarmsPart of a team that received a department customer satisfaction rate of 99% every quarterBristol Transport Inc. Northlake, Illinois 2006 2009DispatcherAnswered all incoming calls and dispatched appropriate eqpt. for commercial towing of trucks,tractor/trailers and buses and miscellaneous equipment,servicing a 4 state areaProvided pricing quotations and assisted with final billing and payment collectionManaged 7 local drivers and assisted with 3 over the road driversUnited Rentals/Highway Technology Division Villa Park, Illinois 2004 2005DispatcherScheduled delivery of traffic control equipment to Chicago area and surrounding suburbsManaged 7 local area driversWestmont Building Products Westmont, Illinois 2002 2004DispatcherCoordinated delivery of drywall, interior and exterior steel, insulation and accessories to residentialand commercial jobsites in Chicago and surrounding suburbsSupervised up to 30 drivers and 8 laborersPart of a team that increased yearly sales from $12 million ( 2002 ) to $ 16 million ( 2004 )Hines Lumber Commercial/Industrial Sales Division Chicago & Villa Park, Illinois 1990 2002Shipping SupervisorSupervised delivery of building products to Commercial & Industrial clients in Chicago & suburbsHandled purchasing and maintenance of 3 product lines company wideDirected 5 drivers and 3 yard personnelAssisted in fulfilling yearly sales budget as it increased from $500 K ( 1990 ) to $5 million ( 2002 )Candidate's Name
Phone: PHONE NUMBER AVAILABLE Email : EMAIL AVAILABLEEducation & TrainingSt. Ignatius College Prep graduate |
