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Title Customer Service United States
Target Location US-OH-Fairborn
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Phone Available with paid plan
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Cell PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEPROFESSIONAL SUMMARYDedicated and customer-oriented professional with a proven track record in providing 20+ years of proactive and attentive customer service and delivery. Extensive expertise in working with the public demonstrating strong and committed interpersonal skills to deliver exceptional service that exceed all expectations.PROFESSIONAL SKILLSAccurate record-keeping and documentation of irregularitiesStrong problem-solving abilities with attention to detailHigh capacity to effectively execute in fast-paced environmentsDetail-orientedExceptional organizational skills to create efficienciesPositive and friendly attitude when collaborating with customers, coworkers and supervisorsPROFESSIONAL EXPERIENCENov 1998  Apr 2021 United States Postal Service Springfield, OH Clerk / Mail CarrierDaily sorted thousands of pieces of mail and packages with accuracy and efficiency, ensuring proper distribution and routingExecuted assigned and additional routes consistently meeting or exceeding schedule timesDemonstrated in-depth knowledge of federal and local regulations and procedures to ensure compliance of deliveryActively solved customer inquiries in a swift and welcoming manner, preventing downtime or negative impacts to route timeConducted orientations for newly hired employees and provided initial training on employee responsibilities and expectationsMaintained accurate records of all deliveries, certified letters, and registered packages, especially during surge times when deliveries doubled EDUCATIONMay 1983 Springfield South High School Diploma Springfield, OH

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