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Click here or scroll down to respond to this candidateCandidate's Name
Street Address E Behrend Dr. Lot 240Phoenix, AZ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: To gain a responsible position that utilizes my skills and experience in serving the company and its business goals.Administrative Skills and HighlightsExcellent Customer Service SkillsHighly developed software and technical skillsEvent and Catering coordinationTravel arrangementsAdministrative staff oversightExcellent spoken and written EnglishTelephone system managementPurchasing and contracts negotiationWebsite managementMinutes, packet and reports creationOffice ManagementProfessional ExperiencePeckham (Dexian)Customer Service RepresentativeCall Center contracted with U.S. State Department/ 12/1/2022 to 8/15/24National Passport Information Center. Phoenix, AZData Entry ClerkWorkway, Dallas, TXTemp position at a Medical company (DMG) that had purchased 02/21/2022 to 05/2022new software that had left out important data. Job required Phoenix, AZthe searching of the old database retrievingData and entering it into the new database.DriverEnterprise Rent a Car, Phoenix, AZ 08/01/2021 to 02/2022Working in a team of drivers, moving cars around Sky Harbor Airportthe Enterprise network.Escrow AssistantClearview Title, Cave Creek, AZ Cave Creek, AZTasks included pulling yearly files together, 11/02/2019 to 12/13/2019assisting Escrow Officer with various Escrow file updating.Customer Service RepresentativeHomeowners Insurance Group Scottsdale, AZHeavy Phones, Collection of client data Aug. 2018 to 11/18/2018in order to create insurance quotes. Sendingclient renewal emails. Updating client files.Data Entry ClerkAmerican Desert Landscape Cave Creek, AZUpdating client hours and creating work orders May 2018 to Sept. 2018using Excel. Part time position.Certified Notary Signing Agent Phoenix, AZSelf Employed working for third party entities employed Aug. 2017 to presentby Banks and Title Companies.Mobile service entailing traveling to homes ofclients to notarize various documentsrelating to sale or purchase of real estate.Customer Service Associate. Credit Granting AssociateMCCS (Macys) Tempe, AZHeavy phones in a call center, resolving customer issues 11/2014 to 2/2016involving their accounts. Credit granting for large purchases.Real Estate BrokerReMax Ideal Brokers, Inc Medford, ORUsing sales skills, listed and sold Real Estate 02/05 to 8/08/2011Customer Service Representative/Seasonal Medford, OR Harry & David, Inc., FTD.com, Macys, 3/03 to 12/10Heavy phones working in call centersprocessing orders and resolving customer problems.IT Project ManagerPeopleSoft, Inc. Pleasanton, CA (now Oracle) 3/2000 to 7/02Project for Voice Network expansion to combine data and voice.Instituted and tested VOIP technology. Resolved billing, telecom and tax issues.IT Business TechnologistSun Microsystems- Milpitas, CA Worked on Africa, Europe and Asia telecom issues and contracts. 03/1999 to 3/2000Telecommunications AdministratorLifeMasters Supported SelfCare S. San Francisco, CA Non-Profit company with executives and nurses in a call center 4/1997 to 2/1999environment. Provided all telephone and VIR services.Technical Specialist/Project ManagerInfo Plus International (Technical Consulting)-- San Mateo, CA As a contractor, worked for RayChem in Mexico and the U.S. 1/1997 to 5/1997Sr. Telecommunications AnalystIDEX Technologies (Technical Consulting) Oakland, CA As a contractor at Wells Fargo Bank, worked on the ATM 8/1996 to 1/1997build-out project for the West.Administrative Manager for Corporate TelecommunicationsFirst Republic Bancorp San Francisco, CA Provided support for Mortgage Loan department. Managed all telecom 4/1993 to 5/1996equipment and reports. Responsible for purchasing, staff supervision,contract management. Executive NotarySoftware: Windows, Internet, Microsoft Office, Facebook, GoogleEducationB.A., English Literature - University of Washington, Seattle, WACertificate Telecommunications S.F. State UniversityCertified in Voice and Data CablingOne Senior Project Management class needed to receive PM certification from AMACertificate of Achievement from Skyline Computer Corp. for class titled IP Telephony for Voice ProfessionalsOregon Licensed Real Estate Broker(expired)Training at Macys call center in Credit Authorization and Customer Service (6 university credits)NNA Certificate for Notary Signing AgentAZ Notary |
