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1022 Macdade BlvdCollingdale, Pa, Street Address
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SKILLS Point of Sale (POS) system operation High Volume Food safety and hygiene Health and safety compliance Food sales and promotion Bill computationEXPERIENCELa Nonna,  Server (2020 - 2022) Established menu knowledge, and built rapport with customers to achieve order sizes 10% over target. Maintained contact with kitchen staff, serving staff, management, and guests to ensure dining experience was handled properly and guest concerns were addressed. Achieved an average sales increase of 10% through valuable customer relationships and up selling techniques.Del Friscos,  server(2019 - 2020) Managed an average of 2-4 tables. Consistently followed restaurant protocols, quality assurance standards, and all regulations. Kept tables clean free of trash, and cleaned dining areas in between guests.Starbucks,  Head Barista(2018 - 2019) Engaged with over 250 customers daily. Processed over 150+ transactions per day. Processed credit cards and cash transactions with 99.9 % accuracy. Collaborated with a team of 8 to raise customer service scores by 15% within a year. Prepared specialty coffee and tea in a fast paced environment. EDUCATIONTHE PENNSYLVANIA STATE UNIVERSITY, University Park  Nursing(2018-2020)