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Title Administrative Assistant Customer Service
Target Location US-PA-McKeesport
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Elizabeth, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceWaitress/BartenderChilis-West Mifflin, PAMay 2023 to May 2024WaitressEat'n Park-Bethel Park, PASeptember 2023 to February 2024Legal Administrative AssistantOffice of William L. Garvin Attorney at Law-White Oak, PA January 2008 to December 2023 Preparing legal documents: Drafting legal paperwork and other documents, such as court materials, without direct supervision Researching legal matters: Conducting basic legal research and investigating legal cases Supporting clients: Interviewing clients and taking notes during hearings Maintaining legal documents: Filing and maintaining legal documents, and developing and maintaining a filing system Scheduling: Scheduling, coordinating, and confirming court dates, appointments, and meetings Transcribing: Transcribing court proceedings and other recorded meetings Maintaining calendars: Maintaining calendars and schedules for attorneys Billing: Developing and maintaining a billing system, and ensuring all billable hours are accurately recordedWaitress/BartenderJade Grill-Mount Lebanon, PAFebruary 2022 to September 2023Executive AssistantMistick Construction-Pittsburgh, PASeptember 2021 to August 2022 Calendar management Meeting coordination Discretion and confidentiality Time Management Document preparation Event management Multitasking and prioritization Problem solving Creating and maintaining a filing system Organizing contact between executives and clients Administering calls, messages, and correspondence Attending events and taking dictation and minutes Handling requests and queries Reviewing office supplies and building supplier relationships Preparing reports, presentations, and briefsStore ManagerFour Seasons Dry Cleaning-McKeesport, PAFebruary 2018 to April 2020 Inventory Staffing Training Customer service Store operations Manage budgets, maintain financial records, oversee pricing, and prepare promotional materials. Reports: expenses, sales, and profitability, and assess team performance. EducationCollege in International BusinessThiel College - Greenville, PAAugust 2003 to May 2005Skills OFFICE MANAGEMENT MICROSOFT OFFICE Front Desk Reception Front Office Receptionist Filing Data Entry Scheduling Customer Service Guest Services Office Administration Word Processing Phone Etiquette Clerical Experience Microsoft Outlook Microsoft Word Personal Assistant Experience Typing Accounts Receivable Accounting Time Management Administrative Experience Retail Sales Bartending Cleaning Experience Payroll Accounts Payable Human Resources Management Bookkeeping English Data collection Research Employee Orientation Pricing Merchandising Computer Skills Microsoft Excel QuickBooks Recruiting Google Docs Communication skills Organizational skills Adobe Acrobat Construction Medical terminology Windows Documentation review Legal (10+ years) Marketing Schedule management Analysis skills Account reconciliation Conflict management Office manager experience Facilities management Journal Entries Quality Assurance General Ledger Accounting Budgeting Bank Reconciliation Operations management Microsoft Powerpoint Hospitality Computer literacy SharePoint Editing Negotiation Succession planning Employment & labor law Employee relations Document management Database management Financial services Financial planning Commercial construction Customer support Accounting software Interviewing Continuous improvement Account management IT support Software troubleshooting Volunteer management Social media management Office experience Multi-line phone systems Calendar management Typing Proofreading Customer service Document management Order entry Document management systems Office management Microsoft Excel Microsoft Office Communication skills Supervising experience Project management Software troubleshooting Organizational skills Microsoft Word Microsoft Outlook Windows Computer skills QuickBooks Administrative experience Restaurant experience Front deskCertifications and LicensesCertified BookkeeperAssessmentsCustomer service fit  ProficientMay 2021Measures the traits that are important for success for customer service roles Full results: ProficientCooking skills: Basic food preparation  Proficient March 2024Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientCustomer focus & orientation  ProficientApril 2021Responding to customer situations with sensitivity Full results: ProficientCustomer service  ProficientAugust 2021Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability  ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWritten communication  ProficientApril 2023Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientWork style: Professionalism  ProficientAugust 2021Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientSpreadsheets with Microsoft Excel  ProficientMay 2021Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientWorking with MS Word documents  ProficientNovember 2022Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientTime management skills  ProficientMay 2024Managing one's own time to complete tasks quickly and efficiently Full results: ProficientVerbal communication  ProficientMay 2024Speaking clearly, correctly, and conciselyFull results: ProficientAttention to detail  ProficientOctober 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientOutside sales  ProficientOctober 2022Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientCleaner fit  ProficientAugust 2021Measures the traits that are important for successful cleaners Full results: ProficientCustomer service  ProficientDecember 2020Identifying and resolving common customer issuesFull results: ProficientHR: Compensation & benefits  ProficientSeptember 2022Knowledge of compensation and benefits programsFull results: ProficientFiling & organization  CompletedAugust 2021Arranging and managing information or materials using a set of rules Full results: CompletedRecruiting  ProficientApril 2023Managing the candidate sourcing and selection process Full results: ProficientWork style: Conscientiousness  ProficientJune 2022Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientSales skills  ProficientAugust 2021Influencing and negotiating with customersFull results: ProficientAdministrative assistant/receptionist  Proficient April 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientFood service: Customer situations  ProficientApril 2023Identifying and addressing customer needs in a food service setting Full results: ProficientAttention to detail  ProficientAugust 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientProject timeline management  ProficientAugust 2022Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientSecurity guard skills  ProficientNovember 2022Assessing risks, enforcing security standards, and handling complaints Full results: ProficientBartending  ProficientAugust 2023Understanding, pouring, and mixing drink ordersFull results: ProficientOffice manager  ProficientAugust 2021Scheduling and budgetingFull results: ProficientWork motivation  ProficientAugust 2021Level of motivation and discipline applied toward work Full results: ProficientAdministrative assistant/receptionist  Proficient July 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientScheduling  ProficientAugust 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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