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Click here or scroll down to respond to this candidateCandidate's Name
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EMAIL AVAILABLELINKEDIN LINK AVAILABLEPHONE NUMBER AVAILABLEProfessional SummaryExperienced Analyst with a demonstrated history of working in consumer goods industries. Strong operations professional skilled in multiple types of Software, Medical Devices, Regulatory Requirements, Project Management, Administration and Software Documentation. Other skills used in my career are event planning, time management, scheduling, email communication. and multitasking. I adapt to new software efficiently during on-the-job training. Utilizing skills such as problem solving and prioritization.Millipore (November 2023 Current)HR, Administrative Assistant- ContractOpen and read mail for all company entities, distribute mail to appropriate personnel and vendorsUpdate and Create Standard Operating Procedures (SOP)Recreate process documents into new templatesRecords Retention with company vendor, which includes determining the retention period based on company policies as well as dealing with legal to determine other documents that are not covered within the policy.Prepare Check Deposits utilizing UKG Pro, and capturing these payments within Teams so that the entire International and Domestic teams have access electronicallyProofread correspondence by various parties for spelling, grammar and conciseness prior to printing and mailingDisseminate tasks for coworkers to action via Service Now & e-mailLeverage case management system to obtain instruction on outgoing documents to print and mailVarious ad-hoc projectsOne Source Security (September 2023-October 2023)Project Coordinator, Contracts - ContractEstablishing a framework and process to track, manage and maximize renewal contractsContacting and follow-up with clients, customers, and partners to ensure a timely renewal processNegotiate, develop, prepare, review, implement, process, track and provide fiscal and administrative oversight of contractsHitachi (April 2022 October 2022)Construction and Installation Site Administrator - ContractSupport the Construction Manager with the day-to-day administrative activitiesCoordination of technical interface with engineering for a resolution of installation subcontractor queriesProcessing and archiving of technical project documentation RFI, SMI, SMR, EWO, NCRAdministration of Construction registers and forms, duties such as tracking excavation packs, dig safe, BOP information, send completed project submittals of tests reports and write up to the MBTACollate Installation and test documentation to support test readiness reviewsPrepare and process all Travel & Expenses management in Concur Accurately reconcile complicated domestic and international expense reports using Concur expenses managementKeurig (March 2021 April 2022)Project Specialist Order Management - Supply ChainCreates a positive experience for the Customer by consistently providing superior service and admin supportAccountable for the day-to-day execution of customer orders, track, and trace, securing Proof of Delivery, coordination of customer returns as well as ensuring that the customer receives an accurate invoiceEffectively and completely handle all customer/broker inquiries, manage customer invoicing, including pricing and investigation of invalid deductions, and ensure customer satisfaction at the lowest delivered costAct as the primary contact for assigned pool of accounts, provides backup of accounts for other team members in their absenceProactively seeking to minimize cost to serve by driving down costs in the supply chain through initiatives developed with customers and logistics execution. Execute cost savings programs in the logistics area for your customer base. This includes areas such as transportation, fulfillment, forecasting procedures/accuracy. Identify emerging regional trends and forecast business impact or demand requirementsManage critical metrics to include response time to customer, case fill and on-time deliveryAssess risks and develop mitigation strategies in the supply chainUtilize technology to enhance supply chain visibility and automationManage supply chain improvement projectsIdentify and improve inefficiencies in supply chain processesCollaborate with Manager to identify and implement strategic initiatives to enhance customer relationships while reducing cost. Provide analysis to take advantage of promotion, distribution, pricing, and process opportunitiesImplement strategies and programs to improve service or cost to serveGenerate reports and regular review of account status and other duties as assigned by the Customer Service ManagerBuilds relationships and depth of understanding of Customer expectations and ensuring timely execution of order fulfillment functionsPrepare and present supply chain reports and analysesAssists in dispatch of shipments to Customers in a cost efficient and timely manner. This process requires effective decision making, problem solving and teamwork with Supply Planning, DC's and Transportation partnersFacilitate team meetings, process improvements, implementing new software systems, daily reportingSupport sustainability initiatives within the supply chainCreate standard and framework POs in the eBuy purchasing system and processing invoices through the Accenture systemAMEX expense reporting using Concur expenses management and T&E expense reporting softwareContract Positions (October 2015 March 2021)Pfizer-Executive Administrative AssistantNational Grid-Project Controls Analyst (Capital Delivery & Gas Complex Projects)Hill-Rom - Training CoordinatorAMRI - Project CoordinatorAlpha Software - Sales Operations & Executive SupportPion - Sales & Scheduling CoordinatorKeurig - SAP Inventory Transaction AnalystJuniper Networks - SAP Analyst & Advanced Customer CareBMS - SAP Transaction AnalystZoll Medical - Contracts Coordinator & Executive SupportTel Epion- Division of Tokyo Electron (April 2014 September 2015)Operations Analyst IIICreated and verified price list working with sales department. Prepare quotations for spare parts and contract manufacturing sales. Generate sales orders, change orders, etc.Generated commercial invoices as well as any other supplementary documentation required for all international shipments. Worked with the Materials & Logistics team to ensure customer requirements are metScheduled crating and in-land transportation and coordinate logistics with customer's freight forwarder for system shipmentsManaged the billing process for all carrier invoices via a third-party billing web portal; investigated carrier related billing issues as requiredWorked with cross-functional teams (Operations, Product Support, and Materials Operations) to manage spare parts inventory at divisional sites and to manage spares pricing databaseManaged system installations, tracking process, warranty expense tracking process; Purchased Parts related to shipment from outside vendors; Processed vendor order for raw materials, quote vendors pricing for raw materialsTested system modification in Baan to increase productivity application and modification to primary ERP system for items such as mass sales order uploads, automated commercial invoices, and numerous other featuresWorked with engineering and Export Compliance teams to have each product sold coded for COO, ECCN and HTS codes, then implement those codes in ERP system, access database and other systems such as SharePointProvided monthly metrics delivery to promise, on time delivery, analysis, and failuresIdentified cost saving initiatives and implementCoordination of Certificate of Compliance ProgramProvided shipment data for internal and external audits, Provide Financial Data to various internal and external groupsApproved payment of invoices for internal bill-backs as well as invoices from vendorsTrained Sales Operations Analyst (SOA) on Pricing and Order Management as well as mentoring SOA on Engineering changes and their impact to Sales and pricingCreated and Implemented RMA ProcessWorked with the Shipping Dept. to provide / confirm shipping details for all sales orders.Edited and modified bills of material related to spare parts and planning BOMsLantheus Medical Imaging (1999 2009) formerly BMSExecutive Administrator for VP of International OperationsPrograms and SkillsSAP, Outlook, Microsoft 365, Salesforce, Google Drive, BAAN, SharePoint, Crystal, Ariba Requisitioner & Contracts, BPCS (AS400), Cosmos, HANNA, Power Plant, Microsoft project, Expense Reporting, Expense management with Concur software, Inventory management, Order management, Collections, AP/AR, CAPA, RMA, RFI, Project management, Inventory, procurement, APICS, 21 CFR Part 11, Esker, Account reconciliations, Reporting KPI, Lead International and Domestic Cross Functional teams, AES, Month end activities, Import & Export, Executive Calendar Management, Plan large shipment logistics and crating, Concur, Workday, Invoicing, UKG PRO, Service Now, Teams, Adobe, RFQ, Quotes, RFI, PricingEducation:Medical Assistant Certification Salter School 2010Project Management Certificate Boston University - 2006Bachelor of Arts Philosophy & Psychology University of Massachusetts - 1996 |
