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Title Accounts Receivable Help Desk
Target Location US-FL-Tampa
Phone Available with paid plan
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Career ProfileBilling Professional with over 15 years of experience in professional services with accounts receivable, billing, and invoicing across accounting, legal, medical, and various industries, including medium to Fortune 500 companies. Successfully managed invoicing for over 250 companies. Holds a Bachelor of Science degree from Western Governors University (2018) and a CompTIA Project+ certification.Core competencies include analytical skills, finalizing invoices, reconciling, meticulous, E-Billing, and GAAPCareer HighlightsImproved cash receipts and accounts receivable reconciliation by 5% within 6 months.Boosted annual revenue growth by 3% through daily submission of accurate Medicaid claims and prompt payment processing.Reduced inquiry response time by implementing a streamlined process for retrieving information in Excel and Word.Professional experienceCliftonLarsonAllen LLP, Tampa, Florida February 12, 2024  September 15, 2024CLA is professional services firm and the eighth-largest accounting firm in the United States. CLA creates opportunities through industry focused wealth advisory, outsourcing, audit tax, and consulting services.Title Billing CoordinatorProcess and monitor invoices for professional services for CRLs, ensuring invoices accurately reflect charges incurred in Workday and submitting invoices for approval.Investigate and resolve billing discrepancies.Process pre-paid invoices and generate weekly reports. Provide support for the billing help desk on a weekly basis.Manage daily updates for Service Now Clients, including address changes, roll-overs, CRL updates, project activations, and deactivations. Conduct monthly meetings with CRLs.Complete Billing Adjustment Forms as requested by CRLs, such as AR Reclass Requests.Utilize software tools including Workday, Dashboard, Excel, Word, outlook, and Outlaw.Amsive LLC-Formally Genesis, Tampa, Florida May 1, 2023  November 1, 2023Amsive is a data-led performance marketing agency that enhances marketing ROI through innovative customer acquisition and engagement solutions.Title Billing SpecialistReviewed, edited, and finalized client pre-invoices from Account Managers, then submitted for payment.Uploaded quotes in Direct Link, verified taxes, and followed Account Manager notes, including updating postage suspense amounts.Uploaded postage, shipping, and special directions. Previewed and submitted invoices for approval.Created and finalized invoices, ensuring delivery via email.Monitored accounts receivable and followed up on overdue payments using Great Plains.Dutton Law Group Tampa, Florida October 4, 2021 - January 31, 2022Dutton Law Group is an insurance defense firm representing insurance companies and their insureds, as well as insurance brokers and agents.Title Legal Billing CoordinatorPrepared draft invoices, reviewed and revised narratives per Firm Contractual standards, executed time cost transfers, and finalized invoices for payment.Entered matters into the Juris system accurately and promptly.Completed conflict checks, vendor transfers, reconciliations, and history check as needed.Maintained Daily Access reports by updating critical information in databases.Finalized budgets and assisted with various projects.Utilized software: Juris, Juris Suite, Time Matters, Aderant, Legal Exchange, Council Link, Acuity, AccessAmerican Healthcare Tampa, Florida June 2013  July 9, 2021American Healthcare is a company that provides community-based training intervention and support services for Developmental Disabilities and home med waiver programs.Title Sr. Accounts Payable/Receivable SpecialistEnsure maximum reimbursements by managing administrative functions for 20+ Medicaid providers offering supported living and companion services for developmentally disabled consumers.Perform medical billing (paper and electronic) and submit claims to third parties for payment.Maintain and audit all documents as required by the Medicaid Provider Agreement.Provide requested information, records, audits, and expense reports.Analyze and verify dates of service and billed amounts and send out claims.MetLife Insurance Company Tamp, Florida September 2006  June 2013MetLife is an insurance company that provides Individual Disability Insurance products to small and large companies.Title Billing Analyst RepresentativeManaged MultiLife Billing groups, monitoring, and accurately processing payments using in-house software.Ensured accurate billing (paper and e-billing) by following detailed protocols. Managed billing inquiries, reconciled payments, provided premium information, and updated payment details.Delivered exceptional customer service as the primary contact for over 250 billing groups, managing new installations and existing accounts. Managed inquiry calls and performs collections to maintain account currency and maximize revenue.Reconciled daily transactions, reported discrepancies, and made prompt adjustments. Completed weekly unbilled reconciliations and conducted comparison analyses on policyholders accounts (aging, billing, AR balances).ADDITIONAL EXPERIENCE Tampa, Florida Prior to 2006Held various billing, Purchasing Clerk, accounting clerk II, and customer service positions with prominent companies such as Hillsborough County Sheriffs Office, Hillsborough County Tax Collectors Office, Florida State Attorneys Office, and Hillsborough County Clerk of Circuit Court.EducationWESTERN GOVERNORS UNIVERSITY, SALT LAKE CITY, 2018Accreditation Council for Business Schools and Programs (ACBSP)B.S., BUSINESS MANAGEMENT

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