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Click here or scroll down to respond to this candidate Name: Jahnavi
Email: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLESalesforce Developer& AdministratorPROFESSIONAL SUMMARY: Overall 7 years of experience as a Salesforce CRM Developer and administrator, and hands-on experience in SFDC development using the Apex classes, Triggers, Batch processes, Components, Reports, Force.com IDE, Eclipse with SOQL, SOSL, and Force.com plug-in. Hands-on experience in developing Salesforce Lightening apps, Components, Controllers, and Events. Experience in working with various salesforce.com standard objects like Accounts, Contacts, Leads, Cases, Opportunities and Campaigns. Developed responsive Lightning Aura Components for Communities. Created Lightning Applications that embed Lightning components into Visualforce Pages. Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect. Implementation experience using Apex Language (Classes, Controllers & Triggers), Visual Force pages, Custom Apps, Custom tabs, Custom Objects, Custom Fields, relationships, Page layouts, validations, workflow rules, Reports and Dashboards. Experienced in creating public groups, different types of reports, and dashboards and in creating public, private, and unlisted Chatter Groups to collaborate with other team members while working in a team. Hands-on experience implementing Security/Sharing rules, configured Permission Sets, Field Level Security, Record level Security, Profiles, Roles, and resource monitoring at different hierarchical levels of the Organization.
Implemented various advanced fields like Pick Lists, Custom Formula Fields, Field Dependencies, Workflow rules, and Approval Processes for automated alerts, field updates, and email generation. Used SOQL and SOSL Queries within Governor Limits for data fetching for the application. Experience integrating external web systems with salesforce using REST and SOAP web services. worked on Apttus CPQ Configuration and integration and was responsible for creating TDDS, finalizing the design & implementation of the salesforce security model of access control and data visibility using roles, profiles, permissions, public groups, queues, OWD, sharing rules, etc. Proficient in dealing with the functionalities related to the Service Cloud, Sales Cloud, and Marketing Cloud. Worked on Data migration and updates through the tool App Exchange Data Loader in Salesforce.com. Strong experience in setting up data visibility using Roles, OWD, and Sharing settings. Extensive experience in Salesforce Omnistudio, Google Maps, Salesforce Maps, and Conga Composer. Proficient in working with Marketing Cloud Builders and Studios, including Mobile Connect, Journey Builder, and Automation Studio. Good knowledge of Software Development Life Cycle (SDLC), Agile, Waterfall, and Scrum Methodologies. Experience working with integration features such as REST and SOAP APIs.
Hands-on experience in migrating data from legacy system to Salesforce using Data Loader, Salesforce Import Wizard and Informatica cloud connector using CSV files. Analytical and Coherent software developer with excellent skills in programming languages like Java and web technologies like HTML, CSS, XML, JSP, and JavaScript. Excellent Communication and Problem-solving skills and ability to think out of box delegate effectively motivate team members and help them to achieve on-time project completion.TECHNICAL SKILLS:Salesforce TechnologiesApex Classes/Controllers, Apex Triggers, SOQL, SOSL, VF pages (Visual force Pages) / Components, Apex Web Services, Apex Custom Controllers and Extension, Agile Methodology, Service Cloud, Sales Cloud, Marketing Cloud, Salesforce.com, Salesforce CRM, customizations like Workflow Approvals, Dashboards, Custom Objects, Record type, Role Hierarchy, Validation, Quotes, Formulae, Page layouts, Lightning aura components, Email Studio, Omnistudio(Vlocity), Email and Marketing Automation.Salesforce ToolsEclipse, Force.com Explorer, Jitterbit Apex Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production). Programming Languages Java, SQL, Apex, C, SQL.DatabasesOracle 11g/10g/9i, MS SQL Server, MYSQL, DB2
Web TechnologiesJavaScript, HTML, XML, CSS, JavaScript.GUI and ToolsEclipse, Force.com IDE, Apex Data Loader, VS Code.Data Migration ToolsApex Data Loader, Custom Import Wizard, Dataloader.ioSource ControlGit, Bitbucket.CertificationsAdministrator, Platform Developer 1PROFESSIONAL EXPERIENCE:Client: CareFirst, Washington, DC June 2023 Present
Role: Salesforce Developer/Admin
Responsibilities: Developed Custom objects, customizing tabs, Apex Triggers, and Test classes for unit testing and code coverage.
Working Knowledge of Sales Cloud, Service Cloud, and Apex Programming on the Force.com Platform. Created many reusable Lightning Components with SLDS framework - like Spinner, Components, etc. Worked on Metadata API to add or remove Lightning Components or buttons in page layouts with a single click. Strong Salesforce development experience with Eclipse IDE, Apex, Visualforce, API, SOAP, Triggers, Lightning components, Process Builder, MySQL, and flow. Developed Visual flows and Login flows to Show the Maintenance Message to CRM and Community Users when Deployments are in Progress. Works in the Salesforce.com development environment that includes custom objects, workflows, triggers, migration tools, SOQL, and REST-based web services using Apex programming, Lightning web components (LWC), and related technology components. Implemented the process covering Campaigns, Leads, Accounts, Contacts, Opportunities, Forecasting, Quotes, Pipeline management, etc. Developed salesforce Lightning Applications using Lightning Components, Controllers, and Events in the Components.
Used Lightning Web Components (LWC) and Aura Components to Sort the Values in the Lightning data table, and open contacts to all the users, and create Incrementing Fields, create new checkboxes for the UI. Integrated Apex with External services by making callouts that used SOAP and WSDL.
Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL and SOQL queries, locking statements, Transactional control, and Exception statements to invoke Apex triggers. Designed junction objects, and implemented advanced fields, validation rules, workflows, and approval processes. Used refined global search in Lightning by developing Apex classes and Controllers. Worked on integrating Salesforce with other internal systems using REST-based integration. Designed and implemented a Salesforce Omnistudio solution to streamline customer service workflows, reducing response time by 30%. Developed and optimized automation workflows to streamline marketing processes and improve campaign efficiency. Implemented marketing campaigns in Salesforce Marketing Cloud, utilizing Email Studio. Worked with Visual Force components to customize captions, headers, and footers of a table and to embed a standard list view of an object's records.
Utilized Salesforce Marketing Cloud for email marketing campaigns, leveraging its tools and functionalities to achieve desired outcomes. Performed steel brick CPQ-related configuration for product setup, approval matrices, approval rules, process builders, and flows. Supported Agile production deployments on a rotational basis, and weekly routine changes. Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards. Implemented pick lists, dependent pick lists, lookups, master-detail relationships, Leads, Case assignment rules, and validation and formula fields to the custom objects. Modified simple workflows to incorporate Email Alerts and Field Updates.
Used the sandbox for testing and migrated the code to the deployment instance after testing. Worked with Formula fields for calculation, related object display, integration, and data realization.
Defined permissions for Profiles and Administrative permissions to grant/deny users access to platform features.
Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other platform-based technologies like Visual Force, Force.com API, and Web Services.
Environment: Salesforce.com CRM Application Platform, Apex Language, Visual Force, Lightning, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment, Sales cloud, Service Cloud, Marketing Cloud.Client: Techzenure, Hyderabad Mar 2020 Nov 2021Role: Salesforce Developer/AdminResponsibilities: Reviewed the Business requirements of the project and interaction with client and project team members including Gap Analysis. Worked on various Salesforce.com Standard objects like Accounts, opportunities, Contacts, Leads, Events, Tasks, Cases, Reports, and Dashboards. Implemented Apex Triggers, Apex REST Services and custom Apex Controllers. Designed and Developed Custom Objects, Custom Tabs, Page Layouts, Entity-Relationship Data model, validation rules, workflow Rules, Email Alerts, Auto Response Rules. Integrated Apex with External services in JAVA using Rest API. Worked in developing various Apex classes, components, and Visual Force. Developed Lightning apps using Lightning Components and made them compatible with the Salesforce1 mobile app. Worked with Dynamic Apex to access Objects and Field values based on user inputs, execute dynamic SOQL, SOSL and DML queries. Developed robust Lightning Pages using aura framework and placed them on the community builder Deployed and developed custom business logic using the Apex classes, Triggers, Objects, Components, and Visual force Pages from Sandbox to Production Environments. Developed and implemented custom AMPscript and SQL solutions to personalize email content and automate complex marketing processes. Customized the views by using custom Visualforce pages and Standard Apex Controllers. Worked on Integrating the Salesforce Application with external application by making use of the Web Service SOAP and REST API. Utilized Salesforce Marketing Cloud for email marketing campaigns, leveraging its tools and functionalities to achieve desired outcomes. Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports. Involved in Data mapping and migration of data from legacy systems to Salesforce.com Objects and fields. Performed Bulk Data Migration from Traditional Applications to Salesforce using Import Wizard, Excel Connector, Data Loader, Workbench, Apex Data Loader utility and ETL tools. Maintained the sandboxes on a regular basis by updating it against the latest build, by getting the latest from the code repository. Created Test Scenarios and Cases on the Sandbox Environment, created packages, and moved to the Production Environment.Environment: Salesforce.com platform, Apex Language, Visual force, Salesforce.com Data Loader, Service cloud.Client: Prokarma, Hyderabad, India Dec 2017 Jan 2020Role: SFDC AdministratorResponsibilities: Participated in daily scrum stand-ups with onsite and offshore teams. Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. Closely worked with other Salesforce.com consultants while implementing the solutions for the needs of organization. Conducted Impact Analysis, reviewing all the objects and their relationships to the accounts, contacts, and to-be-converted child objects to evaluate the scale of the impact. Lead the data analysis to identify all the data conforming and not conforming to an initial introduction from the customer, to identify relevant approaches. Created workflow rules and defined related tasks, email alerts, and field updates.
Created Formula fields, cross-object formulas, Roll-up Summary fields, and Dependent pick lists Created Queues, Public Groups, and Email Templates. Created profiles, and given permissions to role Hierarchies, OWD, and permission sets. Used SOQL & SOSL for data manipulation needs of the application using platform database objects. Performed data mapping between the two source systems, and identified and resolved the gaps in data. Supported the data migration activities for migrating data from various business centers and business center users.
Developed Visual force Components like Page blocks, Command Buttons, Action Support, and Action Functions. Worked with Organization Wide Defaults, Role Hierarchies, Sharing Rules, and Manual Sharing to implement Record-based sharing.
Created new objects and fields in SFDC Developer Sandbox to accommodate test data, export/import of data using Data Loader, created Users for the development team as well as new Profiles with various permissions, Users and group sharing Rules for UAT purposes.Environment: Salesforce.com platform, SOQL &SOSL, SFDC Developer Sandbox, Visual force, Data Loader, Validation rules, Workflow rules, XML, Integration.EDUCATION: Master's Degree from University of Houston Clearlake in 2023. |
