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Click here or scroll down to respond to this candidateCandidate's Name
Severn, MD Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Exceptional customer service professional committed to providing quality service to both internal and
external customers. Excellent verbal and written communication skills, computer literate. Dedicated
team player with an eagerness to learn, and possess excellent organizational/time management skills
that would complement any business/organization.
Authorized to work in the US for any employer
Work Experience
Accounting Commissions
Medifast-Baltimore, MD
October 2020 to January 2024
Prepare, record, and e-mail customer invoices. Follow up with collection efforts if necessary.
Post and record customer payments and make bank deposits.
Review contracts, complete customer-supplier applications, and set up ACH payments from customers.
Maintain detailed records of financial transactions, including fixed assets.
Verify, allocate, and post transactions to the appropriate accounts.
Maintain and balance the general ledger and reconcile balance sheet accounts.
Prepare and update profit and loss statements and balance sheets and prepare journal entries regularly.
Manage, process, and track accounts receivable and accounts payable in a timely manner.
Manage cash, bank, and credit card activity accurately and promptly
Office and Billing Manager
Generations Family Services Inc-Baltimore, MD
January 2019 to January 2020
Assist Director with all intake and office needs. Assist new and existing clients with appointment
scheduling and billing. Assist multiple providers with credentialing and payment for services. Maintain all
office duties including but not limited to answering multi-line phone system and greeting clients. Submit
all claims and keep a daily record of all payments received. Process and submit claims to Beacon, JHH,
University Of Maryland Health Partners and other Insurance companies Extensively knowledgeable of
CPT codes for regular and EAP Claims. Assist the director with community events as well. Assist with
coordination of services for clients.
Assist Accounting Manager with Updating Past Due Accounts
A&L Foods
July 2017 to January 2018
Research and update files and templates. Keep a daily log of all updates on vendor and client accounts.
Contact any clients with a 90 day or more past due account status. Balance short pays and credits from
independent and chain stores all over the USA. Research invoices for discrepancies and make the needed
adjustment for short or overpayment from client.
Director of Operations
Greater Hope Outreach
April 2016 to June 2017
Direct and maintain outreach program. Oversee a daily summer program with up to 50 participants.
Oversee youth counselors and adult volunteers to assist with the everyday activities. Trained in food
service providing breakfast and lunch for participants ad children in the community. Plan and coordinate
activities and trips for participants.
Currently coordinating to expand to after-school program
Liberty Tax Manager
Liberty Tax
2011 to 2016
Seasonal) Assist new and existing clients with preparing and submitting current and past tax returns as
well as oversee 15 employees assisting with the staffing of the employees. Administrate refund checks
and provide all payment methods. Conduct bank runs as well as assist with marketing presentations.
Keep a daily log of all transactions and filing system for prior and current clients. Provide services of open
and closing of establishment (key holder).
Beverage Accounting Assistant/Customer Service
Chesapeake
January 2014 to January 2015
Assist new and existing vendors with customer support. Create daily reports for invoices and purchase
orders. Assist administrative with faxing, filing, emailing, and scanning.
Answer high volume of incoming calls and input orders into system for delivery to consumers. Input
data entry into high jump and routing system. Assist customers with payment methods for products.
Settle drivers and in-house customer accounts assist account payable with payment for product. Use all
Microsoft programs office,
PowerPoint, Excel to present presentations, reports, and data entry.
Appointment Setter
M & M Bedding
2010 to 2011
Answer and Contact potential and existing Clients with scheduling a Presentation with Sales Team.
Assistant Manager /Retail
Family Dollar
2007 to 2009
Oversee the retail store with keeping log of stock and employees. Assist managers and customers with
various needs throughout the store. Keep a daily log of all transactions and open and close store and
make bank runs for deposits and cashier money.
Bookkeeper Assistant
Morgan View Apartments Human Resource
2006 to 2007
Temporary
Assist bookkeeper with keeping leases and filing in order as well as audit all files and maintain previous
residents that vacated with a balance. To contact by phone as well as prepare letters enter and updated
record for all collection files. Assist present tenants with accepting rental payments and other lease
related issues keep enter all payments an any other duties performed by the bookkeeper when she was
out of the office as well as make bank deposits as well as receive and administer receipts.
Receptionist/File Clerk/Cashier
LIBERTY FORD
2005 to 2007
To maintain various duties throughout the dealership store. The various duties included but not limited to
answer multi-line switchboard, faxing, filing, and entering record of payment for parts, sales, and service
customers.
Manager
Switchboard Operator Office
2001 to 2005
To maintain front office duties such as answering multi-line switchboard and greet clients prepare
presentations and various other duties such a fax, file etc. and manage two office assistants.
Receptionist/Switchboard Operator
CONGRESSMAN ELIJAH CUMMINGS
1997 to 2001
To maintain front office duties such as answering multi-line switchboard and greet clients prepare
presentations as well as faxing, filing, etc.
Education
Bachelor of Science in Business Administration and a concentration in
Accounting
Colorado Tech University
2014 to Present
AA in Business
Everest University
2013 to 2014
High school diploma in Business Law
Milford Mill Academy - Baltimore, MD
September 1998 to June 2001
University of Baltimore Law & Business
1997 to 1998
Skills
Ability to assume responsibility and challenges in a fast-paced environment
Capable of managing multiple-tasks, while meeting required deadlines
Interfaced with clients to provide quality service and products in a timely manner
Maintain customer satisfaction through diplomatic communication and prompt response to issues,
and/or complaints as well as payroll accounts.
Assisted with sales presentations for current customer base and prospective customers
Maintained a customer base of more than 100 clients
Extensive Call-Center experience: inbound/outbound and cold-calling
Computer skills: Windows '95
2016
XP
Microsoft Word
Excel
WordPerfect
lotus
peachtree
powerpoint
ADP
Reynolds and Reynolds
Prosys
Certified Med Tech
CPR
First Aide
Med term
AP/AR
Accounts Payable
Accounts Receivable
CPT Coding
ICD-10
Insurance Verification
Medical Billing
Office Administration
Tax Experience
Microsoft office
Medical Coding
ICD-9
Accounting
General Ledger Accounting
Medical Terminology
Medical Records
Management
Medical Office Experience
Sales
Business development
Negotiation
Tax experience
Public accounting
Accounting
GAAP
Accounting software
Certifications and Licenses
Enrolled Agent
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