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PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILEDependable, ambitious, customer-focused leader offering 5 years of experience working in reputable department stores. High school graduate in class of 2018 actively seeking role as a customer service manager where I can utilize skills and knowledge gained through experience and education to provide world class service at every interaction.SKILLSComputer proficiency.Leadership experience.Communication skillsProblem-solving abilitiesAdaptabilitySituation awarenessTraining othersEXPERIENCEJULY 2022- PRESENTCASHIER, CACTUS CARWASHSell materials, equipment, and other items from stock in retail setting.Following and doing daily company proceduresAttend to customers questions and concerns.Stock service areas provided such as coffee, food, and other items.APRIL 2022 -JULY 2022VIVINT, SALES ASSOCIATEAnswer questions about product features and benefits.Describing merchandise and explain use, operation, and care of merchandise to customerObtaining customer information such as name, address, and payment method into devices providedJANUARY 2022- APRIL 2022TEAM LEAD, TIDAL WAVE AUTO SPA CAR WASHMaintain volume of operationsResolve customers complaints regarding sales and services.Following company protocols and proceduresAUGUST 2020- March 2021TEAM LEADER, TARGETStoring, packing, and maintain records of props and display items.Check to ensure that appropriate changes were made to resolve customers problems. `Work as part of a team of demonstrators to accommodate large crowds.Communicated issues to supervisor and helped develop solutions.EDUCATIONAugust 2014 May 2018POPE HIGH SCHOOL |