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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLESUMMARY OF KEY SKILLSNineteen years of outstanding customer service experienceAbility to work independently and on teams to meet or exceed deadlines and goals.Capable of establishing and maintaining effective work relationshipsExcellent communication and interpersonal skillsStrong organizational and planning skills, prioritizing work and using critical thinking skills to complete work assignments.CERTIFICATIONS/EDUCATIONCertified Pharmacy Technician Exam (PTCE) 2024Maryland Certified Pharmacy Technician, Caroline Center, Baltimore MD 2023First Aid/CPR American Heart Association, American Heart Association 2022Certified Nursing Assistant/Certified Geriatric Assistant 2015HS Diploma, Harbor City High, Baltimore City MD 2002WORK EXPERIENCETri Source Staffing Hanover, MD 02/2022  09/2023Erickson Charles Town Senior Living Community, Catonsville, MD 10/2018  09/2021Home Instead, Towson, MD 03/2018  12/2018The League for people with Disabilities, Baltimore, MD 06/2014  09/2017Certified Nursing Assistant, Certified Geriatric AssistantProvided physical and caring support to assist patients to perform daily living activities, such as getting out of bed, feeding, bathing, dressing, using the toilet, standing, walking, or exercising.Turn or reposition bedridden patients.Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.Cooked and prepared food for patientsTransported patients to grocery shopping and appointments.Performed light housekeeping, includes laundry adhering to health and safety.Implemented arts, crafts, cooking classes to improve motor and movement skills, includes exercise classes.Union Memorial Hospital, Baltimore, MD 07/2010  05/2014Patient CompanionProvided individualized care to prevent harm to patients: assist with feeding. toileting, and grooming,Cleaned and maintained room making patient comfortable.Spectrum Support, Baltimore, MD 09/2007 12/2010Residential Counselor, Team LeaderLed team of counselors to assist participants with their daily living activities, includes grocery shopping and pick up medications.Completed daily logs, medication logs, take water temp. logs in houses, and fill gas tanks for weekend.Entered and processed time sheets and mileages sheets so the team could be paid.Transported participants to personal and medical appointments.Life Inc., Baltimore, MD 04/2006 08/2007Residential CounselorTransported participants on medical runs, job sites, school, and personal engagements.Assisted participants with activities of daily living as needed.