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Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLEEMAIL AVAILABLEOVERVIEWI am a dynamic and motivated individual who thrives on challenges and is dedicated to delivering excellent service to both customers and team members. I am committed to the values of integrity, teamwork, and excellence, and I am confident that my experience and skills will make me a valuable asset to your team EXPERIENCENational AdjustmentServices12/2013 -09/2023 Public Adjuster # 2350577Office ManagerAccessed and managed claims related to home and business insurance policiesConducted investigations and gathered documentation to determine coverage and compensable damagesCollaborated with insurance carriers to negotiate and settle claimsCommunicated with clients to provide advice and guidance on the claims processBuilt and maintained strong relationships with clients, insurance companies, and other industry professionalsUsed advanced software and technology tools to create detailed reports and documentation of property loss,Examined relevant policies and interpreted coverage and exclusions for clientsBank of America 8/2004-10/2010 Assistant Banking Center ManagerSupervised daily operations of the banking center, including staff supervision and training, customer service, and sales performance.Achieved an increase in customer satisfaction scores through effective coaching and training of staff. -Increased branch profitability through effective cross-selling and targeted marketing campaigns.EDUCATIONOgle School08/2010-07/2011 EstheticianSKILLSStrong negotiation and conflict resolution skillsAbility to work independently and manage multiple tasks simultaneously Excellent interpersonal and communication skills, both verbal and written (English and Spanish)Strong organizational and time management abilities Proven ability to lead and motivate teams to achieve goals Proficiency in Microsoft Office |
