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Click here or scroll down to respond to this candidatePROFESSIONAL SUMMARYSKILLSEXPERIENCECandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Temple Hills, Maryland 20748 Each new employment has always been an industry change. Every new wave of change has strengthened my grit, tenacity and positivity. These ever changing professional turns have uniquely afforded opportunities to add new skill sets. Proficient and able to handle high volume of work with evolving goals in fast-paced environment. Work well under pressure to resolve work duties, collecting and verifying data to complete objectives.Bilingual in English andSpanish Settlement Negotiation Conflict Resolution File/Time Management Data Analysis Proficient Avaya, PP, MS Word, Excel, Data Reporting,SalesforceClaims Generalist AssociateProgressive, 2019 - 2024Focused meeting client needs for claim support and safeguarded company financial risk and responsibilityCollected and assessed claims details for discernment of liability and coverage at a rate of 6 - 16 new daily claims/150 - 250+ monthly inventorSecured claims supports to aid in client and company advocacy with attentive and timely ongoing communicationSales CoachFrontpoint, 2016 - 2019Analyzed and audited sales reps calls and metrics along with cross-functional work with management/training to implement action plans from identified coaching and sales opportunitiesHoned effective coaching paths and tactically executed follow up sessions that yielded measurable results of higher closer rates, increased company sales and lower return ratesConsistently averaged a trailing 7 day performance increase around 19% with a range performance increase from 1% - 33% for individual sales reps.Sales Quality Assurance AnalystFrontpoint, 2014 - 2019 Audited calls from clients and sales reps Identified training needs, cataloged trends for actionable business improvements LETTEROFINTRODUCTIONLANGUAGE Analyzed coaching opportunities, classified missed sales opportunities Determined policy adherence and observed marketing behaviors Discerned differences in lead quality that correlated to $10,000 - $24,000 in business savings on a frequent monthly bases.Inside Sales ConsultantFrontpoint, 2013 - 2014 Established and maintained working relationships with clients Negotiated pricing and offerings to earn new business Consistently maintained all performing metrics with a monthly averaging 27% close rate and a resulting tenure as a top 5 performer.Please consider this letter of introduction as an expression of my interest in exploring and identifying further career opportunities with your organization. My resume is enclosed for your review and consideration. As indicated on my resume I have proven performance in fast-paced, high-volume environments. Outstanding teamwork and leadership skills add to my ability to both contribute and motivate. My career focus is to obtain a position where I can apply my expertise, energy and enthusiasm to positively impact a company's growth. Personal qualities I offer include well-developed interpersonal skills, excellent communication abilities, strategic mindset, strong analytical skills with exceptional attention to detail, a quick learning curveand a solidified work ethic. These qualities will allow me to successfully contribute to any endeavor. In summary, I bring a high sense of commitment, dedication, and professionalism to every aspect of my work. Although my resume is practical in nature, it cannot convey the full of my eagerness to undertake new challenges. Confident I would quickly be valued as a contributing and vital member of your team, I would welcome an opportunity to speak with you in person to discuss your needs and my qualifications in greater detail. Thank you for your attention, and consideration. I look forward to your call. NativeEnglishNativeSpanish |
