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Title Customer Service Social Media
Target Location US-AL-Birmingham
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
CONTACTPHONEPHONE NUMBER AVAILABLEEMAILEMAIL AVAILABLEPORTFOLIOWHO AM I?I have honed my communication and problem-solving skills through my experiences working in customer-facing industries. Along with a calm and pragmatic approach, I also possess a creative and flexible mindset. My diverse work experiences include both front and back-of-house restaurant operations, photography, management of a boutique hotel caf, math tutoring, and construction /renovation projects. All the while I have successfully grown an online and pop-up retail business while maintaining my responsibilities as an exemplary employee. Beyond my professional pursuits, I enjoy traveling, cooking, creating art, and participating in various sports. SKILLSCustomer ServiceTime ManagementTrainingCommunicationOnline RetailPhotographyPhoto EditingSocial Media MarketingGraphic DesignContent MarketingBartending/ Wine knowledgeEvent PlanningLogisticsConstruction skillsSOFTWAREAdobe Illustrator (6 years)Adobe Photoshop 5 years)Adobe Lightroom (2 years)Cinema 4D (2 years)Adobe InDesign (3 years)ExcelMicrosoft suite (6 years)EDUCATION2 years completed, GPA 3.7University of Alabama BirminghamEXPERIENCESmall Business Owner  Ragz Vintage  Birmingham, AL 2020-Present I own and manage an online vintage goods store. Take, edit photos and research organic photography. I liaise with local event planners and businesses. I source products, research trends and create marketing campaigns. I manage all social media accounts and retail platforms for the business. Customer service, ROI and SEO.Server/Bartender  Cafe Dupont  Birmingham, AL 2024-Present I display an extensive menu and wine list knowledge while serving and tending bar in a high-end restaurant.Lead Server/Bartender  The Essential  Birmingham, AL 2022-2024 Served and tended bar in a high-end restaurant. Trainer Server / Shift Lead  The Little Donkey  Homewood, AL 2018 - 2020 Supported the store manager in all aspects of server management. Led staff training. Served and tended bar in a high-volume restaurant. Worked with the catering team to assist in event management. Strong customer service duties.Caf Manager  Redmont Hotel  Birmingham, AL 2016-2018 Managed the Redmonts Caf 2101. Worked with food/beverage distributors for inventory and ordering. Helped develop recipes and drink recipes for the Cafe and Rooftop Bar. Served and tended bar in the The Harvest, a fine dining farm-to table restaurant, the RoofTop Bar, and catering events for corporate clients/parties.Math Tutor/After School Day Care Asst.  Harvest Elementary School Harvest, AL 2014-2016

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