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Click here or scroll down to respond to this candidate Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEExecutive Summery 9 + years Scrum master and PM responsibility in agile methodology Expertise in liaising between technical and non-technical teams Product Roadmaps Manage the health of the team Recognized as Servant leader, coach and motivator of people
Solving Problems and Removing impediments Collaborate with the Product Owner in backlog refinement Collaborating cross-functional team
Elevating concern about in deadline driven environment Facilitate Agile Scrum ceremoniesPROFESSIONAL EXPERIENCE
Ameren | Scrum Master-Team Coach Feb 2021 to current
Engineering to increase safety, operational productivity and efficiency to serve our customer
Engaged with IT PM technology architects and change management sponsors Work with Tech lead and dev team to better understanding of the scope and help them to layout the plan for deliverables Created, managed and presented sprint artifacts to senior echelons and directors Coordinated with dependent team/s to increase productivity Helped develop product roadmap for application and content United Airline Mobile App, supported customer needs Helped in CoP for other agilest in organization Assist two Teams with Agile Scrum mobilization workshop
Assist Project Manager to keep updated with project progress and help with Spot auditUnited Airlines | Scrum Master Ancillary Products Dec 2019 to Mar 2020
Engineering to increase safety, operational productivity, efficiency, and reduce cost. Onsite at United Airlines with Digital Delivery Center team serving as Scrum Master for team developing POS, Mobile Apps and. Com platform modernization. Orchestrated Agile team of UX and Engineers to maximize the productivity of the sprint goal by 30%. Engaged with program directors, IT PMO, technology architects and change management sponsors.
Managed product and sprint backlog with input from all stakeholders and development team. Created, managed and presented sprint artifacts to senior echelons and directors.
Leveraged relationships to influence prioritization, mitigate risks and balance dependencies to align with business goals and timelines. Coordinated with Onshore and Offshore team/s to maximize the productivity of sprint.
Helped develop product roadmap for application and content United Airline Mobile App, supported customer needs. Managed the Portfolio of Trip insurance within the booking and manage Res, including the financial management, problem solving and cost reduction implementation.
McDonalds | Scrum Master OCT 2016 TO NOV 2019Analyzed problems and supporting an application development team responsible for point-of-sale system and mobile application. Led scrum team/s from backlog refinement and prioritization rooted in customer feedback while collaborating with customers and developers to design wireframes and conduct usability testing. Transitioned team across the organization using scrum methodology within the scaled agile framework. Collaborated team in agile practices and scrum practices, spearheaded first community of practices for scrum master across U.S. offices. Created the sprint burndown, sprint capacity and defect status in Jira.
Oversaw the project progress and radiated the information to PO and stakeholders. Ensured the team is practicing the core agile principles of collaboration, prioritization, team accountability, responsibility and visibility. Improved team productivity from below 35% to range of 35-65% by adjusting the team capacity and identifying the time spent on any unplanned activities.Walmart | Business Analyst and Scrum Master JUL 2015 to OCT 2016Managed all aspects of delivering application development projects using agile methodologies and modernizing system platform and improve availability of critical application. Prepared product backlog working with product owner and other SME. Prioritized user stories and assigned to different sprints. Conducted business requirement walkthrough with the business owners and technical team. Successfully guided development teams through the transition from waterfall to agile development.
Wrote sprint related epics/user stories and accept criteria and conducted all sprint related meetings.United Health Care | Business Analyst and Scrum Master Sep 2013 to jun 2015
Monitored Scrum processes and meetings, drove efficiency and continuous improvement, motivated the team & ensured quality solutions and defined key performance metrics and progress tracking. Protected the team from internal and external distractions to be focused on daily QA activities to mitigate non-productivity and ensure they stay focused.
Worked UHC CRM functionality to increase customer reports and facts in the same place. Assisted Product Owner in ensuring requirements are better expressed in accordance of the INVEST model.COMPETENCIES
Multilingual: Hindi, Gujarati, Avadhi, Korean (Hangul) In-progress Prod/Application Support ADO- Azure DevOps Cross-functional Supervision Project Scheduling
Jira/ Confluence
User stories, BDD, TDD SDLC Requirement and Risk Analysis
Team Building and Mentoring
Client Relations & Presentations Training and Development
MS Project, PowerPoint, Excel Leadership, Teamwork and Responsibility
Commercial Awareness Result Orientation, Communication and Organizational SkillsCERTIFICATIONS
Certified Scrum Master (CSM) Professional Scrum Master I (PSM I) Certified SAFe Scrum Master (SSM) Scrum Fundamental Certified (SFC) Certified Kanban Expert
PROFESSIONAL/Personal DEVELOPMENT Psychological First Aid: John Hopkins University Teamwork Skills: Communication Effectively in Group: University of Colorado Boulder
Successful Career Development: University of Georgia Stay Lean with Kanban First Degree Blackbelt in Jung Do Sool and Tae kwon do
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EDUCATION Bachelors of Arts: VNSG university
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