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Click here or scroll down to respond to this candidateOBJECTIVESeeking an opportunity to work in an environment where my expertise will provide growth in customer care and office management.EDUCATIONDorsey Schools, ACICS accredited Graduation: April Street Address
Madison Heights, MI GPA: 3.8Medical Billing and CodingSKILLSMedical TerminologyMicrosoft ExcelMedical Billing SoftwareMicrosoft Word 30wpmCPT, Icd-9, HCPCSChart Filing/PullingAnatomy And PhysiologyCMS 1500, Ub92Patient RegistrationAppointment SchedulingHIPPA CompliancePatient EligibilityPatient StatementPayment PostingDocumentation BillingSecondary Insurance BillingTelephone EtiquetteReport PreparationFee CollectionBasic AccountingBasic BookkeepingCustomer Service Custodian skillsWORK EXPERIENCEMorley Company July 5, 2021-nowCustomer service repBlue care networkSharecare Home Health AdvocacyWork from homeInbound and outbound phone callsClaims SpecialistHealth plan billing inquiries and payment assistanceProvide overview of customers benefitsPeer to peer documentation trainingVerification of customer eligibility for EAP (Employee Assistance Programs)Discussing annual check ups and remindersLocating nearby providers for customer careReview and explain EOBsProvide support with customer retention for billing issues and etc.Home Care January 2009-NowProviderSterling Heights, MICooking (breakfast, lunch and dinner)Cleaning houseSchedule doctors appointment also transporting back and forthLaundryShoppingBathingDressed patientDistribute medicationsCIE December 2020-March 2021 Machine OperatorTemporary jobShelby township, MIMolding and assembly plastic car partsInspecting parts before shipmentReporting cycle time and part countComplete production formsRemove cured products from moldingTrims completed moldsPool Attendant June - September 2021Sterling Heights, MIRudgate ManorSeasonal onlyEnsure guest follow Covid 19 rules and regulationsSanitize chairs tables and doorsSanitize bathroomsKeep bathroom floors clean of waterCleaning and Maintenance of Pool operationsMaintenance worker in factory September 17, 2016-July 13, 2018Three DimensionalRochester Hills, MIUtility space routine cleaningFactory MaintenanceConference roomsFactory machine detailingFactory level floor repairDebris removal for parking areaDMC University Health Center February 2012 - March 2012Receptionist for OB/GYN departmentDetroit, MIInternshipAnswering numerous phone calls during business hours.Telephone reminders to patients about appointmentsWorked in medical records room pulling and filing charts.Accessed medical record numbers.No showsCharges for both OB/GYN.Established payments arrangements with patients also follow-up with patients when payment lapses occur.Protect hospitals value by keeping collection information confidential.Inform patients about co-payments and monitor collection fees.Informing department to help enroll patients with some type of health insurance.Generate revenue by making payment arrangements.Maintain work operations by following policies and procedures; reporting compliance issues.Place telephone calls to new patients to confirm upcoming appointments and verifies information required of the patient at the time of appointment.Responsible for patient check-in, greeting each patient in a pleasant and professional mannerTrack patients in the reception area and communicates with them as neededPut charts in bin for specific physician or technician.Mark arrival time of patients in office and makes sure that patients are seen on time |
