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Click here or scroll down to respond to this candidateCandidate's Name
Street Address W. Becker LaneSurprise, AZ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEKEY SKILLS & ATTRIBUTESStrong manager, leader and problem solver; exceptional communications and client handling skills30+ years managing people, projects, and relationships as a systems engineer, implementation manager, naval officer, operations research consultant and business analyst in defense, airline, and financial service industriesM.S. in Operations Research, B.A. Mathematics specializing in data analysis and statistics, schedule optimization, and cost benefit analysis as tools to maximize performance, profitability and revenue potentialRecently completed 5-month contract with Strategic Staffing Solutions developing forecasting models for USAA and before that Wells Fargo with Aston Carter to develop and test SQL tools for Credit Risk Reporting6 years with Bank of America, Global Technology and Operations, Document Services Business Intelligence Analytics developing 3 systems to forecast total monthly cash vault deposits, bills and change orders, another which forecasts total nationwide ATM servicing requirements and another to forecast corporate card productionPreviously served as Senior Business Analyst for Fiserv conducting daily analysis of performance of three (3) 500-seat call centers located in Dublin, OH, Hickory, NC and Phoenix, AZ, in processing claims, payments and transactions for banking institutions, credit unions and credit card companies. Tasks require daily use of MS SQL, Toad, SAS, Minitab, Excel, Access for daily reporting, mid-month forecasting and strategic analysis10 years as a Systems Engineer Sr. Staff for Lockheed Martin and Northrop Grumman to deliver advanced computer systems and software to government clients including a multi-platform flight simulation facility to demonstrate expected performance and validate requirements of the F-35 Joint Strike Fighter8 years delivering decision support systems to airlines and banking institutions including American Airlines, America West, Cathay Pacific, Aeromexico, Mexicana, SAS and NationsBank (now Bank of America), SABRE (affiliate of Travelocity, now Expedia), and Charles River Associates on the California High-Speed Rail project22 years Naval Service 14 Active, 8 Reserves in Officer and Enlisted ranks retiring as a Commander, USNR with service as an F-14 Naval Flight Officer, aircraft carrier Management Information Systems Officer, Aircraft Maintenance Officer with 8 years on Admirals Staffs including assignment as Reserve Unit Executive OfficerWORK EXPERIENCESTRATEGIC STAFFING SOLUTIONS August 2023 December 2023Senior Business Intelligence Analyst USAAAssisted in the development of a series of models to forecast monthly tasking along two lines of business including overall demand, expected handle times and staffing requirements. Process used Excel and Tableau and served as the foundation for other business areas where the tools could easily be tailored to support other areas of operationASTON CARTER February 2022 July 2022Credit Risk & Analytics Consultant Wells FargoApplied skills in data analysis, coding and test to expand current set of SQL tools to meet latest requirements of performance and reporting including process standardization and integration across business channels.Tasks involved 3 major channels with over 250 modules with 5 sub-components each where primary objective was to incorporate modifications to meet internal requirements and those provided by 2 external audit teams.Reviewed overall requirements and developed process to identify commonalities and steps to streamline level of effort, documenting approach and methods to manage progress, complexity and required time to completionBANK OF AMERICA July 2015-July 2021Vice President, Operations Research Analyst II Global Technology and OperationsProvided Monthly forecasts of total ATM, Banking Center and Corporate Deposits, Bills and Change Orders for over 100 cash vaults nationwide by type and vendor to support Finances company-wide budget forecastsDeveloped tools and processes to forecast total monthly demand and production of over 500 credit, debit and pre-paid card types across 10 lines of business and 10 reason codes for multiple processing facilities nationwideForecast monthly, weekly and daily deposits and dispense notes and dollars for over 17,000 ATMs nationwide including servicing requirements using internal resources and various armored car companies and cash vaultsCandidate's Name (Contd)FISERV May 2012-June 2015Senior Business Analyst (Statistics) Customer SolutionsProvided analytical support and quantitative leadership to management staff of Customer Solutions organization comprised of Banking Operations, Biller Solutions, E-Payments and Card ServicesSpecialized in root cause analysis, process modeling and methods to optimize performance through analysis and integration of forecast, real-time and historic information related to team performance, claims and call volumeLOCKHEED MARTIN - INFORMATION SYSTEMS & GLOBAL SERVICES January 2004-October 2010Project Engineer -Sr. StaffSystems Engineering Integration and Test Team Lead / Control Account Manager on programs to deliver complex computer and communications systems and services to DoD clients. Served as Reliability Engineering Subject Matter Expert and Performance Analyst supporting recapitalization of enterprise systemsSystems Engineer-Sr. Staff F-35 Air Systems Analysis (ASA): International SEIT OperationsSupported the System Design and Development (SDD) Phase of the International F-35 Joint Strike Fighter Program including Systems Engineering Integration Team operations, requirements management, systems analysis, User Acceptance Testing, strategic planning and security functions. 50% virtual, 50% on-siteHosted international events to assist foreign customers in their acquisition decisions including coordination with other departments of Lockheed and JSF Program Office on issues related to scheduling, logistics and securityNORTHROP GRUMMAN, INC. March 2002-December 2003Engineer 5 JSF CONOPS Team / Lockheed Martin Systems Engineering Integration TeamApplied experience in systems analysis, operations research, naval aviation and military operations toward the development of proposed tactics for the F-35 in multi-force operations with key focus on interoperability issuesAuthored CONOPS documents for the JSF Armed Reconnaissance mission and use in Coalition WarfareAMERICA WEST AIRLINES, INC. January 2000 December 2001Director, Decision Support Route Planning & SchedulingManaged use, calibration and maintenance of airline forecasting systems; led initiatives to improve airline performance, reliability and profitability through quantitative methodsConducted analyses to support Route Planning and other departments on topics such as pilot staffing, schedule dependability and expected profitability of mergers, partnerships and acquisitionsTHE SABRE GROUP February 1994 January 2000Manager, Flight Scheduling SolutionsCoordinated and negotiated $10 million dollar contract agreements with major carriers in Europe and Asia for systems providing forecasting and fleet optimization; managed project deliverables and client relationshipsProvided consulting in operations research to airlines and financial institutions specializing in market segmentation, yield management and profitability analysis including multiple departments at American AirlinesLORAL-VOUGHT SYSTEMS, INC. (Now LM Missiles and Fire Control) December 1991 February 1994Sr. Military Operations AnalystWhat I let them out already youre gonna do what OK I thought you put it in your carUNITED STATES NAVY (Active Duty & Reserves) June 1977 January 2001Naval Flight Officer/Tactical Action Officer/Management Information Systems/Aviation Maintenance Officer1000 hours as a Radar Intercept Officer/Mission Commander flying F-14 TomcatsQualified Tactical Action Officer (TAO)/Ship Weapons Coordinator/Combat Direction Center Watch Officer 1 of 4 officers designated by the CO as having full weapons-release-authority to defend the ship on his behalfAs MIS/Systems Security Officer, USS CARL VINSON, managed ships non-tactical IT assets and accreditation including removal and replacement of ships mainframe with a Local Area NetworkExecutive Officer Commander, Third Fleet, JFACC Det 170, JRB NAS Fort Worth, TXSupported fleet operations world-wide in tactical watch standing, weapons system operation, mission planningStaff Officer/Command Center Watch Officer Commander, Carrier Group SevenAugmented Staff of USS NIMITZ for fleet training exercises and Persian Gulf Operations. Transferred Retired Reserve January 2001. Highest Award: Navy Commendation MedalEDUCATIONNaval Postgraduate School, Monterey, CA 1989M.S. Operations ResearchUniversity of Colorado, Boulder, CO 1981B.A. Mathematics |
