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Click here or scroll down to respond to this candidateCandidate's Name
Determined, reliable, learns fast and ready for anything thrown my way.Fulton, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Support SpecialistMaximus-Fulton, NYMay 2023 to April 2024Assisted via chat, email and phone. Between multiple stysts. Provided proper information for clients inquiries, provided assistance with informing them of the programs they qualified for, helped apply for assistance with payment when applicable, also assisted with filling out there application for insurance. Documented everything! Multiple applications at once and dual monitors .above all was respectful, knowledgeable, patient and professional to each and every person that I interacted with. CSR - Customer Service RepresentativeOptum Health United Health Care- Wipro-Fulton, NYMay 2022 to March 2023Inbound and outbound customer support rep. Assistance with ordering and /or helping patients set up there home monitoring systems for there pacemaker and or defibrillators. Answer any questions and give correct information about the product, use, set up, troubleshooting, any needed accessories anything the patient may need. All over the phone. Remotely from home. Food ChampionTaco Bell-Fulton, NYJuly 2020 to April 2021Taking orders, making customers orders, making sure everything is correct especially if customized. Cleaning. Prep, stock, inventory, limited supervisory responsibilities, orders Stay at home mom/homemakerFulton, NYSeptember 2012 to July 2020I had an opportunity to stay with my two oldest sons during there youngest years. My oldest son is low on the autism spectrum and required a lot of close one on one. Deli ClerkPrice Chopper Supermarkets-Fulton, NYAugust 2009 to May 2013Customer servicePrep, cook and serve food.. like pizza, subs, chicken Slice and prep deli meats and cheeseHousekeeping AideBest Western Hancock- syracuse airport inn-Syracuse, NY July 2009 to February 2012I worked at best western as a housekeeper.my job was to wipe, clean and disinfect several rooms a day.. and I worked alone on my list of rooms I would be assigned and get them done as fast and as thorough as possible. Including changing bed linens and making the bed, wiping down and disinfecting all the surfaces and vacuuming every room and stocking the room with whatever it would need. And make sure it is 110% ready for the next occupants and have my whole list of anywhere between 10-20 rooms before 10 am.. Temporary WorkerBirds Eye Foods-Fulton, NYJanuary 2008 to January 2011Worked temporarily on and off for three years inside the factory. Running different machines EducationHigh school diplomaG Ray Bodley High School - Fulton, NYSeptember 2006 to June 2010Skills Cleaning Experience Cooking Food Preparation Food Safety Food Service Kitchen Experience Meat Cutting Packaging Food Handling Produce Experience Meal Preparation Home Care Laundry Food Production Caregiving Serving Experience Restaurant Experience Microsoft Word Communications Customer Service Hotel experience Sales English Cashiering Microsoft Access Microsoft Powerpoint Kitchen Management Experience Shift Management Guest Services Retail sales Customer support Sales Microsoft Office Sales Retail Customer support Customer service Customer support Communication skills Typing Negotiation Microsoft Excel Computer skills Phone etiquette Typing Customer service Salesforce CRM software Google Docs Clerical experience Sales Technical support Zendesk Telemarketing Cold calling Order entry Negotiation HIPAA Direct sales Customer relationship management Mobile devices Google Suite Conflict management Cash register Inside sales Upselling Outbound sales Computer hardware Mentoring Order fulfillment Operating systems SaaS Help desk Software troubleshooting Microsoft Access Application support Telecommunication Accounts receivable Citrix Presentation skills Analysis skills Problem management Serving Training & development Leadership B2B sales Outside sales Account management Retail sales Heavy lifting Supervising experience Food handling iOS Mobile applications IT support VoIP IT Epic Continuous improvement Authentication Medical terminology Accounting Workday Android SharePoint Computer Networking Microsoft Windows Azure Marketing B2B Public relations Marketing automation English Writing skills Organizational skills Microsoft Office Microsoft Word Communication skills Microsoft Excel Microsoft Powerpoint Phone etiquette Basic math Retail math Data entry Computer skills Social media management Customer support Computer literacy Technology sales Business development Customer acquisition Windows AI Dispatching Loss prevention CCTV Hospitality Adobe Premiere Public health Time management Fundraising Customer retention Microsoft Outlook 10 key typing Call center Appointment scheduling Lead generation Data analytics Search engines Door-to-door Research Live chat Direct support Outbound calling Databases Computer operation Accounts payable Banking Office experience Cash handling Creative writing Raspberry Pi Word processing Working with people with disabilities Caregiving Home care Childcare Vital signs Nursing Special education Experience working with students Critical care experience Guest services Guest relations Driving Teaching Cooking Hotel experience Documentation review Budgeting Patient care Meal preparation Communication skills Software troubleshooting WindowsCertifications and LicensesFood Handler CertificationDriver's LicenseJune 2023 to January 2033AssessmentsSales skills ProficientMarch 2022Influencing and negotiating with customersFull results: ProficientAdministrative assistant/receptionist Proficient April 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientWork style: Reliability ProficientApril 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer focus & orientation ProficientMarch 2022Responding to customer situations with sensitivity Full results: ProficientRetail customer service ProficientMarch 2022Responding to customer situations in a retail setting Full results: ProficientCustomer service ProficientMarch 2022Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
