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Click here or scroll down to respond to this candidateCandidate's Name
Passaic, NJ Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Detail-oriented IT professional with over 4 years of expertise in hardware and software diagnostics,
repair, and support. Demonstrated ability to manage and troubleshoot a diverse range of devices,
with a focus on delivering high-quality, timely solutions. Proficient in supervising and training teams
to drive productivity and uphold stringent efficiency standards. Recent role as a Parts Manager has
enhanced my skills in inventory management and supplier coordination, equipping me to tackle complex
technical challenges and optimize operational processes. Dedicated to leveraging technical expertise
and leadership to advance organizational goals in a dynamic IT environment.
Authorized to work in the US for any employer
Work Experience
Parts Manager
Total Tech Solutions-Carlstadt, NJ
January 2024 to August 2024
Oversee inventory levels and coordinate ordering to maintain optimal stock availability.
Cultivate and sustain supplier relationships to secure high-quality parts and prompt deliveries.
Manage the storage, shipping, and receiving of parts, ensuring precise documentation.
Lead Diagnostic Technician
Total Tech Solutions-Carlstadt, NJ
June 2023 to December 2023
Conduct diagnostics and repairs for Samsung laptops, Chromebooks, tablets, soundbars, and monitors,
delivering quality and timely solutions.
Lead and mentor technicians, providing guidance to enhance their skills and productivity.
Address advanced troubleshooting challenges to resolve complex hardware and software issues.
Repair Technician
Total Tech Solutions-Carlstadt, NJ
February 2021 to May 2023
Troubleshoot and repair hardware and software issues in Samsung laptops, Chromebooks, tablets,
soundbars, and monitors.
Replace defective parts and perform upgrades to restore or enhance device functionality.
Validate repairs to meet Samsung s rigorous quality standards before returning devices.
Crew Member Grill Team
Chipotle Mexican Grill-East Rutherford, NJ
May 2019 to January 2021
Prepare and grill food items efficiently to meet high-quality standards.
Maintain cleanliness and organization of the grill station to comply with food safety regulations.
Collaborate with team members to ensure seamless kitchen operations during peak hours.
Skills Enhancement and Professional Development
Self-Employed
January 2018 to April 2019
Advanced technical expertise through targeted self-learning, industry certifications, and hands-on
projects.
Expanded practical knowledge in system diagnostics, network configuration, and software
development.
Volunteered in local tech initiatives, refining troubleshooting skills and staying abreast of evolving IT
trends.
IT Field Service Technician
Kforce Inc-Various Locations
July 2018 to December 2018
Delivered on-site technical support for a critical migration project, reconfiguring PCs and upgrading
Office software to ensure functionality.
Documented installations and obtained customer approvals to confirm project completion.
Self-Taught IT Professional
Self-employed
September 2012 to June 2018
Developed a strong foundation in hardware and software through hands-on experience and self-study.
Applied skills to build custom PCs, set up networks, and provide tech support, transitioning to formal
IT roles.
Continuously updated skills to adapt to evolving technologies.
Education
Associate in Computer Science
Eastwick College - Nutley - Nutley, NJ
August 2016 to January 2018
Skills
Inventory management (1 year)
Supplier management (1 year)
Order management system (1 year)
Logistics (1 year)
Languages
English - Fluent
Spanish - Fluent
Certifications and Licenses
Microsoft Technology Associate (MTA)
December 2017 to Present
Support the installation and management of Microsoft systems and applications.
Assist in IT infrastructure maintenance and basic network configuration.
Document technical processes and create support materials.
Certified Fiber Optics Technician (CFOT)
August 2017 to August 2018
Understanding of communication systems using fiber optics and their applications.
Proficient in splicing, terminating, and installing both premises and outside plant fiber optic cables.
Hands-on training in testing and deploying fiber optic components and networks.
Associate CET-ESA
July 2017 to July 2020
Validated competence in digital circuits, microprocessors, and electronics systems.
Qualified for intricate electronics tasks across multiple industries.
Earned certification that supports career growth in electronics and system maintenance.
Electronics Systems Associate (ESA) Levels 1-4
July 2017 to Present
Specialized in DC, AC, Semiconductor, and Digital Circuit technologies.
Proven ability to troubleshoot and repair complex electronic systems.
Achieved a comprehensive skill set through a tiered certification pathway.
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