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Salesforce and Vlocity Certified ConsultantStreet Address Buttonbush Cres. London, ON, N6K 0A9EMAIL AVAILABLEDmitri is an experienced Salesforce and OmniStudio/Vlocity Developer and Consultant based in Canada. He is the...Author of the Salesforce OmniStudio Optimization book, Packt, 2024 (Available on Amazon)Was named top 3% of Salesforce developers worldwide according to 2022 Survey based on over 150,000 data points and 2020 Survey based on over 263,000 data points.Over 15 years of hands-on experience with Classic, Lightning, Backend and Frontend Development, Integrations, Security and Data Migration.Over 7 years of Vlocity/Salesforce Industries/OmniStudioExperienced with Salesforce CPQ/Q2C, Revenue Cloud, Insurance Cloud, Marketing Cloud, Communications, Financial Services, Health, Energy & Utilities and Public Sector Industry clouds, Commerce Cloud as well as Field Service Lightning.A self-starter with acute attention to details, experienced at working independently.Great communications and customer service skills.RECENT SIGNIFICANT ACHIEVEMENTSTurned around a one-year long 1Mil+ threatened in-crisis project in just 1 week with a creative use of design patterns (MetLife Insurance)Featured in ComEd Superbowl TV Commercials: Designed and implemented Salesforce app to replace manual spreadsheet-managed processes for Facility Assessments resulting in a productivity boost and drop-in error rates significant enough to support the required productivity levels (Commonwealth Edison)Designed and developed custom Call Center apps that helped improve data quality and boost agent productivity by 300% (Commonwealth Edison)Saved about 50 person hours/week with improved productivity of large development teams - by creating innovative version tracking tool, that minimized build conflicts in Vlocity UI templates. (TELUS Communications)Developed responsive, pixel-perfect externally facing site with multiple device support for small group insurance application using Vlocity and Experience Cloud (Anthem/Blue Cross)Resolved complex production issues with custom back-office Salesforce Wholesaler App in use across North America (AB InBev/Budweiser Brands)CERTIFICATIONS Certified Salesforce System Architect (Credential ID 8819) Salesforce Certified Integration Architect (Credential ID 19642145) Certified Vlocity Developer (Certification Number: 52522635) Certified Salesforce Platform Developer (Credential ID 19272905) Salesforce Certified Development Lifecycle and Deployment Architect (Credential ID 19338971) Salesforce Certified Identity and Access Management Architect (Credential ID 19783921) Oracle ACE. Expert in Oracle WebCenter Suite of products.KEY TOOLS AND TECHNOLOGIESSalesforce CRMSales, Service, Community/Experience Cloud, Insurance, Marketing, Communications, Financial Services, Health, Energy & Utilities and Public Sector Industry clouds, Salesforce CPQ/Steelbrick and Revenue Cloud, Commerce Cloud as well as Field Service Lightning.Apex, Lightning/Aura and LWC components, Flows, SOQL/Query Optimization, Visualforce, SOAP/REST/Batch API, SFDX, Copado, Gearset, Jenkins, Data Migration and SSO, Einstein, Static Code Analysis/Checkmarx/JS Lint, DocuSign, AppExchange Products, Integrations and orchestration with ETL, ESB, Salesforce APIs, Outbound Messages, Platform Events and custom endpoints.Salesforce OmniStudioVlocity/OmniStudio Platform, Angular and LWC OmniScripts, DataRaptors, Integration Procedures, FlexCards and Custom Templates, CPQ/EPC, Industry Services, Calculation and Decision MatricesWeb TechnologiesHTML5, CSS, Angular JS, React.JS, Node.JS, Bootstrap, Selenium, UX and moreProgrammingAgile/Scrum, Git/GitHub/BitBucket/Azure, Java, C#/Dot Net, Perl, Python, Ruby, PHP, SQL, UNIX/Windows/OSX and moreOracle MiddlewareWebLogic Server, WebCenter Content, Sites (FatWire) and PortalDatabasesOracle, MS SQL Server, DB/2, SybaseRECENT PROFESSIONAL EXPERIENCEIBM Canada December 2022 Current Regina, Saskatchewan (Remote)Salesforce Consultant Implmeneted SaskTel new customer portal using Vlocity CPQ platform and Communications Cloud Supported, configured and customized line of business apps using Salesforce CPQ, Quote to Cash and Revenue Cloud. Customized Billing Statements and Actionable Relationship Center (ARC) in Financial Services Cloud Established coding standards, streamlined build processes, communicated with end clients, created documentationTools and technologies: OmniStudio, Financial Services Cloud, ARC, Salesforce CPQ, Q2C, Revenue Cloud Product Catalog, Billing, Dynamic Revenue Orchestrator (DRO) Communications Cloud, OmniScripts, DataRaptors, Integration Procedures, FlexCards, Lightning Web Components, Apex, Salesforce FlowsMetLife Insurance January 2021 November 2022 New York, NY (Remote)Salesforce Consultant Turned around a one-year long 1Mil+ threatened in-crisis Health Cloud project within 1.5 weeks. Developed Line of Business app for the Call Center with OmniStudio/Vlocity platform, Insurance Cloud for increased agent productivity, improved compliance, and traceability. Played key role in success of the Integrated benefits platform, that connects back office, mainframe, and CRM to streamline complex Insurance processes - for major productivity and throughput increase. Implemented Marketing Cloud Integration for mass email and SMS delivery. Established coding standards, streamlined build processes, communicated with end clients, created documentationTools and technologies: OmniStudio/Vlocity, Insurance Cloud, Health Cloud, Marketing Cloud, Vlocity LWC UI Templates, OmniScripts, DataRaptors, Integration Procedures, FlexCards, Aura and Lightning Web Components, Apex, Flows, Conga, DocuSign, CopadoTELUS Communications March 2019 December 2020 Toronto, ON (Remote)Salesforce Consultant Saved about 50 person hours/week with improved productivity of large development teams on Salesforce Communications Cloud project - by creating innovative version tracking tool, that minimized build conflicts in Vlocity UI templates. Supported and developed new functionality for back-office systems using Field Service Lightning and Salesforce CPQ/Q2C and Commerce Cloud. Implemented Communications Cloud and Industries CPQ/Q2C, EPC and Order Management configuration and customizations Integrated Marketing Cloud APIs for sending emails and SMS. Worked on the Data Cloud for mapping and de-duplication. Maintained coding standards, streamlined build processes, communicated with internal clients, created documentationTools and technologies: Communications Cloud, Vlocity CPQ, Order Management, Vlocity Angular UI Templates, LWC OmniScripts, Salesforce CPQ/Steelbrick, Product Catalog, Salesforce Billing, Communities/Experience Cloud, Apex, VisualForce, Angular JS, SFDX, Conga, CopadoAB InBev/Budweiser Brands July 2018 February 2019 New York, NY (Remote)Salesforce Consultant Resolved complex production issues with custom back office Salesforce Wholesaler App in use across North America Boosted user productivity with new functionality and enhancements for wholesale Beverage Order ScreensTools and technologies: Apex, Lightning Components, Communities, VisualForce, SOQL/Optimizations, REST APIAnthem/Blue Cross October 2017 June 2018 Thousand Oaks, California (Remote)Salesforce/Vlocity Developer Developed responsive, pixel-perfect externally facing site with multiple device support for small group insurance application using Vlocity and Community Cloud Developed health and dental quotation functionality using Vlocity Insurance Industry Cloud Created and extended Vlocity OmniScripts, DataRaptors, UI Templates, Card Layouts, and cards Customized and provided support for back office Salesforce CPQ/Steelbrick implementationTools and technologies: Vlocity OmniScripts, DataRaptors, UI Templates, Health Coud, Salesforce CPQ, Apex, VisualForce, Lightning, SOQL, jQuery, Conga, DocuSignCommonwealth Edison January 2015 September 2017 Chicago, Illinois (Remote)Salesforce Developer Developed a solution that was later featured in ComEd Superbowl TV Commercials - Salesforce app that replace manual spreadsheet-managed processes for Facility Assessments resulting in a productivity boost and drop-in error rates significant enough to support the required productivity levels. Designed and developed custom Call Center apps that helped improve data quality and boost agent productivity by 300% Generated pixel-perfect PDF reports with custom branding, varied page orientations and footnotes. Configured Salesforce DocuSign integration. Developed complex customizations for Energy Efficient CRM project and replacement of vendor App Exchange package Developed public site with Google Maps based Dealer Locator running on Salesforce Sites.Tools and technologies: Apex, VisualForce, Lightning, Communities, DocuSign, SOQL, SOSL, jQuery, DHTMLX, MS SQL Server, UXON ASSIGNMENT INC August 2013 December 2014 Calabasas, California (Remote)Salesforce Developer Developed Web Service integration with Oracle WebCenter - based DMS system - resulting in a major productivity improvement and increased data quality. Created Apex classes, Visualforce pages, components, and email templates. Began transitioning to Lightning. Investigated API / SOQL performance issues using Indexing / Skinny Tables and optimized SOQL queries. Worked with Marketing Cloud/Exacttarget API to cleanse and automate customers email databaseTools and technologies: Apex, VisualForce, Lightning, Scheduled/Batch jobs, SOQL, Triggers, Web Services, Marketing Cloud (Exacttarget API), Angular JS, jQuery, Bootstrap, UXEDUCATIONBauman Moscow State Technical University Moscow, USSR Master of Computer Science (92.5% Grade Average) Bachelor of Computer Science |