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Click here or scroll down to respond to this candidateCandidate's Name
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EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL SUMMARY:Self-motivated, energetic, and organized professional with strong analytical skills. 2 years Property Management experience and 18 years Mortgage industry experience. Professional experience includes creating yearly budgets, analyzing governing documents, setting and collecting rents, handling maintenance requests, loss mitigation, loan processing and underwriting. Excellent communication skills, able to handle multiple tasks and high volume. EXPERIENCE:SEPTEMBER 2022-PRESENTASSOCIATION COORDINATOR, COMMUNITY ASSOCIATION MANAGEMENT*Built strong relationships with Board of Directors*Maintain communication with Board of Directors*Excellent Time Management skills*Able to create and maintain a budget*Able to review and analyze financial reports*Analyze governing documents*Assist in homeowner and Board compliance to governing documents OCTOBER 2014-PRESENTMANAGER, DAUGHTERS OF JERUSALEM AND SISTERS OF MERCY*Assist clients with securing housing, employment and treatment*Maintain food pantry to feed clients in need*Complete detailed reports to summarize interactions with clients and book follow-up sessions*Maintain regular contact with clients by phone and in-person visits*Coordinate monthly food distribution*Organize annual Breast Cancer event to promote regular mammograms*Aid clients in obtaining identification documents to include state IDs and birth certificates*Regular donations to Samaritan House, Crisis Assistance, Goodwill and Second Harvest Food Bank SEPTEMBER 2021- AUGUST 2021RESIDENT SERVICES AGENT, COMMUNITY ASSOCIATION MANAGEMENT*Answer all incoming homeowner calls*Assist homeowners with payments, general questions, etc.*Set up payment plans for homeowners in distress*Create vendor work orders for homeowners*Assist homeowners with submissions for architectural change requests AUGUST 2009- DECEMBER 2015ASSISTANT PROPERTY MANAGER, STATE EMPLOYEES CREDIT UNION*Managed and maintained foreclosed properties in region*Determined/established rental rates*Prepared properties for rental*Advertised rental properties*Screen and approve/deny rental applicants*Prepare and enforce lease agreement*Collect and adjust rent payments*Carry out maintenance and repairs*Effectively transitioned tenants into homeowners with in house mortgage program AUGUST 2005- DECEMBER 2015BRANCH MANAGER, STATE EMPLOYEES CREDIT UNION*Ensure loan submittals meet internal and external eligibility requirements*Extensive experience in underwriting Freddie Mac and Fannie Mae loans*Demonstrate excellent follow through with borrowers, loan processors, loan originators, and management throughout all phases of the underwriting process*Leverage knowledge of loan products to help restructure turn-down loans for subsequent approvals*Perform appraisal reviews and recommend additional requirements needed for risk to adhere to guidelines*Produced productivity and quality standards reports on junior level staff*Provided second level review and approval on complex files and credit exceptions*Exceeded goals and expectations, conducted skills assessments, performance management and coaching of junior staff membersEDUCATIONJUNE 1993BACHELOR OF ARTS, NORTH CAROLINA CENTRAL UNIVERSITY MAJOR/CONCENTRATION: POLITICAL SCIENCEAUGUST 1994MASTERS, NORTH CAROLINA CENTRAL UNIVERSITYMAJOR/CONCENTRATION: PUBLIC ADMINISTRATION(18 CREDIT HOURS)SKILLS. CREDIT ANALYSIS . EXCEL. SOUND DECISION MAKING . MICROSOFT WINDOWS. EXCELLENT DOCUMENTATION . POWER POINT. PROVEN LEADERSHIP . OUTLOOK |
