Candidate Information Name Available: Register for Free Title Administrative Assistant Customer Service Target Location US-TX-Arlington Email Available with paid plan Phone Available with paid plan

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Candidate's Name  (Polovina)Street Address  I C: PHONE NUMBER AVAILABLE I E-mail: EMAIL AVAILABLESUMMARYExperienced Administrative Assistant with a demonstrated history of working in the HVAC industry, Skilled in Microsoft, Excel, Filemaker, Smart Service, One Drive. Familiar with AutoCad and WrightSoft. Strong customer service experience.SKILLSAdministrative Assistant, Self-Motivated, Customer Service, Dispatch, Energy Star ComplianceEXPERIENCE05/2023 to 08/2024 Logistics CoordinatorCape Equipment & Services, LLC Grand Prairie, TXDispatch 6+ technicians across the State of Texas, worked closely with Service Manager to ensure prompt service, call intake, scheduling and communication via e-mail and phone, tracking maintenance contracts and updating contract information, shipping and receiving parts, data entry, extensive customer service.03/2017 to 04/2023 Administrative Assistant New Construction Department & Energy Star ComplianceHouk Air Conditioning, Inc Arlington, TXAssemble paperwork & check for compliance for Energy Star builders. Assisted COO and New Construction supervisors with daily tasks. Pricing and bidding projects, maintained and kept contact with homeowners and builders, assisting but via phone and email. City permits/registrations. Completed equipment registrations and equipment rebates for builders. Purchase orders. Filing and maintaining bid information.06/2004 to 03/2017 Administrative Assistant to New Construction Department & Project EstimatorHouk Air Conditioning, Inc Arlington, TXAssisted COO & New Construction supervisors with daily tasks. Pricing and bidding projects. Making and keeping contact with our customers and builders via phone & email. Manual J load calculations on new construction floor plans. City permitting & registrations.09/1996 to 06/2002 Chief DispatcherHouk Air Conditioning, Inc Arlington, TXExtensive customer service. Call intake. Scheduling. Dispatched 10+ technicians to daily calls. Input invoice information into the company system. Part ordering from various manufacturers. Filing. 24 hours on call emergency dispatch.EDUCATION AND TRAININGCertificate: 1991 High School DiplomaMansfield High School Mansfield, TXReferences Available Upon Request