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Click here or scroll down to respond to this candidateCandidate's Name
Waco, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceShift LeaderWalgreens - Waco, TXJune 2022 to January 2023As shift lead i was responsible for employee training and attendance, stocking and finding effective ways to improve efficiency. Tasked with drawer counts and end of night audits as well as customer satisfaction and customer resolution.Customer Service RepresentativeSupport services groupJanuary 2019 to October 2021Answer called and assist customers with health insurance as well as handle claims cue calls and medical billing and coding.Customer Service Representative (Bilingual)Empereon ConstarFebruary 2018 to December 2019Take phone calls and explain billing for cable internet and phone. Transfer customer to there designated departments.EducationHigh school diploma or GEDUniversity High SchoolSkills Multilingual Medical terminology Sales Live Chat Front desk Spanish CPT coding Medical billing Customer service Upselling Cold Calling Bilingual Computer Operation Medical coding Account Management Medical office experience |
