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Click here or scroll down to respond to this candidateCandidate's Name
Gainesville, FL PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVEDedicated and seasoned manager with 13 years of proven success at Waffle House, adept at driving operational efficiency, optimizing customer satisfaction, and leading high-performance teams. Eager to bring my extensive experience and passion to your franchise.SKILLSLeadershipOperational ManagementProblem SolvingGreat CommunicationCustomer Service ExcellenceFinancial HandlingEXPERIENCEWaffle House - Manager (September 2013-Current)Promoted to manager, entrusted with full responsibility for overseeing all aspects of restaurant operations and leading a team of dedicated staff.Demonstrated strong leadership skills in recruiting, training, and developing talent, resulting in a cohesive and high-performing team of 40+ associates.Maintained a focus on delivering exceptional customer experiences, ensuring Waffle House remained a preferred dining destination in the community.Assistant Manager (September 2013-Current )Promoted to assistant manager position in recognition of exceptional performance, leadership, and dedication to the Waffle House team.Assisted in managing day-to-day restaurant operations, including staffing, training, inventory management, and financial accountability.Collaborated with management to implement process improvements and initiatives aimed at enhancing customer satisfaction, employee engagement, and operational efficiency.Shift Leader (September 2013-Current )Promoted to shift leader role based on demonstrated leadership qualities, reliability, and commitment to excellence.Assumed increased responsibilities, including supervising shifts, delegating tasks, and resolving customer concerns promptly and effectively.Trained new crew members on company policies, procedures, and best practices, ensuring consistency in service quality and adherence to food safety standards.Crew Member (September 2013-Current)Started as a dedicated crew member, quickly mastering all aspects of front-of-house and back-of-house operations, including taking orders, food preparation, cooking, and cashier duties.Demonstrated exceptional customer service skills, ensuring guest satisfaction through prompt and friendly service.Proactively assisted team members during peak hours, contributing to the efficient flow of operations and maintaining high standards of cleanliness and organization.Developed a strong understanding of Waffle House's operational procedures and culture, laying the foundation for advancement within the company.EDUCATIONBradford High SchoolHigh School DiplomaREFERENCESCora Price (Division Manager)PHONE NUMBER AVAILABLEDaryl King (District Manager)PHONE NUMBER AVAILABLEKatrina Robinson (Co-Worker)PHONE NUMBER AVAILABLE/pre> |
