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Click here or scroll down to respond to this candidateCandidate's Name
Detail TechnicianTampa, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceDetail TechnicianCox automotive (Manheim) - Tampa, FLJune 2015 to PresentInterior/exterior wash, interior vacuum, express/full detail spot removal, heavy stain removal, heavy pet hair removal, excessive interior debris removal, exterior staining removal, odor bomb treatment, ozone odor removal.Using H pattern on engines. Work collaboratively with other team members to complete job duties. Drive both automatic and standard transmission . Follow company policies and procedures an the ability to pay attention to detail to make sure vehicles are up to company standards. Follows osha chemical an safety standard that are put in placeCustomer Service RepConvergysJune 2014 to February 2015Answer 100-200 inbound calls daily for Sirius XM- Assist clients with setting, modifying, and cancelling Sirius XM accounts.- Cross-selling partnering Sirius XM to Consumers.- Resolve clients complaints in regards to services not working or Billing Info.- Multiple screen use, computer database search and entry Tampa, Fl Store ClerkRacetrac - Tampa, FLJuly 2005 to February 2009Store Trainer trained all new hires on polices and procedures Customer Service AssociateAssisting customers with quick check out cashiering Services customer's by providing product information Upsales for lotto and tobacco ProductsProvided Inventory and store stockingDriving cherry picker, ForkliftSouthern wine - Tampa, FLDecember 2004 to October 2006Disbursing goods and servicesObtained and assembled ordersFl Customer Service RepRacetrac - Brandon, FLNovember 2005 to July 2006Customer Service RepresentativeAnswered inbound/ outbound calls to subscription customers Reviewed subscriptions and corrected dataUpgraded subscriptions and closed salesProvided newspaper delivery orders for Tampa Tribune and St.Pete Times Assists with side by side monitoringShift SupervisorBusch Gardens - Tampa, FLJuly 2002 to November 2004Train new hire on policies and proceduresCustomer serviceCash draw and money handling experienceDirect contact customer serviceProvided amusment park directions and attractionsDisbursing goods and servicesMaintained a clean and safe areaCertificates/Medals/LicensesApplicant CertificationI certify that, to the best of my knowledge and belief, all the information and attached to this Resume is true, correct, complete, and made in good faith. EducationA.S in Criminal Justice A.SHillsborough Community College - Brandon, FLPresentFlorida Metropolitan University - Tampa, FLMay 2007East Bay High School - Gibsonton, FLMay 2003Skills Order PickerAdditional InformationSkillsAdvanced Microsoft Office Skills 2010-Excel, Word, PowerPoint, and OutlookOperating Systems: Windows 2000, XP, VistaCommitted to professionalismHighly organizedWorks under strict deadline schedulesExcellent written and verbal communication skills. Ability to multitaskWork well in team environment as well as independently Typing 40-50 WPM and Data EntryMathematical/Analytical AptitudeProficient in operating the 4k, 6k, 10k |
