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Street Address PHONE NUMBER AVAILABLE(H) PHONE NUMBER AVAILABLE(C) EMAIL AVAILABLECareer OverviewI am a dynamic Administrative Professional with years of experience coordinating office management and special projects with a high degree of efficiency. I served as point person for managers, sales teams, clients, and vendors to ensure proper lines of communication. Experienced in Office Administration, Operations, Sales, Purchasing, Customer Service, and Human Resources.Core StrengthsCreative problem solverExcellent communication skillsEffective solution developmentPositive, energetic work attitudeCustomer service orientedMulti-line switchboard professionalMS Office proficient - Word, Excel, PowerPoint, PublisherDaily invoicingPurchasingBillingTrainingWork ExperienceAUS / Collaborative / Abbott Laboratories - Feb. 2012 September. 2024Access Control / Sr. Security ReceptionistBuilding and modifying profiles in the Abbott employee badging system. Provide Access Control customer service to employees. Part of a team providing coverage and training to 5 different security reception areas, printing badges and assisting visitors, as well as working a busy switchboard.LTD Commodities - Sept. 2011 - Dec. 2011Customer ServiceUsing SAP and company specific applications, I cheerfully process inbound customer orders, with exceptional speed and accuracy, in a busy call center.CrossCom National - July 2002 to May 2011ReceptionistIn addition to greeting visitors, conference room setup, meeting planning, and working a busy multi-line switchboard, I also assisted many other departments.AdministrationoPurchasing of office and custodial suppliesoPoint of contact for cleaning company and vending machinesoProcessing outgoing and incoming mailCustomer BillingoPrinting, sorting, and mailing invoicesoMaintaining customer databaseHuman ResourcesoMaintained employee databaseoPrepared employee incentive awardsoPlanned and coordinated employee eventsMarketingoAssembled promotional itemsoPrepared and sent out mailingsoAssisted with company eventsOther ExperienceDeloitte and Touche - Switchboard Operator, KPMG Switchboard Operator, United Airlines - Customer Service Representative, Southwestern Bell Directory Assistance OperatorEducational BackgroundNarbonne High School - HS DiplomaUniversity of Oklahoma - Pursuant of Business Administration degree |