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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONMasters Degree, Divinity, Liberty University, 2012Bachelors Degree, Religion, Liberty University, 2007Liberty University, multiple courses in Counseling, Interpersonal Relationship, and Management 2005-2012EXPERIENCE: Data Entry, Human Resource Specialist, Quality Control inspecting, Customer Service Rep, Security Guard, US Navy, Leading Chief Petty Officer, Visual Communication, Navigation, Managing and training personnel, Microsoft Excel, Microsoft word, Microsoft PPT, Microsoft outlook, Sales Force, Business Edge, M2K, EPICS, Moodle, Zulip04/2024-05/2024 Data Recognition Corporation (DRC) - Indianapolis, IN, RemoteSeasonal job that entailed scoring between 700 to 900 End of the year placement exams for 5th grade students for the state of Missouri.Grading on comprehension and the ability to write essays.05/2023-06/2023 Data Recognition Corporation (DRC) - Indianapolis, IN, RemoteSeasonal job that entailed scoring between 400 to 500 End of the year placement exams for 3rd and 5th grade students for the state of GA and PA.Grading on comprehension and the ability to write essays.01/2022-03/2023 Customer Service Representative, Pfizer pharmaceutical (Integrated Resources), RemoteAssign and process Return AuthorizationsMaintain status updates of returnsEnter data and maintain Microsoft Teams SpreadsheetReach to customer as needed via email and telephone10/2020 12/2021 Customer Service Representative, North American Herb and Spice (Aerotek), Lake Forest, ILTake inbound calls (50)Make 35-40 outbound callsResolve conflicts on customer ordersOrder entryProvide customer with product information06/2019 - 9/2019 Human Resource Specialist, NorthPointe Resources/Aspire, Zion, ILAnswer inbound callsRouting calls to appropriate personScreen applicants via telephonePrepare interview packagesPrepare onboarding packagesConduct New hire orientationCare for all copiers, to include replenishing paper, trouble shoot and order service when neededOrdering office suppliesSign in and out all visitorsAssisting physical and intellectual disabled consumersMonitor video camerasMaintain reception area01/2018 09/2018 Customer Service Representative, Data Entry Clerk, Express Professional Employment services, Libertyville, ILOkabe construction Material (OCM), Order entry (Enter parts orders into Business Edge program), and organizing and filing invoiced orders.9/10/2017 1/2018 Customer Service Representative, Horizons Window fashions, Waukegan, ILAnswers 50 70 customer calls daily.Answer and respond to customer phone calls for 1 3 core business phone lines. Resolve problems and follow through with customer requests based on standardized procedures.Resolve customer problems and questions, i.e., product specifications, product offering, installation information, etc.Maintain current product, policy and procedure information through additional cross training, phone mail and e-mail updates03/13/2017 9/09/17 Customer Service Representative, Express professional employment services, Libertyville, ILHorizons Window Fashions, make over 700 phone calls to invite and register businesses to annual road show06/01/2016 January 10, 2017 Security Guard, U.S. Security Associates, Wheeling, ILPatrol assigned areas to ensure protection of clients, visitors, property and equipment.Watch for irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel as requiredRemain alert for the presence of unauthorized persons and/or security code violators; approaches suspicious person and/or notifies police as appropriate; may confront and detain violators, as required, until police arrive.03/01/1995- 08/28/2015, Chief Petty Officer (E-7), United States NavyNaval Medical Center, Portsmouth, VALed 100 military personnel, 3 civilian personnel, in various avenues of Medical support to the CommandAssigned as the Assistant Navigator by the Commanding officer, which required making, reviewing, and approving transit plans.Certified as a Hearing Conservation Technician. Conducted over 2,000 Audiograms, increasing the commands operational readinessActive member of the Chief Petty Officer MessRecruit Training Command, Great Lakes, ILMaster Training Specialist: Trained and supervised more than 12,000 military personnel, transforming them into smartly, disciplined, basically trained SailorsSupervised 25 Sailors and 15 civilians in the Command Indoctrination Program: Ensured all in-coming Sailors and civilians on standard of conduct, instructions and policies of the commandCommand Sponsor Coordinator: Sponsored 2,000 Sailors New to the commandRecognized as "The best Sponsorship Program in the Mid-Atlantic Region for Navy" 3-yearsChief of the Guard, Camp Bucca, IraqOperation Enduring Freedom; Detainee Operations, Navy Police Battalion 6Supervised 300 Sailors in the security, excursion and escorting of Detainees, and safety of the BattalionWeapons handling: Armed with M4 and M9 weapons: Responsible for the safe operations of weapons for Military guardsUn-armed self- defense training, OCC (pepper spray) certifiedLeading Chief Petty Officer, USS Fitzgerald (DDG 67) Operations Department, Yokosuka, JapanManaged 5 Quartermasters in the day to day operations of the ships bridge programs, policy and procedure developmentResponsible directly to DESRON 13 Commodore, provided briefings to senior leadership and key staff pertaining transition plans detrimental to the safe Navigation of the crew and shipDirectly responsible for the creations of 7 Standard Transit Plans for 8 Destroyers and 1 Aircraft carrier under my supervision, programmatic and policy oversight/executionServed as part of the assessment team for all ships in area of responsibilityRecruiter in Charge, Navy Recruiting District Atlanta, Atlanta, GAManaged 3 Navy Recruiters in the recruitment of civilian applicants to join the NavyManaged over 500 Delayed Entry personnel in the rules, regulations, and Military Bearing in preparation for Boot campAssigned as the Delayed Entry Program Coordinator by the Operations Officer. Traveled to various Recruiting Stations in the Atlantic District to ensure proper training and guidance were given to all Delayed Entry applicantsRecognized as "The Small Station of the Year" in Recruiting DistrictInducted in the Chief Petty Officers Mess09/2001-11/2003 Leading Signalman, USS Emory S. Land (AS-39), Lamadalini, ItalyDirectly responsible for the training and safe operation of all Visual Communication, and coordination of all in-coming and out-going visual messagesLed 99 Sailors in the duties of Mess Deck operations. Provided training in sanitation, and General Military InstructionsMentored, counseled, and guided unsurmountable Sailors in both professional and personal mattersSelected as the 2nd Fleet Senior Sub Atlantic Sailor of the year 200209/2000 - 09/2001 Leading Signalman, USNS Guadalupe (TAO-200), Operations Department, San Diego, CADirectly responsible for the training and safe operation of all Visual Communication, and coordination of all in-coming and out-going visual messagesLed 3 Sailors in the duties of Visual Communication. Provided training in Visual Communications, and General Military InstructionsMentored, counseled, and guided unsurmountable Sailors in both professional and personal mattersSelected as the Commands Senior Sailor of the year 200111/1997 - 10/2000 USNS Patuxent (T-AO 201), Signalman of the watch, Naval Air Station Norfolk, VAResponsible for the safety of the ship and personnel as duty Signalman. Stood nightly watches and communicated closely with ships bridge watch standersResponsible for maintenance and operational procedures of over $13, 000 of Visual equipment with zero defects "Outstanding",Worked hand-in-hand with ships crew to safely conduct Underway Replenishments, Cargo transfers03/1995 10/1997 Building Petty Officer Naval Air Facility, Atsugi, JapanDirectly responsible for planning, coordinating, engineering support, and performing For all Chief Petty Officer barracksProvided Naval leadership procurement decision recommendations and strategic planning for the upkeep and renovations of all spaces in the barracksTest execution, development, and procedures; performed audit on all test data, both quantitative and qualitativeSafety Inspections: adhered to stringent regulatory and administrative procedures/policies; followed strict safety guidelines. Responsible for the safety of Chief Petty Officers in barracks06/2019 09/2019 Human Resource Specialist, NorthPointe Resources/Aspire, Zion, IL09/10/2017 6/2019 Customer Service Representative, Horizons Window fashions, Waukegan, IL03/13/2017 09/09/2017 Phone clerk, Express Professional Employment services, Libertyville, IL06/2016 January 10, 2017 Security Officer, U.S. Security Associates07/2013 - 08/2015 Naval Medical Center, Portsmouth, VA12/2009 05/2013 Recruit Training Command, Great Lakes, IL01/2009 12/2009 Chief of the Guard, Camp Bucca, Iraq12/2006 - 12/2008 Leading Chief Petty Officer, USS Fitzgerald (DDG 67) Operations Department, Yokosuka, Japan12/2003 10/2006 Recruiter in Charge, Navy Recruiting District Atlanta, Atlanta, GA09/2001-11/2003 Leading Signalman, USS Emory S. Land (AS-39), Operations department, Lamadalini, Italy09/2000 - 09/2001 Leading Signalman, USNS Guadalupe (TAO-200), Operations Department, San Diego, CA11/1997 - 10/2000 USNS Patuxent (T-AO 201), Signalman of the watch, Naval Air Station Norfolk, VA03/1995 10/1997 Building Petty Officer Naval Air Facility, Atsugi, Japan |
