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Candidate's Name
Batavia, OH Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEProfessional SummaryAdept Field Service Engineer with a proven track record enhancing system performance and customer satisfaction through expert troubleshooting and efficient problem resolution. Skilled in diagnostics and project management, I excel in delivering innovative solutions and fostering strong client relationships.SkillsTroubleshooting and repairService DocumentationSystem diagnosticsProject ManagementMechanical TroubleshootingEquipment installation and repairPerformance TestingTechnical SupportSchematic readingSoftware InstallationHardware InstallationCoordinating projectsCustomer ServiceControl systemsManaging projectsCustomer ManagementElectrical EngineeringDiagnostics and troubleshootingWork History05/2005 to 09/2014Field Service EngineerPellerin Milnor Corporation  Kenner, LAPerformed onsite installation, modification and maintenance of systems and equipment.Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.Diagnosed and repaired problems with electrical and mechanical system05/1998 to 04/2005Field Service EngineerEllis Corporation  Itasca, ILPerformed onsite installation, modification and maintenance of systems and equipment.Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.05/1973 to 04/1998Technical ManagerAmerican Laundry Machinery, Inc  Norwood, OHConducted research in a specialized area of mechanical engineering, contributing to advancements in knowledge and practical applications within the field of Industrial Laundry Equipment,Participated in industry conferences and training sessions, staying current on best practices and trends to maintain a competitive edge within the field of Industrial Laundry Machinery.Contributed significantly towards the firms reputation as a leader in the Industrial Laundry Machinery engineering field by delivering projects that demonstrated technical excellence, innovation, and value-added solutions.Gained extensive knowledge of products and services to provide best-in-class installation and service of Industrial Laundry EquipmentSupported customer service initiatives by providing expert guidance on troubleshooting complex field issues.Improved client satisfaction by providing timely and efficient field support services.Education06/1977Ohio College of Applied Science - University of Cincinnati - Cincinnati, OHCertification of Applied Science: Industrial ElectricityMulti-Color Corporation Careers - Apply for Maintenance Planner (jobvite.com)